Pinelodge Care Home
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Emphasis is placed on ensuring the residents receive understanding and compassionate nursing care, whilst maintaining a climate in which personal dignity is respected at all times. The care home is managed by the Nurse Manager, who is a registered and experienced nurse and is supported by a team of qualified nurses and care assistants.

An excellent quality of facilities and nursing care for all aspects of long term elderly care, residential, dementia and elderly confused residents. At Pinelodge Care Home we're proud to offer, a unique living solution that we consider one of the greatest values in senior living today. More than exceptional retirement living for seniors.
Services
Our primary goal is to help individuals maintain a familiar lifestyle in the comfort of home. The physical environment of Reflections is designed to remove challenges to inspire confidence. We offer residents freedom to move about with confidence in a familiar, recognizable environment. Residents are encouraged to move about, visit neighbors and enjoy the comfort and stimulation.
Hairdressing, chiropodist, physiotherapist, optician and dental service are also available from independent contractors at reasonable rates. Pinelodge care home will arrange for the service user to have access to these services: the contractors will stake their costs and terms of business directly to the service user.
A list of current staff and their qualifications is available upon request. In addition to the staffing levels shown the manager of the home works 40 hours a week, most of which should be in addition to the levels displayed. In certain circumstances the manager may be included within the staffing levels described.
Reviews (10)
M. Best
M. Best
Jan 08, 2022
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Sophia, and many others looked after my step grandad - The care he recieved was outstanding. I would therfore unreservedly recommend Pinelodge. Thanks for everything you do.
Regards
Michael Best
Sandra Stephens
Sandra Stephens
Jun 22, 2021
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I was looking for a Care Home for my elderly mother,when I stumbled upon this site. My mother has many underlying health issues which I addressed to Pinelodge Care Home.
They reassured me that they had no cases of Covid-19 in their care home whilst I was delighted with this assurance ,I thought this sounded too good to be true .
I made a couple of inquires under the freedom of information Act and a very different picture was painted. I was informed in writing by the local authorities that Pinelodge care home actually had 24 Covid related deaths in 2020. I was so aggrieved I decided to report
David Morgan
David Morgan
Mar 06, 2021
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I can't thank the home enough for the way they looked after my dad during his last few months. The staff were amazing (especially Haridas who really is a credit to the home) the home itself is lovely and clean and everyone you come into contact with were pleasant and always willing to help. The staff always kept us imfomed. Would recommend this home to anybody
Celeste Greetham
Celeste Greetham
Oct 24, 2019
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I cannot thank the staff at the Pinelodge enough for their care and thoughtfulness when looking after my mother. They always kept me informed of her wellbeing and went the extra mile to ensure she felt appreciated and valued. It really did feel like a family. Very warm staff and they try to keep the same people on each floor so they build relationships with those living there. A dedicated key member of staff is given to each resident and my Mums was so kind. A low turnover of staff was observed on my mother’s floor. Thank you for your care Pinelodge.
Robert Gowlett
Robert Gowlett
Jun 04, 2019
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My aunt has been a resident for over 18 months. The Manager and staff are caring professionals who have never failed to respond to any concerns and are always in touch to advise me of any changes in my aunt`s status. Regular reviews take place and I am confident that her stay has enhanced her wellbeing during a difficult period of her life.
Jassmine Roxx
Jassmine Roxx
Jan 06, 2019
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Not caring for the elderly people , I wouldn’t trust to put any of my family members there . Breaks my heart to see how cold hearted the carers are . Also the management it’s so rubbish and cheap , he doesn’t invest money in anything and no matter what it is , food or things for the care home he will always go as cheap as he can .
BanditZKE
BanditZKE
Sep 06, 2018
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I think the majority of homes in general appear very pleasant, the carers are polite and there is an overall positive atmosphere when visiting for the first time. I found it to be a very peaceful haven in the opening few months. It wasn't until the end of my late grandma's time there that I was advised by a lovely carer (who's name will remain anonymous for obvious reasons) that two other carers there had been extremely heavy handed and rough with my already suffering Grandma. This is not acceptable under any circumstances. When your elderly Grandparents are vulnerable, both mentally and physically
Courtney Loasby
Courtney Loasby
Dec 04, 2017
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I can't believe he did he just blocked kieley Harrigan think you think I'm stupid I can't get there and I have a good day right email which I did and I got a new one that I just want to Llanbad so my mum and dad can have a break night not had a break but I didn't get of August carrying on I just wanted to say I am right on the right please can I come by so they can have a break I really need a good stress in and out and I need a break today I've not had one for a little while as I do miss my girlfriend kieley harrigan you like I like going to the cube on Friday kieley Harrigan love ❤️
Girish K.
Girish K.
Sep 21, 2017
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Three star for the building.... Staff didn't see anybody. Staff and the name of the care home were invisible . What's more… there is no one to answer phones… so as far as the communication is concerned… no stars and there is no excuse for that…
Carole Ashley
Carole Ashley
Jun 22, 2016
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Unfriendly, staff never around when needed. Residents left in lounge constantly!