Wow your customers and grow your business with the first eCommerce platform designed for hospitality brands. Sell personalised gift vouchers and cards of all shapes and sizes, redeem in seconds, and wow your customers with lightning-fast delivery. Productise your brand by selling physical products such as cookbooks, spa products or alcohol, but leave all the heavy lifting to us.
Sell digital and physical event tickets with a suite of integrated event management tools that are optimised for busy hospitality businesses. Streamline operations, sales and marketing by managing your three key revenue channels from one place. Use POS mode to sell directly to your customers, on any device that has an internet connection.
Sell digital and physical event tickets with a suite of integrated event management tools that are optimised for busy hospitality businesses. Streamline operations, sales and marketing by managing your three key revenue channels from one place. Use POS mode to sell directly to your customers, on any device that has an internet connection.
Services
Our mission is to help hospitality businesses unlock the power of their brands and drive more direct revenue. Giftpro was born from a deep love of hospitality and a firm belief that any brand, big or small, should be able to give their customers a digital experience they'll love.
As a team, most of us have worked together for years and we're proud to have helped some of the world's most renowned hospitality and eCommerce companies achieve better results online.Throughout that period, we often encountered problems with the systems our clients used - we knew they deserved better and we knew we could do better.
As a team, most of us have worked together for years and we're proud to have helped some of the world's most renowned hospitality and eCommerce companies achieve better results online.Throughout that period, we often encountered problems with the systems our clients used - we knew they deserved better and we knew we could do better.
Give your entire team live in-app chat, email and phone support no matter how big or small your business is. Call us, email us or message our dedicated support team right inside the Giftpro app. No matter how large your enterprise, our support scales with you so help is only ever a click away. Different learning styles require different teaching methods so we don't limit you as to how and where we train your team.
One of our friendly success managers will guide you through every step and we'll even deal with your old provider if it helps. Here are some of the other things we'll do for you. No matter how far back in time your data goes, we'll be able to re-format and import it into Giftpro. It'll make you feel like we've worked together forever.
Provide your packaging or tell us what you'd like to offer and we'll setup your postal options. The service we have received from Giftpro has been absolutely exemplary. Most importantly, our sales have increased sharply since introducing Giftpro and they continue to grow. We're now integrated with Tillo, the UK's leading rewards, incentives and gifting management platform.
Grow your revenue and streamline operations with the hospitality industry's favourite gift voucher platform. When it comes to scaling your gift voucher revenue Giftpro includes the most comprehensive suite of tools available. Provide a fast, reliable gift voucher delivery service without ever lifting a finger and we'll even store your stock free of charge.
Reviews (11)
Sophie Collard
Jun 15, 2021
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My parents purchased a £100 voucher for us less than 2 months ago for a dinner at the Talking Drum (610 Old Kent Road).
When we showed up last night after making a booking however, we discovered that the restaurant had closed down permanently.
I contacted Giftpro the following day by email and phone and discovered that they do not offer any exchange or refund in this situation.
Payments are processed by a 3rd party and the contract you enter by purchasing a voucher on Giftpro's platform is between yourself and the restaurant. In other words, there is nothing Giftpro can do to guarantee my parents
When we showed up last night after making a booking however, we discovered that the restaurant had closed down permanently.
I contacted Giftpro the following day by email and phone and discovered that they do not offer any exchange or refund in this situation.
Payments are processed by a 3rd party and the contract you enter by purchasing a voucher on Giftpro's platform is between yourself and the restaurant. In other words, there is nothing Giftpro can do to guarantee my parents
Rob Colton
Mar 30, 2021
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Silvana Bandini
Aug 09, 2020
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Daniel Fratczak
Aug 08, 2017
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Best system available!. This is our 3rd voucher management system and surely there is no better one. Quick response on chat if needed. Perfectly designed and extreamly easy to use. Do not waste time for any other system as we've been already disappointed twice. GiftPro is the one you are looking for.
Peter Hunt
Oct 07, 2016
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We've been very impressed with GiftPro since we started using the system for our restaurant gift vouchers. I trialled a few systems before we discovered GiftPro and after a very successful first 3 months I'm convinced we made a very good choice of partner for our vouchers. Our customers have found the system very quick and easy to use, which has translated into an 84% increase in year on year sales and much greater % of online orders (which we love, because of the reduced admin). A month in we added a range of new vouchers, this was quick and easy to do in-house, with very little involvement needed
Harbour Hotels
Oct 03, 2016
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Since switching to GiftPro we have seen a big increase in gift voucher revenue across our group, which is a fantastic achievement. GiftPro’s customer service is excellent; they always respond to enquiries in a polite and timely manner and are always on hand to answer any technical queries. The fulfilment service reduces a huge amount of administration for us, and ensures our customers’ orders are always received on time.
Feedback from our hotel teams has been very positive since we made the switch and I find the system easy to use, from creating vouchers to downloading reports, I have quick
Feedback from our hotel teams has been very positive since we made the switch and I find the system easy to use, from creating vouchers to downloading reports, I have quick
Amie Capstick
Jul 29, 2016
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We were really impressed at the speed in which we were able to set up with GiftPro and have continued to be impressed by the volume of business the system has produced. Our sales more than doubled in the first three months, compared to the same period a year before and we are continuing to see this growth. We have a wide variety of products and experiences and GiftPro has allowed us to showcase these in a very well organised manner. We have enjoyed an excellent level of customer service and I would recommend GiftPro without any hesitation.
Sophie Sexton
Jul 16, 2016
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We chose to get setup with GiftPro in December 2014, to take advantage of the Christmas rush. The setup process was very straightforward, and we were really impressed that our online store was up and running within 48 hours. We worked with the GiftPro design team to produce some new voucher packaging, which is absolutely perfect - it really makes the gift vouchers feel special and our guests are always very complimentary.
In terms of results, GiftPro has added a new revenue stream to our business, now that we can sell gift vouchers online 24 hours a day. We’ve been so impressed with how efficiently
In terms of results, GiftPro has added a new revenue stream to our business, now that we can sell gift vouchers online 24 hours a day. We’ve been so impressed with how efficiently
Lucy Chisholm
Jun 03, 2016
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Working with GiftPro has really simplified the sales and redemption processes involved with our gift vouchers. Our online store is easy to use for our customers purchasing their vouchers online and very user friendly from the administration side too. The fulfilment service is incredibly reliable, with all orders being dispatched on time or ahead of schedule to our customers. To top it off, we have already seen an increase in sales.
The help and support we receive from the GiftPro team is friendly, fast and efficient, whether it’s over the phone, via email or live chat, so it's a big thank you
The help and support we receive from the GiftPro team is friendly, fast and efficient, whether it’s over the phone, via email or live chat, so it's a big thank you
Sophie Sexton
May 07, 2015
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GiftPro is an excellent system. We installed in December 2014 and have not looked back since, it has increased voucher sales but has also now given our customers the chance to buy vouchers 24 7. The system is really easy to use both for customer and the hotel team. Giftpro will be able to answer any questions or queries we have straight away, the team at Giftpro are really friendly and helpful. We would recommend to anyone looking for an online voucher system.
Connaught Hotel
Apr 28, 2015
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