Set on the embankment of the beautiful Great River Ouse in Bedford, Bedfordshire, The Bedford Swan Hotel offers luxurious rooms with free Wi-fi, air conditioning, elegant bed linen and all you need for a perfect night's sleep. Our stylish hotel is full of character. Mixing contemporary fabrics and design with the original 18th Century features to create a stunning venue for your hotel stay, business trip, wedding or conference.
We offer full English breakfasts using the very best locally sourced produce with lighter options available such as granola, spiced French Toast, or Eggs Royale from our British Brassiere Pen & Cob.
We offer full English breakfasts using the very best locally sourced produce with lighter options available such as granola, spiced French Toast, or Eggs Royale from our British Brassiere Pen & Cob.
Reviews (9)
Hazel Martin
Dec 31, 2021
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Marium Ahmed
Dec 29, 2021
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Clean room mostly although some black hair in the sink. Noisy room next to the lifts with sound transmitting from upstairs, neighbouring room and foot traffic in the hallway. No good vegetarian options for breakfast really, tomatoes were sour, eggs ok, baked beans and toast. No continental style options such as croissants fruit yogurt etc. Good coffee. Overall would not recommend.
Elisa
Dec 27, 2021
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You won't be disappointed if you book afternoon tea here. Very good value without being wasteful. The refillable tea option was great and there were some thoughtful additions such as two different types of scone. The service was attentive but not familiar, which is exactly what I prefer when taking high tea.
It looks like a lovely place to stay as well with beautiful, fresh decor and helpful staff.
I think I will be back.
It looks like a lovely place to stay as well with beautiful, fresh decor and helpful staff.
I think I will be back.
Nicola Doubleday
Dec 27, 2021
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Stayed over Christmas to visit family - beautiful decor & great riverside location but couldn’t eat breakfast as felt too anxious - 2 out of 3 staff serving weren’t in masks, (one had exemption but why was she in a front facing role?) and the room for breakfast was rammed (this was being used as main dining room set out for lunch) and no windows were open at all so just felt like a Covid Petri dish! There was no management of numbers in the room and tables unacceptably close and I felt I couldn’t stay so didn’t have breakfast any day I stayed there.
And to add insult to injury- we were
And to add insult to injury- we were
Melvyn Ede
Dec 04, 2021
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Jonathan
Dec 02, 2021
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Waiting staff were neither friendly, attentive nor precise in their service. They seemed confused that we might expect our food to match the order, and exasperated that we might need cutlery to eat it with. A particular oddity was having to sign a waiver to take home some left-overs at the end of the meal before being told the so-called "discretionary" service charge was compulsory.
I would recommend visiting for an insight in how not to provide customer service.
I would recommend visiting for an insight in how not to provide customer service.
Joel Bygraves
Nov 30, 2021
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My stay at the swan was unexpectedly great. The room was lovely, the bed was comfortable, I could not fault it. Breakfast was very good, the coffee could have been better, but the reason I would stay again comes down to one of their amazing staff. Diana, who should definitely be the GM, could not do enough to help me and my friends. She was the sort of person that you hope to meet when checking in, efficient, and checking out, understanding, she literally made our stay so much better. She was absolutely brilliant. What I thought was going to be average turned into a delight. Well done the swan
Diana Brown Dragon
Nov 21, 2021
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Ronald Fisher
Oct 26, 2021
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