Thomas Firbank Removals is part of the independent Master Removers Group. The Master Removers Group benefits from being owned by people who actually work in the removals industry and whose insights into it include the understanding that a company lives and dies by its customer service. All the companies within the Master Removers Group make excellent service (meeting or exceeding customer expectations) their priority.
At present, eight businesses are part of the group, employing almost 400 people, with depots that cover the entire country. As a result, costs are kept to a minimum even when customers are moving out of their immediate area. Travelling costs can sometimes be eliminated altogether.
At present, eight businesses are part of the group, employing almost 400 people, with depots that cover the entire country. As a result, costs are kept to a minimum even when customers are moving out of their immediate area. Travelling costs can sometimes be eliminated altogether.
Services
Whether you are moving in and around Bath or Somerset, Thomas Firbank Removals and secure storage will provide everything you need to get relocated. From whole house removals to small item secure storage, our clients know they can count on us to get the job done. Relocating your home or business can be a stressful task, but it needn't be.
In the modern home and business, space is at an all-time premium. Modern UK homes are getting smaller, and businesses are paying more and more for every square metre they occupy. The result of this is that many householders and businesses around Bath and Somerset are finding they just simply don't have the space to put the things away safely and tidily as they would wish.
We can rarely issue a price over the phone, but we will arrange at your convenience, for one of our surveyors to come and visit your property and we will then be able to provide you with a quotation. Yes we provide a full packing service or we can provide the materials necessary for our clients to pack themselves.
When you move home, it is standard practice to pay your removal company in advance. You would obviously be concerned therefore that if your chosen remover suffered financial failure before your moving date, you would have lost any payment made and so for that reason, BAR members provide an Advanced Payment Guarantee to their customers.
Reviews (16)
Ross Watkins
Nov 27, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
We couldn't fault the service we received from Thomas Firbank Removals. On moving day, Mark, Jason and the rest of the team were patient, friendly, polite and very efficient. They took all the stress out of moving day itself. Thoroughly recommend!
We couldn't fault the service we received from Thomas Firbank Removals. On moving day, Mark, Jason and the rest of the team were patient, friendly, polite and very efficient. They took all the stress out of moving day itself. Thoroughly recommend!
Justin Young
Nov 06, 2021
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Chris Rose
Oct 24, 2021
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Andy McGuinness
Sep 19, 2021
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John Tj
Jul 30, 2021
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Alison Haultain
May 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All of the team at Thomas Firbank were excellent: the initial phone contact, the survey, and the removal team. Everyone was extremely professional, efficient and very friendly. We wouldn't hesitate to recommend them. Thank you guys.
Services: Packing/unpacking, In-county removals, Oversized item removals
All of the team at Thomas Firbank were excellent: the initial phone contact, the survey, and the removal team. Everyone was extremely professional, efficient and very friendly. We wouldn't hesitate to recommend them. Thank you guys.
Services: Packing/unpacking, In-county removals, Oversized item removals
Simon Eliot
May 28, 2021
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We have used Thomas Firbank before and so the firm was our first choice. We were quite right. Their surveyor was efficient and helpful, arrangements were made speedily, and the crew turned up on time. The crew were exceptionally good: we explained how the various boxes should be labelled and they followed our instructions to the letter. They were polite, careful and remarkably quick, both in loading and unloading. Firbank is an impressive firm and I wouldn't hesitate to recommend it to anyone.
Fabrizia Costa
Aug 20, 2020
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John Jenkins
Jul 24, 2020
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Kay Brown
Jan 07, 2020
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I moved a week before Xmas a little stressed but the guys I had made the move run very smoothly. nothing was too much trouble and I have to thank them both for persevering with my corner sofa, didn't think they where going to get it in but the guys never gave up. They where always polite and well rumoured, Thankyou Thomas Firbank.
Jon Hackett
Nov 05, 2019
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We had the best experience with these lovely chaps! Nothing was too much trouble. They were extremely well humoured and tolerant of our chaotic house! Seriously.... we had a lot of s*** to pack! And they did it with smiles and patience. Couldn’t have asked for more. From initial contact to Tom popping by to quote and then the prompt arrival and major move - it was faultless and seamless. Thoroughly recommend this company and would definitely use them again - although if they see our number they might not pick up the phone!!! 🤪
Chris Dury
Oct 14, 2019
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Couldn't rate the team high enough - what could have been a stressful few days turned out to be anything but, The team were courteous and efficient and nothing seemed too much trouble. Big shout out to Jordan to keeping us entertained! Thanks also to Tom and Henrietta for their work behind the scenes.
Lorna Sellick
May 18, 2019
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We have just completed a 3 day pack and move with Thomas Firbank and their partner company Johnson’s. Everything from the initial quote to the final move was excellent. The team on the days were efficient, friendly, engaged and helpful. They listened to what we needed and were happy to accommodate special requests. It actually all made what could have been a stressful few days much more fun than we expected. Highly recommended.
Stuart Saye
Jun 02, 2017
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Paul Kentish
Apr 20, 2016
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Jake Hardy
Jan 07, 2016
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