Regional Repair Centre
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Regional Repair Centre
Regional Repair Centre Ltd was established in 1993, giving us considerable experience in the fast-changing multimedia market. Our success has been based on developing the very best technical skills and resources, backed by friendly and efficient customer services. We employ a team of 23 primarily long-serving field engineers, technicians and support staff who have developed with the company.

All of our engineers receive regular in-house and manufacturer training to ensure in-depth knowledge of the technology and the individual products. We work closely with the industry's major equipment manufacturers, retailers and associations. RRC is one of just two repair companies in the UK authorised to repair Sony camera equipment, and the only one to service Sony returns.
Services
We repair Cameras, LCD & Plasma Televisions, DVD & Blu-Ray Players, Hi-Fi's and much more so if you have a faulty or damaged product: Don't Replace - Repair! We are now fully qualified repairers of common domestic appliances including washing machines, dishwashers, tumble dryers, gas and electric cookers and more.
We are proud and very privileged to be able to offer extensive and professional Sony Alpha DSLR camera repair services. The ONLY independent repair agent in the UK authorised to repair and service the Sony Alpha range, we want to ensure your experience with us is of the highest standards at all times.
We are able to repair, assess and assist customers with all Sony VAIO laptop repairs outside of the warranty period. Our engineers have been fully trained by Sony UK's leading experts and technicians, ensuring Sony's professional products are professionally repaired! All spares are sourced and provided directly from Sony to further ensure you are getting the service you expect and associate with a Sony product.
At RRC we offer a convenient and cost effective LCD TV Repair Service for faulty, damaged and broken televisions of all brands and sizes from our TV Repair Centre in Birmingham. We can repair and renovate all models of LCD television from every major manufacturer including Bush, Hitachi, LG, Panasonic, Philips, Samsung, Sharp, Sony and Toshiba.
At RRC we offer a convenient and cost effective Digital Still Camera Repair Service for faulty, damaged and broken cameras of certain brands and sizes from our Camera Repair Centre in Birmingham. We can repair and renovate all models of Digital Still Camera from the following manufacturers: Hitachi, Panasonic, JVC, Samsung and Sony.
Reviews (6)
Tim Colville
Tim Colville
Dec 31, 2021
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Repaired TV for Sony works fine could be better communication when collecting for repair like a likely slot and information on what actually was repaired.
But all in all polite and quick service.
Michael Pritchard
Michael Pritchard
Mar 11, 2021
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Regional Repair Centre dealt with my Sony Warranty claim excellently. The people on the phone, and the two guys who came to swap my TV were professional throughout.
There were delays, but that was due to Sony being very unhelpful giving details about my replacement TV (they said they had no stock and no idea when they would do)
DrVish
DrVish
Mar 09, 2021
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Critical: Quality, Responsiveness, Value
I am trying to claim warranty on a Sony TV that developed a hardware fault. It has been 5 weeks since the engineer came on site to inspect the TV. Still nothing from RRC/Sony. I will think twice before buying a Sony product/using RRC. Simply unacceptable.
Paolo Turrini
Paolo Turrini
Feb 28, 2021
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Critical: Professionalism, Responsiveness
They kept postponing and cancelling appointments for a washing machine that wasn't and still isn't working (one month at the time of writing), sending two different engineers, none of which were able to accomplish a repair. As I called to complain, they made me feel like it was my fault for complaining. Appalling.
Jess
Jess
Aug 09, 2019
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1 star is generous for this "business"
Absolute worst company I've ever had to deal with. A month I've been waiting for my TV to be fixed, no one contacts you or provides an update, staff are near enough useless and overall they are clearly incapable of doing the job. Clearly from the other reviews this company is a consistent failure. I've been unfortunate enough to be referred to these people by Very, who I will be complaining to. Should be shut down, absolutely useless company. AVOID AT ALL COSTS.
Craig Bone
Craig Bone
Jan 03, 2017
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If there was a no star, that would be what I would give this bunch of criminals, they have totally recked my Panasonic TV having made great big marks in the bezel and refuse to replace the TV as they can no longer get the part to replace it, so I'm now left with a TV I hate looking at and feel so angry they are still a Panasonic registered repairer. Please stay well clear!!!!!!