Phone Heroes
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Phone Heroes
Fantastic service, next day repair - great repair- very happy to have my 1 plus back and working : I called the shop first and the person on the phone was really helpful and friendly, calling me back with a quote. In the shop the service was excellent. I really recommend this shop. Thanks a lot! My husband found Phone Heroes in Earl's Court online, we went down to get my iPhone 6 screen repaired on Saturday.

The staff were friendly and got the screen repaired in 30 minutes. I phone X screen was replaced within half an hour time. The phone looks brand new and with such quick and affordable service my bad day was turned into good day. Extremely happy with the service from this company! Took about 45 minutes to fix and after having previous dodgy repairs from other companies I know that this was definitely value for it's money.
Services
Founded in 2012 by Fintan Daly and Francesco Guarnaccia, Phone Heroes London was born out of a love for technology. To begin with we offered repairs on the popular iPhone 3GS handset. However, demand for our services quickly revealed a huge gap between what the manufacturer was charging for repairs and what ordinary members of the public regarded as a fair and reasonable price.
Here at Phone Heroes we offer a wide range of repairs for the iPhone 5. Most of these repairs can be found in the left hand column however if you can't find the repair that you need then we recommend giving us a call to see if we provide this repair. For some of our repairs we offer both a call out service or a courier service.
We give a One-Year Warranty on all our repairs. If you have any questions please do not hesitate to get in touch we are always happy to help. Are you facing display issues with you iPad Mini 2? strange lines running down the screen? Random spots or even no image at all? Don't worry you have come to the right place.
Trying to figure out which model of Macbook you have? There are two easy ways to work it out. Either check the underside of the laptop for your model & serial numbers, or alternatively click the apple symbol on the top left corner of your screen, followed by the 'about this mac' option. This should provide you with a serial number and other basic information about the Macbook.
My husband found Phone Heroes in Earl's Court online, we went down to get my iPhone 6 screen repaired on Saturday. The staff were friendly and got the screen repaired in 30 minutes. A magician with a phone! Massively informative, honest and reliable service! I've been to other high street places for screen replacements that broke at the slight knock!
Reviews (19)
Kevin B.
Kevin B.
Jan 17, 2022
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Brought my iPad Air 4 to change a broken screen and the next morning it was already fixed and ready for pick up. iPad is working perfectly and looks brand new ! Very pro & friendly staff. Totally recommend them!
Isabel Ritchotte
Isabel Ritchotte
Jan 10, 2022
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Seriously can’t recommend Phone Heroes enough. My laptop wasn’t charging because of battery problems, but after leaving it with them the problem was solved after an hour and a half. I didn’t even have an appointment. The worker could not be more kind or understanding of my situation (uni student with deadlines coming up). Life saver, thank you so much!
Zahir Eshad
Zahir Eshad
Dec 15, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I went in for a new screen on my iPhone as it was smashed and the screen wasn’t working properly. very friendly service and products have great quality. would recommend to anyone who needs services for their tech!
Evelin Milev
Evelin Milev
Dec 01, 2021
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Had a great experience with Phone Heroes. Needed a battery replacement for my iPhone X which was lasting only a fraction of what was when bought new. Got the battery replaced in under an hour and super glad with my new battery life.
Definitely will recommend the service!
Emma Walker
Emma Walker
Nov 15, 2021
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I was having issues with my battery and charging for my Macbook Air. They repaired both at a reasonable price along with a clean up service, now my Macbook is running and looking like a new laptop!
Their friendly staff and professional work did wonders, highly recommend!
Haroon Awan
Haroon Awan
Nov 01, 2021
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Phone Heroes Earl's Court - nugget of a shop for laptop repairs
I found a great little nugget of a shop just at the entrance of Earl's Court train station (Warwick Road entrance/exit). The name of the shop is Phone Heroes. My MacBook pro needed a new battery and replacement of the speakers. I contacted the shop and a Mr Kam (nickname for Kamaldeep) handled my work order. I must say he is a very efficient and thorough professional. He installed a new battery, replaced the speakers and performed a general cleanup of the laptop which is now purring with pride. And the whole service was cost-effective
Donathan Jakob Sling
Donathan Jakob Sling
Oct 27, 2021
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Caution Fraud Warning!!!
