No two days are the same in Cove, however two things are always guaranteed - fashion and fun! Since opening our Kilmarnock store in 2004 we have steadily grown, not just as a shop but as a family! We have adopted our amazing customers (fondly known as Covettes) throughout the years and have built up a loyal following and now have a devoted customer base that has spread as far afield as Dubai, Australia and America!
Our customers' needs are our constant source of inspiration and we seek out new brands and fashion labels regularly to keep our boutique fresh and exciting! We have been thrilled to win some major awards including Consumers favourite Independent Retailer of the Year and Best Fashion Boutique in Ayrshire!
Our customers' needs are our constant source of inspiration and we seek out new brands and fashion labels regularly to keep our boutique fresh and exciting! We have been thrilled to win some major awards including Consumers favourite Independent Retailer of the Year and Best Fashion Boutique in Ayrshire!
Services
Cove Boutique is an independent women's fashion boutique in Kilmarnock, owned and operated by lifelong friends Tracy Murray and Shirley McLarty. We've been here since 2004 bringing our customers an outstanding range of carefully selected tops, skirts, trousers, dresses and much more. Whether it's workwear, evening wear or something more glamorous you'll find it at Cove Boutique.
Cove is my favourite shop! Shirley and Tracy are fab - so honest and easy to talk to you can pop in for a wee chat and they are always happy to see you. I love it because all the labels are unique, something totally different but it's down to both girls that make this shop brilliant! Highly recommend it.
Reviews (16)
Ivy Chiou
Aug 05, 2021
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Was so excited to visit a local ATX boutique and was incredibly shocked at how rude and unwelcoming the store associates were - it was like they were annoyed we even walked in. Also, laughing at the other reviews with the same comments about mean employees. A bad shopping experience and I’ll never be back 😌
Marilyn Miller
Apr 17, 2021
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Hannah Lewis
Nov 19, 2020
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Deanna Jackson
Dec 18, 2019
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Is there a zero star review?
I live in So Cal and stumbled across this site for a top I was searching for.
I purchased this expensive top but it didn’t fit well.
As per the instructions I called for authorization to return it.
Apparently I was one day past the allotted 7 days (over a weekend and a work trip so I had not been home) and the rude girl on the phone would not return the top at all! At first she counted the days from the day she shipped me the top! What? Then as I pressed her she agreed to a store credit.
It is unfortunate that this store didn’t see the potential for a new out
I live in So Cal and stumbled across this site for a top I was searching for.
I purchased this expensive top but it didn’t fit well.
As per the instructions I called for authorization to return it.
Apparently I was one day past the allotted 7 days (over a weekend and a work trip so I had not been home) and the rude girl on the phone would not return the top at all! At first she counted the days from the day she shipped me the top! What? Then as I pressed her she agreed to a store credit.
It is unfortunate that this store didn’t see the potential for a new out
Caroline Fossett
Aug 03, 2019
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Incredibly disappointed about my experience at this store. Felt completely unwelcome by the staff. They offered no help and made me feel like I wasn’t good enough to shop there. I picked some clothes to try on and they put them back on the rack before I even got the chance. I could’ve bought a cute top but truly did not want to give them my business. My friend, on the other hand, bought a necklace over $100. She wore it to dinner right after and it broke and fell off of her neck. When she asked for a refund, they refused and were completely unhelpful and unapologetic. Extremely turned off by
Jackie Duncan
Jul 11, 2019
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Cynthia
Jul 05, 2019
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Wow. Felt very unwelcome by the staff (two out of three) when I asked for different sizes etc. they were dismissive and said that was all they had. Luckily the 3rd employee helped me out and started taking things to the dressing room for me. Spent 300+ due to the short curly haired woman’s help.
I often shop at top tier boutiques and have never felt this way. As a Mexican woman Visiting Texas from SoCal definitely felt unwelcome. Would have spent more if it wasn’t for the staff.
I often shop at top tier boutiques and have never felt this way. As a Mexican woman Visiting Texas from SoCal definitely felt unwelcome. Would have spent more if it wasn’t for the staff.
Ann Thomson
Jan 18, 2019
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Fiona Smith
Aug 31, 2018
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Arlene Stephenson
Aug 29, 2018
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Annette Frew
Aug 28, 2018
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Madelyn Lumpe
Aug 02, 2018
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Coco Owens
Jul 22, 2018
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While I thought the boutique had lovely clothing, as an out of town shopper, I didn't appreciate my inability to return a perfectly unworn, tags-on garment for a full refund - it's store credit only, which had I known, would have influenced my decision to buy something there at all as I like fair return policies. Alas, this boutique does not have them, nor will the manager of returns consider them.
So warning to all - investing in clothing here is a risk, as you will never get your money back if you so chose. Good thing there are plenty of other boutiques out there that make this reasonable allowance
So warning to all - investing in clothing here is a risk, as you will never get your money back if you so chose. Good thing there are plenty of other boutiques out there that make this reasonable allowance
James
May 28, 2018
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Wow. I must have reached the age where I no longer visibly carry the cool card or maybe it's just the fact that I have children but stopping in to try to find something nice for my wife, I received absolutely no acknowledgement from the staff and we had to stand at the counter for approximately 2 minutes before one young lady turned around to ask if I had any questions. As for as the clothing, it seems to be unique and quite modern with a wide variety and eclectic selection. However, soured with my initial interaction, I took my money right down the street to another boutique that looked just the
Carolann Neish
May 16, 2018
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Caroline Gleason
Aug 21, 2016
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I honestly have never felt so unwelcome in a store, in my adult life. It might be because I did not walk in with my Never-Full Louis Vuitton, but this is not the proper way to treat perspective customers. After looking through Zimmerman, Chloe, and AG jeans, I realized all eyes are on me. The women working were rude, crass and yes judgmental. If you dare bring in a child stroller, or a child for that matter, prepare to be targeted. It is too bad that the employees behave in this manner, I sure did want to have a Julia Roberts Pretty Woman moment, but honestly that store is not worth my time and
