Zoom Telecom
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Zoom Telecom
Browse through our packages, as we offer fast reliable and congestion free broadband and line service at a much cheaper price as compared to our competitors, which is sure to meet your business standards. The business plans were simple and straight forward and essentially we were looking to save money which we eventually did. Non geographic calls are designated telephone numbers used in the United Kingdom, which are not allocated within a geographical boundary.
Services
Zoom Telecom was setup with two main aims to provide small to medium sized companies with cost saving packages when it came to choosing their new landline and broadband provider and to provide 24/7 customer service for all things related to faults, understanding your bill or account. You can call us immediately or simply request a call back online at your chosen time.
Our Merchant service facilities are intended towards a better commercial practice which enables your payment through our secured card processing methodology. Your business deserves the best protection for modern business. Our European partners are pioneers in security and data protection.

F-Secure has won the Best Protection award from AV-TEST four years in a row now, so you can rest easy about business security and just focus on your own core business.For your peace of mind, we provide care levels for your phone lines in case you lose your service. Our Level 1 care plan is Free and guarantees that any issues with your phone line are resolved within 3 days.
Make huge savings on your business lines and business broadband when you switch to us and that is our Price Promise Guarantee. From the time you order your products and services through installation, you have access to dedicated 24/7 business-class service and support professionals focused on small businesses like yours.
You can put-forth your question relating to network, faults and other questions relating to broadband and line services in this section. The invoice which are being received is not fully itemised, what are the necessary procedures required to fully itemised invoice? You are requested to get in touch with us a month before your switch or leave and let us know the details of your switch or leave of the area two weeks before.
Zoom Telecom is an independent telecommunication service provider that offers business solutions to SME's that include fixed lines and broadband services. As we do not provide some parts of our service to your business, we will endeavor to take responsibility for the services provided to you. Hence we will communicate with our suppliers to make sure that there is a solution to any problems with their services.
Reviews (9)
Susan Wright
Susan Wright
Jul 27, 2021
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Do not touch this company they target elderly people and my mother has had nearly daily scam calls since she was persuaded to switch to them.
Sandychc
Sandychc
Oct 07, 2020
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Cold called my elderly 80 year old sister in law and cajoled her into home phone for £9.99 a month plus call charges. Then failed to set up direct debit. Resulting in increasingly threatening phone calls from company. Despite numerous requests for bill to home address nothing came. In and cancelled and then paperwork arrived with lots of extra charges and a £149 termination charge. Reported to Ofcom. Outrageous company picking on old and vulnerable people who are not tech savvy. Shame in you
Nb
Nb
Jan 25, 2020
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We had the same experience as those below.. Note that Ofcom are investigating them (trading as Guaranteed Telecom) and sister company Met Technologies (Met Plus Telecom) from 20 November 2019 for alleged slamming activity (mis-selling). There are contact details for the Ofcom investigator if wishing to write driect.
Kim Watkiss
Kim Watkiss
Jan 19, 2020
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Dreadful, unethical, blaming, shouty unprofessional 'service' (IMO). Apparently employing all number of dodgy tactics to extort money and exploit the elderly and vulnerable like my mother. Targeting the vulnerable into changing telecom providers without any consideration for informed consent. No sense of responsibility whatsoever.
OFCOM, here I come - following a formal GDPR request to find out exactly how they targeted and reeled my mother in, as she sure as hell would not seek out another telecom provider herself.
Charles Hubbard
Charles Hubbard
Jan 18, 2020
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How are they allowed to get away with this? They transferred my 87 year old mother's telephone service to themselves without her know consent.
Maria Georgiades
Maria Georgiades
Dec 24, 2019
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This company has targeted my elderly mother who is suffering from dementia taking her personal data and changing her phone charging her hundreds. It so clear to anyone that she is not with it mentally yet they continued. Despicable and immoral.
Filiz
Filiz
Aug 13, 2019
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This company is a scam and they are ripping off the elderly I’m a carer for a disabled man and he kept receiving calls to change over from BT despite him disagreeing and not wanting to change over from BT for some reason the company took over and now I’m in the middle of trying to sort it.
Alison Smith
Alison Smith
Jun 16, 2019
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DO NOT USE THIS COMPANY
Scam company. They target cold calls to the elderly then transfer their accounts without consent (it's called slamming). I don't know how they get away with it. If I could give them a negative score I would.
Richard Else
Richard Else
Aug 08, 2018
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Scammers with business owner tucked away in India, so out of reach of UK law. Like to con the elderly and vulnerable. Shameful.