Phone Heroes is an unserious spamming Company, and not to be trusted! AVOID!
we inform you today, that you or the company who runs your online add campaign spams other sides with your content. this is very UNSERIOUS !
its spam and in your country illegal! that can cost you tremendous amounts of money if someone, … we i.e, record this and send it out to internet crime. you are responsible what happens under or in the name of your URL!
we put you on 10 international anti spam lists! this is serious! it will cost you customers!
we reported you to google for an SEO penalty
Carla Capuano
Carla Capuano
Oct 21, 2021
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If I could I'd give O*.
I brought my MacBook Air in last year after I had spilled some coffee on it - unfortunately. I was desperate, since at the time I was a student and my laptop had the world in it. I went in asking if they could do anything to repair it and they asked me to pay a non-refundable fee of £35 (if not more) to leave it with them and get an estimate of the damage.
The day after they call me saying that the damage is worse than expected and I would've had to pay more than £500 to fix my Mac.
One year later, I got that Macbook checked out by professionals and turns out the guys
Lucy Eadie
Lucy Eadie
Jul 24, 2021
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My phone had a crack which meant it would not allow me to type as I normally would have. I went to have it fixed and was charged £154 for a screen fix and a £15 screen protector. The glass replacement is so thin it actually shattered under the protector and the screen protector was undamaged. I contacted the company for advice and have been ignored- three times. Absolute rip off and have been left with a ruined iPhone 11.
Katerina Martincova
Katerina Martincova
Jun 16, 2021
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I went for a battery replacement and had a great experience at Phone Heroes, very fast and friendly customer service! I also asked a few questions about battery charging and was given good advice, so I can certainly recommend this place.
Sanmeet Singh
Sanmeet Singh
May 09, 2021
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Booked in for a charging dock repair as any phone chargers would not stay in place. The staff there quickly diagnosed and rectified the issue within 2 minutes! Turned out to be a lot of dust stuck in the corners of the port. After a quick clean and blast of air and being billed £35 my phone was back to normal! Saved me £25 as I did not have to get the charging port replaced for £60!
Dan Webb
Dan Webb
Jun 17, 2020
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Did a great job replacing my Macbook Pro battery, took less than an hour, I just had a walk around the block. Has only been one day using it, but so far all is well. Brilliant service and great price. Thank you!
Pat Gross
Pat Gross
Jul 18, 2018
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Had a bizarre thing happen to my iPad mini. The home button gave out on me. In essence, you just can't use it anymore. Did my extensive research and fortunately found this fabulous company. Very convenient… location, too. Lovely Fran, the CEO, was terrific. I cannot recommend them highly enough. Total professionals and incredibly good technicians. Cost was so very reasonable, and it was done while I waited and has a one year warranty. Can't really ask for anything more. Apple wanted at least £199 for the same job, ridiculous. Don't get talked into new items when you don't need them
Architekt Samodestrukcnych Procesov
Architekt Samodestrukcnych Procesov
Mar 10, 2018
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This is what I call costumer service...great communication...Came in,diagnostics has been made,options offered,advices given,screen and hardware problem sorted even before estimated date,payed...prices and warranty?Maybe I've not done my research properly,but I could't find anything better in London...
Alexa Grace Araminta Waters
Alexa Grace Araminta Waters
Oct 31, 2017
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I break my screen constantly and Phone Heroes is by far the best repairs shop i've come across. It's super fast, the staff are super helpful and it's very reasonably priced (unlike ismash and Apple!).
Lou Lou
Lou Lou
Sep 21, 2017
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Amazing service, quick and professional. They kept me constantly updated about my MacBook liquid damage repair and fixed it within the day! My Mac book is now running perfectly with a new keyboard - it's as good as new! Thanks so much for the fantastic service! I would highly recommend phone heroes!
Rza Nqvi
Rza Nqvi
Sep 21, 2017
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Prompt, no-nonsense service and cheap! Thanks - have dropped my phone badly twice since and still no issues
Demi Bleau
Demi Bleau
Sep 20, 2017
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Love Phone Heroes, it's so convenient and everyone is so friendly. I've had my phone fixed there on several occasions and each time they do a great job. So happy with the service I always receive.
Justas Balciunas
Justas Balciunas
Sep 16, 2017
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Update: after having a tempered glass applied perfectly I wanted to increase my review. While my past experience was not great I feel the team do their best to see the issue.
In the past I had my screen… repaired by other company when it broke after your fix so I understand you could not improve it but thank you for your effort.
Thank you Great service - however my new screen is much darker than the original.
Update: The screen broke after the first drop (regardless of the case I got from the same place).
I ended up repairing it at carphone warehouse and I wish I went there direct.
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