Pen Telecom
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Pen Telecom
We are able to guide you through all the options regarding Connectivity, Cloud Voice and Remote Working Solutions, and advise you on what works in the telecoms world, and as importantly. An active programme is already underway and ISDN/WLR networks will be gone by 2025. Cloud Voice (VoIP) is the natural replacement.

We offer best of breed services that are fully scalable, flexible and have a huge amount of call time included. No maintenance charges, and easily controlled online. But did you know that costs for business internet are dropping and the prices of leased lines have never been lower, with 100MB no longer just for big business?
Services
Based in St Albans - a cathedral city in Hertfordshire. From here our small, close-knit team works to deliver our services to the Home Counties, London and across the UK. We set up Pen Telecom in 2012 with a clear strategy to help small and medium businesses to get the most out of the telecommunications products and services.
At Pen Telecom, we have been providing Cloud Voice services for more than 8 years, so we fully understand what works and, more importantly, what doesn't! Cloud Voice is entirely future-proof and with 2025 Switch-off Looming, it is an ideal solution for moving from Analogue or Traditional Phone Services (ISDN).
We supply a full range of business grade solutions for all your voice and data needs. From a simple ADSL connection, through to a dedicated 10GB Internet Leased Line and even higher. Through our supplier network, we have access to all the latest technologies! We will discuss your needs with you to ensure that you get maximum speed, at the minimum cost.
With an active programme already underway to dismantle the ISDN and WLR networks by 2025, SIP services will be the replacement. They are easier to manage and are far more cost effective. Our Remote Working Solution is an integrated collaboration of real-time and non real-time systems, designed into and delivered through one easy to use platform.
Reviews (10)
Stephens Removals
Stephens Removals
Jan 30, 2022
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We have always had top rate service from these guys.
After ongoing service issues with BT, someone recommended PenTel a few years ago and we haven't looked back since. They provide all our phone lines and broadband to our business.
Just something as simple as getting our office landlines diverted over the Christmas period - which is done within minutes with PenTel, used to take us 2 days with BT.
Being able to get straight through to someone when we have an issue or a query makes such a difference.
We’re also well aware that we would still be high and dry today if we were still with BT -
Jane Rogers
Jane Rogers
Nov 22, 2021
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I have been an existing client of Pen Telecom for some time now, and have no hesitation in highly recommending this company. They have given an exemplary service and provided a vast array of knowledge and experience to the benefit of my business.
Derek Ziggi Aaronson
Derek Ziggi Aaronson
Mar 28, 2021
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We've just switched to a VOIP system using Pen Telecom and really delighted with the service and efficient manner that Jon handled our switch.
Highly recommended!!
Tyrone Babbidge
Tyrone Babbidge
Dec 08, 2020
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I have used the services of Pen Telecom for two separate businesses so far and on both occasions if has been a pleasant experience. Jon and his team are professional, knowledgeable and always happy to help. I dont have any hesitation in recommending them to anyone.
Nettl Watford
Nettl Watford
Nov 16, 2020
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We've been using Pen Telecom for nearly 10 years now and in 10 years my business telecomms is just about the only utility I've never had to worry about, in both business and private life! I've recommended several other businesses to Jon and his team and I know they've all been exceptionally pleased by both the cost and the service delivered by Pen Telecom.
James Reed
James Reed
Nov 05, 2020
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Keep on sending unsolicited emails. I’d avoid companies that break the law. Quite simple AVOID !
Richard Melling
Richard Melling
Dec 20, 2019
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We have been a customer of Pen Telecom Ltd for just over 2 years, and from initial contact with Jon, I was promptly provided with a quote that could not be beaten by ANY other provider out there, immediately saving 50% on what we had been paying whilst in contract with our previous provider.
Jon was able to provision our current VoIP handsets to work on his network saving further costs, their broadband quality, reliability and speed have been outstanding. We no longer get any shocks when the bill comes in only ever varying by a few pence, regardless of how many calls we seem to make.
Their customer
Nik Keefe
Nik Keefe
Dec 08, 2019
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Definite five star service. After a couple of disappointing VOIP experiences, I was recommended to try Pen Telecom by an existing customer of theirs. Jon was really quick to follow up my initial enquiry and get me set up with the service I was after. He found me a memorable number and the call quality has been spot on so far. I really like getting my voicemails emailed to me automatically! Excellent value - I'm very happy.
Mark Lowen
Mark Lowen
Aug 31, 2019
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Excellent service from start to finish, superb communications and after-sales service. I cannot recommend them enough.
Stuart Goodman
Stuart Goodman
Jul 23, 2019
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Changed my broadband, landline and small VOIP System over from Gamma. Jon was very helpful and even assisted in enabling me to use the existing VoIP handsets. Also very prompt on the customer service side.D worth recommending.