The Laurels is a Residential care home in Attleborough, South Norfolk, specialising in round-the-clock dementia care, care for frail people and respite care.
The Home has recently been bought by new owners and there is a new experienced management in the Home supporting the care of your loved ones.
Staff are fully trained in all mandatory training in order to deliver the highest standards of care in a friendly, safe, homely & relaxed environment.
There is also a team of cooks, housekeeping and laundry, and an Activities Co-ordinator, who are all key to making every day special to the residents.
The home has 52 furnished bedrooms, 3 double bedrooms, 12 ensuite bedrooms including:
Bed
Wardrobe
Lockable bedside table
Vanity unit
Comfy Chair
Colour television
Nurse call system
Electrical sockets
Telephone point & Internet connection in Elsie May Suite bedrooms
3 comfortable lounges with televisions
3 large dining areas
Wheelchair access
Patient lifting hoists
4 types of bath
Safe and secure landscaped garden & courtyard
Visiting hairdresser and chiropodist
Beautician on request
The Home is now completely open to visitors – come and meet the Manager at any time – you are always welcome.
The Home has recently been bought by new owners and there is a new experienced management in the Home supporting the care of your loved ones.
Staff are fully trained in all mandatory training in order to deliver the highest standards of care in a friendly, safe, homely & relaxed environment.
There is also a team of cooks, housekeeping and laundry, and an Activities Co-ordinator, who are all key to making every day special to the residents.
The home has 52 furnished bedrooms, 3 double bedrooms, 12 ensuite bedrooms including:
Bed
Wardrobe
Lockable bedside table
Vanity unit
Comfy Chair
Colour television
Nurse call system
Electrical sockets
Telephone point & Internet connection in Elsie May Suite bedrooms
3 comfortable lounges with televisions
3 large dining areas
Wheelchair access
Patient lifting hoists
4 types of bath
Safe and secure landscaped garden & courtyard
Visiting hairdresser and chiropodist
Beautician on request
The Home is now completely open to visitors – come and meet the Manager at any time – you are always welcome.
Services
The Laurels has three comfortable lounges - all with televisions One is generally used as a quiet room and is also used for small family gatherings. There are also three large dining rooms. The Laurels offers four types of bath including a walk-in/sit-in bath with shower, a Parker bath, an Arjo Malibu bath that helps residents regain their independence whilst bathing, and a traditional lay-down bath.
The Laurels' cooks create delicious, traditional home-cooked food made with local produce, on site, every day - from Sunday roasts, curries and salads, to steamed puddings, fruit crumbles and trifles. There's also a fabulous selection of home-baked biscuits and cakes on the tea trolley, three times a day.
The Laurels has a trained activities co-ordinator who organises a variety of fun, stimulating and engaging activities for our residents. Thank you for the care you and your staff gave to Mum. We were always impressed with how your staff managed the most difficult situations with diplomacy and empathy.
Reviews (9)
Abby Shaw
Aug 29, 2023
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Alexandra Vigu
Apr 16, 2023
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Chris Bunney
May 28, 2021
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My Wife made an appointment to visit her friend in the Laurels for today. Monday 10/05/21 at 11.00am she was told when she rang she had been booked in for this time. When we arrived my wife was left outside in th rain for 10 minutes. To then be told she wasn’t booked in and couldn’t come in. She was also told that our friend had already got 2 visitors. And could she wait half an hour. We have found out from the family she did not have a visitor today after all. (So we were lied to by this member of staff) I ask myself why. What are they hiding from the outside world. This stinks in my opinion
Philippa Williamson
May 17, 2021
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D.
Feb 01, 2021
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Stephen Hill
Aug 24, 2020
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My father was discharged from hospital into a care home that had capacity to take him because, in effect, he was bed blocking. I did not want him to stay at The Laurels because it was 30 miles from my home.
In time I grew grateful that he was placed at The Laurels even though I could not visit as often as I would have liked. The staff, from domestics, HCA’s to management were unfailingly kind to him and myself. Nothing seemed to be too much trouble to sort out.
My father was a very ill man when he arrived but seemed happy in the care of The Laurels for the few months that he was there. However
In time I grew grateful that he was placed at The Laurels even though I could not visit as often as I would have liked. The staff, from domestics, HCA’s to management were unfailingly kind to him and myself. Nothing seemed to be too much trouble to sort out.
My father was a very ill man when he arrived but seemed happy in the care of The Laurels for the few months that he was there. However
Sarah Fuller
Jan 17, 2020
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Charlie
Jun 05, 2018
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Carol Collins
Sep 28, 2017
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My mum was in the Laurels last year for a few weeks in a planning bed. The day I moved her from there she had nothing on her feet, she was filthy and smelled.
She was always left to wander around & some of her personal things went missing. There was never enough staff on. The manager was arrogant and unhelpful. She was not willing to divulge information about my mum to her new care home.
I never did put in a complaint about this awful place which was dark and smelly with lack of good management & not enough staff.
Best thing for this care home .. close it until somebody else who does care will
She was always left to wander around & some of her personal things went missing. There was never enough staff on. The manager was arrogant and unhelpful. She was not willing to divulge information about my mum to her new care home.
I never did put in a complaint about this awful place which was dark and smelly with lack of good management & not enough staff.
Best thing for this care home .. close it until somebody else who does care will
