Balgores Motors is East Anglia's leading Accident Repair Group with eleven manufacturer-approved car body repair centres throughout Essex and Suffolk, including Romford, Brentwood, Colchester, Southend-on-Sea, Sudbury and Bury St Edmunds. We offer a wide range of accident repair services, including vehicle recovery, accident management, courtesy vehicles and more.
We have built our success on an unrivalled commitment to quality and customer service. Our vehicle repairers are among the most skilled and highly trained in the industry. We are approved for vehicle repair by no less than 20 manufacturers, including some of the most prestigious brands. We continually invest in the latest equipment and technology, and are proud to be a BSI Kitemark accredited repairer.
We have built our success on an unrivalled commitment to quality and customer service. Our vehicle repairers are among the most skilled and highly trained in the industry. We are approved for vehicle repair by no less than 20 manufacturers, including some of the most prestigious brands. We continually invest in the latest equipment and technology, and are proud to be a BSI Kitemark accredited repairer.
Services
Founded in 1982, Balgores Motors is one of the largest independent bodyshop groups in the UK, setting the benchmark for quality, efficiency and exacting standards. We now have employ over 300 staff across 10 sites situated throughout East London, Essex and Suffolk, with our coverage for accident repair extending into Kent and Norfolk.
Our approvals have taken many years of training and investment to achieve. We work closely with manufacturers and insurers to ensure that we offer the very highest standards of repair. We do more than repair your vehicle; we return it to its pre-accident condition. Not only does our work conform to the warranty requirements of the vehicle manufacturer, it also comes with our own lifetime warranty.
Call in to one of our accident repair centres for an instant quote, which are strategically located and offer a wide catchment area of Suffolk and Essex and other counties in the South east. Our reception staff will be ready and willing to assist you with any enquiries. If you have any queries our Group Operations Manager, Andy Pennell, would be pleased to hear from you at andy@balgores.com.
Increasingly, vehicle owners throughout Essex and Suffolk are recognising that they have the right to choose a Balgores Accident Repair Centre for their vehicle repair as opposed to the "approved repairer" specified by their insurance company, who may not even have the appropriate manufacturer approvals.
Repairing aluminium-bodied vehicles requires high levels of expertise and investment, as specialist equipment and repair techniques are required. In addition, repairs to aluminium-bodied cars have to be carried out in a separate environment, away from potential of contamination from steel particles.
Reviews (10)
Emma Celisse
Dec 28, 2021
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Balgores Romford have been fantastic throughout the whole process! Jodie and Sean were both such a pleasure to deal with. I would give more than 5 stars if I could. The bodywork on my car after repair is faultless! It couldn't be better - I'm unsure of the person who did it but please thank them for me! I will not hesitate to use your garage in the in the future. Thanks guys. I hope you all have a wonderful Christmas.
Elias Egwabor
Nov 20, 2021
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Balgores Motor should be closed down they are thieves it took them 2 months to fix one car disgrace of a garage. When my car was taken to another garage to be mended it took them 2 weeks I do not understand what services they produce they stole my car and refused to return it even my insurance company tried calling them no response. I will advise everyone not to take your cars to them might take them months to fix and also I believe the work is not professionally done. Poor service
Sean Kenneally
Nov 16, 2021
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My Mercedes C class was sent to this garage from Admiral Insurance, they took 2 months to do 0 work and handed my car back in still damaged condition.
Lucky MB and admiral weighed in on this and have sent it to a much better garage who actually is capable of fixing cars.
Disgraceful customer service, borderline fraud in regards to what they billed admiral and shocking standard of work.
Go anywhere but here!
@balrgores, : LIL02852 is the assessment number, very much a real review of your cheap services.
Lucky MB and admiral weighed in on this and have sent it to a much better garage who actually is capable of fixing cars.
Disgraceful customer service, borderline fraud in regards to what they billed admiral and shocking standard of work.
Go anywhere but here!
@balrgores, : LIL02852 is the assessment number, very much a real review of your cheap services.
Michael Baybutt
Oct 17, 2021
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Ali Demircan
Jul 29, 2021
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Shakira A.
Jul 09, 2021
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Have been allocated Balgores Motors Romford by my insurance company to sort out a dent and paint work for my Lexus. As I am a nurse, my days off are precious after long shifts. Last week, I was told the day before what courtesy car I would get and had to organise a permit, I did not get a reply regards to the time my car would be collected and due to the miscommunication my car was not picked up nor a courtesy car delivered. I rearranged to drop my car off and pick the car assigned to me today. Only to be called this morning to be told that they had given the car assigned to someone else. Really
Drew Coulson
Mar 18, 2021
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We recently used Balgores to carry out some bodywork repairs and paintwork on our vans. Rikki & his team were very professional and there was a good level of communication throughout the schedule of works.
We wouldn’t hesitate in using Balgores again.
Highly recommended! 5*
Next Level Commercial Services
We wouldn’t hesitate in using Balgores again.
Highly recommended! 5*
Next Level Commercial Services
Adem C.
Mar 16, 2021
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My insurance company referred me this garage to repair my bmw 4 series but when l received my car, it was looking ok but after test drive wind noise was coming from driver side window, it was easy to see the gap, how they delivered my car without testing!!! then l drove to romford, they said they fixed the problem. Couple of days later, when l was driving around 50mph, wind noise was still coming from same driver side window, l called them and they took my car to fixed it again but l have still same issue!! Except this rest of the repair was ok but not perfect by the way!
M. N. Review Master
Dec 06, 2020
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My EV has been out for repairing with Balgore, and it is still there. In total it is about 3 weeks, we already extended the estimated timelinefor another week due to the delay of some parts from Tesla and the COVID situation.
My first impression is good, but we will see once my car returns back to me. The handling and customer service is better than standard levels and I am happy that someone keep me 1-2 times updated about the procedures weekly. The courtesy car provided by the garage does a great job and is new.
My Final Rating:
Finally, I was able to pick up my vehicle. The condition of my
My first impression is good, but we will see once my car returns back to me. The handling and customer service is better than standard levels and I am happy that someone keep me 1-2 times updated about the procedures weekly. The courtesy car provided by the garage does a great job and is new.
My Final Rating:
Finally, I was able to pick up my vehicle. The condition of my
Mick Nash
Jul 08, 2020
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Not impressed. My Toyota Yaris went in for repair after an accident and panel damage. The paint used was a slightly different colour to the original paint work. You could see the difference in the replaced panel to the rest of the bodywork.
Two insurance companies have sent me here for two repairs on two cars over the years including paint jobs and both paint jobs were not of a sufficient quality. Very poor workmanship.
The Toyota Yaris repair was about February / March 2018, it didn't occur to me to leave feedback then because of mental health issues but my mechanic pointed out the colour difference
Two insurance companies have sent me here for two repairs on two cars over the years including paint jobs and both paint jobs were not of a sufficient quality. Very poor workmanship.
The Toyota Yaris repair was about February / March 2018, it didn't occur to me to leave feedback then because of mental health issues but my mechanic pointed out the colour difference
