Let us know what date and time would suit you Click to make a booking > . Clothes aid distribution and collection teams are now back working in limited parts of the U.K. All of. We are currently looking for self-employed Van Owner Drivers in England and Scotland T Please see the following lin.
We help to do good things for great UK charities and our planet. Wherever you live, work or play by filling one of our collection bags you can trust us to recycle your preloved frocks, tops, sports kits and tutus into charitable funds. Raising funds for charity and recycling is at the heart of what we do.
We help to do good things for great UK charities and our planet. Wherever you live, work or play by filling one of our collection bags you can trust us to recycle your preloved frocks, tops, sports kits and tutus into charitable funds. Raising funds for charity and recycling is at the heart of what we do.
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We're a social business. That means that we are motivated by our cause and not by our bottom line. And our cause is to do good things for great UK charities and our planet. We are the UK's largest fully licensed, commercial clothes collection company because we take pride in what we do. Since 1996 we've worked alongside big, small, national and regional charities with equal gusto because we believe we have a lot to offer.
Our inspirational founder Laurie Hollande turned his back on Law studies in London after graduating and decided to follow a more nomadic path. He packed up his old Merc and drove through Afghanistan and Pakistan soaking up the mystique and adventure.
After also traveling through America experiencing so many cultures and fashions, upon his return in the 70s, his enterprising business mind led him to opening vintage clothes stores across hip West London.The public demand was high for Victorian nightdresses, granddad shirts and beaded 20s flapper dresses.
After also traveling through America experiencing so many cultures and fashions, upon his return in the 70s, his enterprising business mind led him to opening vintage clothes stores across hip West London.The public demand was high for Victorian nightdresses, granddad shirts and beaded 20s flapper dresses.
The UK could save around 3billion per year from the cost of the resources we use to make and clean clothes if we changed the way we supplied, used and disposed of clothing. This would reduce the carbon, water and waste footprints of clothing consumption by 10-20% each. We Great Britons send 700,000 tonnes of clothing to recycling centres, textile banks, clothes collections and to charity each year.
We keep good company by working side by side with some of the UK's leading authorities in fundraising and textile recycling. We spend deserved time lobbying for better standards in the collection industry because we feel it is integral part of our protecting our partnerships with charities and the public.
For all our vacancies, third sector experience is ideal but not essential. As an environmental reuse company, diverting thousands of tonnes of textiles from landfill, we'd love candidates to have a commitment to sustainability also. We have no warehouse vacancies at the current time. Please continue to check back in the future.
Reviews (10)
Jj Buckland
Dec 01, 2020
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There's a clear sign on our house saying no charity bags, this is due to a vulnerable person living here. This company ignored the sign and posted stuff through our letter box anyway.
We're already signed up to various bodies that are meant to put a stop to this type of mail. We're also contacting Clothes Aid's client to let them know why they should stop using this company.
We're already signed up to various bodies that are meant to put a stop to this type of mail. We're also contacting Clothes Aid's client to let them know why they should stop using this company.
David Davenport
Sep 19, 2020
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Well what can I say one of the best places I've worked at they treat u with respect and like family they will all be sadly missed when I first started they made me like I was one of there own no pressure as long as works done and they can see ur doing the work they leave u to it but there always there if need a hand thank u everyone that I have worked with and spoke to ur all gonna be missed
Tony Bignell
Nov 26, 2018
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Waste of time and effort. Your abysmal service on behalf of the NSPCC
is a disgrace and undermines the excellent work done by them. On 3 separate occasions you have failed to collect and on this occasion the bags left out by us and other residents have not been collected.
Even the telephone number is out of service.
is a disgrace and undermines the excellent work done by them. On 3 separate occasions you have failed to collect and on this occasion the bags left out by us and other residents have not been collected.
Even the telephone number is out of service.
Jenny N.
Jan 16, 2018
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If I'd read the reviews, I probably would have found a different company. However, I found the number via the Macmillan site and called. Very professional call, where it was explained to me that collections didn't happen over the weekend but somebody would collect the following Monday. Next day I received a text saying the collection could be made Saturday 7am, and true to their word it did. My only suggestions would be for them to provide some sort of receipt as proof of legitimacy, especially for larger donations, and for the information about collections to be updated and accurate. This was
Julie Xx
Dec 24, 2017
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I can see why they only get 1.3 on google reviews! I want to warn people not to bother getting their unwanted clothes together as the bag won't get collected! I feel sorry for the charities that are losing out on good quality clothes due to these clowns! It seems they just don't bother to collect the bags. Even after i contacted them and explained my bag wasn't collected and arranged another day they still didn't turn up! I wont bother again and will bin the next bag put through my door.
Rose Allen-Jones
Sep 26, 2017
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A depressing experience - when I enquired about collection, a helpline adviser sent me an email last night confirming the bag would be collected between 7 am and 2 pm today. I got home at 5.45 pm to find the bag still there. What a waste - I'd been very careful in sorting out really good quality items, clothing, shoes, a brand new children's cuddly toy, and it's been raining today, though thankfully the items weren't wet by the time I brought it in again.
Yvonne Kirtlan
Jul 08, 2017
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After the experience I have had with Clothes Aid, I would not recommend using it. A bag of clothes for Macmillan was not collected when promised and, after telephoning, I was told a van would call round the next morning. However, on returning home it was still where I left it. After another phone call, I was told by the operator that she would have to consult her manager but would call back within an hour. More than 30 hours later, I am still waiting. Don't use.
Mummy Bear
Jan 06, 2017
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Initial contact via email was very professional. However when it came to my donationsbejng collected, that was a total shambles.
I was sent a text on Monday asking if it was ok to collect the next day. I responded saying I wouldn't be home in the afternoon but could leave the bags of donations by my front door or could arrange another day. Same person text back asking me to let them know when I had left them. And I did. I received a reply saying thanks and that it would be collected the following day!
if you're not going to pick them up the day you say you are, why ask me when I'm going to leave
I was sent a text on Monday asking if it was ok to collect the next day. I responded saying I wouldn't be home in the afternoon but could leave the bags of donations by my front door or could arrange another day. Same person text back asking me to let them know when I had left them. And I did. I received a reply saying thanks and that it would be collected the following day!
if you're not going to pick them up the day you say you are, why ask me when I'm going to leave
Len Green
Nov 11, 2016
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Polly Martin
Jan 17, 2015
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I arranged collection for today for over 10 bags of clothes and nobody showed up.
I called several times and all their helpline would tell me was that the bags needed to be placed outside if I hadn't specified that they should knock on my door. I live on the 4th floor of an apartment building in Tower Hamlets making it impossible to do that. If I had left stuff outside from 7am-9pm (their collection window) they would never have seen them as they would have been thrown away by the council or riffled through by locals.
Totally useless service.
I called several times and all their helpline would tell me was that the bags needed to be placed outside if I hadn't specified that they should knock on my door. I live on the 4th floor of an apartment building in Tower Hamlets making it impossible to do that. If I had left stuff outside from 7am-9pm (their collection window) they would never have seen them as they would have been thrown away by the council or riffled through by locals.
Totally useless service.
