TechSolutions are specialist providers of Pro-Active IT Support, Cloud, Security, Connectivity and Data Centre to small and medium sized businesses across the South East. For the majority of our customer base we provide fully managed outsourced IT supportto businesses, schools and charities - one monthly fee which includes all monitoring and unlimited resources to our first-class support team.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour. We have built our reputation as trusted advisors by working with our clients to address their individual business needs.
Over the past 12-months our average response time is under 5 minutes and 98% of the cases are resolved in under 1 hour. We have built our reputation as trusted advisors by working with our clients to address their individual business needs.
Services
We have an excellent opportunity for someone to work within our fast paced, friendly IT Solutions Company. The successful candidate will provide technical support services to SMEs throughout the UK and Internationally on I.T and telecoms products and services. This position will involve managing phone calls, live chat and working within our ticketing system for our large client base.
TechSolutions Service Desk alleviates pressure on your internal IT function by providing first line response to end-user IT issues and service requests. This frees up internal resources to concentrate on wider business and strategic IT issues while improving response times and service levels for everyday user requests.
Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device. Collaboration - Every group is unique, with its own needs and workstyle.
At TechSolutions we deliver and manage best-of-breed cloud services as one of the core pillars of our business. Since our inception, we have built an expansive range of internal expertise to assist customers on their journey to the cloud. Whether you need a multi-tenant, private or hybrid cloud, TechSolutions has a solution to fulfil your business' needs.
Based on the industry leading software, TechSolutions Cloud Backup services are ideal for businesses who are looking to protect their business data within a secure, off-site location without having to take on the burden of purchasing and managing their own hardware and software. If a server fails, what is the impact to your business?
