Alpha Communications specialises in the supply, installation & maintenance of business communications systems. A communication system that works not only increases staff productivity, but also provides a more efficient and effective response to customers. Alpha Communications was established in 1997 and has been trading from our premises in Comber since the end of 2003.
Services
In an integrated communications market we recognize that time never stands still. Voice and data convergence is becoming the norm including Hosted Cloud Voice where voice is transmitted over the broadband back bone. Alpha Communications, established in 1997, believes in added value for our customers.
Our ethos is to ensure our customers have a solution that meets their needs, is effective, efficient and 'always working'. No hassle process. Alpha Communications will undertake to project manage the installation and coordinate with all parties involved, including the network provider, so that the change over is achieved with minimum disruption.
Some old problems, like line capacity, have new solutions, that Alpha is uniquely positioned to deliver. A customer wished to increase his line capacity for outgoing but at the same time not increase the number of incoming calls. The traditional route would have been to add more lines on a different number, but this would not have allowed them to display their main telephone number.
The special features on new systems can quickly pay for themselves with productivity boosts you never would have foreseen. The solution was to install DECT Mobile repeater units around their site that meant they could keep in touch with key staff, transfer incoming calls and allow them to also dial out.
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