Castleford Management was set up in 1990 as an independent property management company, specialising in the management and maintenance of blocks of flats in the Dorset and Hampshire area. Castleford's offices were based in the centre of Poole. When the owner of Castleford Management retired in 2012, the company was purchased by Qdime Limited, a successful property management business whose headquarters are based in Buckinghamshire.
When purchasing Castleford Management, Qdime Limited wanted to retain the strength of Castleford being a local property management company, but also saw opportunities to improve some of the support services by providing them centrally, in a way that would also provide value for money to customers.
When purchasing Castleford Management, Qdime Limited wanted to retain the strength of Castleford being a local property management company, but also saw opportunities to improve some of the support services by providing them centrally, in a way that would also provide value for money to customers.
Services
Castleford offer a tailored property management service. Each site has a dedicated Property Manager who is supported by a Property Administrator, both of whom are supported by the rest of the team at Castleford. Our Property Managers regularly visit each site with the intention of dealing proactively with any issues that arise.
The Qdime Group was born in 2010. During that year Qdime Limited, a property investment company, acquired two businesses to begin the dream of creating a one-stop 'residential property' focused group. The two businesses they acquired that year were Hazelvine Limited, a firm of residential managing agents, operating across the south of England and into Wales, and R S Cameron Legal Services Limited, a specialist debt recovery company.
We provide professional property management services to a diverse client base whose needs can be very different. Developers, owner-occupiers, buy to let investors and Resident Management Company directors can have very different agendas. Some want to be involved in every decision and some don't have the time so are happy to leave everything to us.
We realise that each block is different and we specialise in providing a service to suit the needs of residents and the type of block. Leaseholders at some blocks want to be heavily involved in all decisions, while others wish to have no involvement unless something major crops up. Each site has a dedicated Property Manager who is supported by a Property Administrator, both of whom are supported by the rest of the team at Castleford.
The service we offer RMC's is very similar to the service we offer to leaseholders, except that the relationship between residents is more prescribed, and includes additional services related to Company Law and Directorships. In this situation, we act as agent to the RMC, who is itself responsible for the delivery of the management service, and our reporting is to the Directors of that company.
Reviews (9)
Kory Konya
Dec 31, 2021
Report
A few days ago we have found out that the lock on our flats door has been change with no warning therefore we couldn't use the old key to get in, we had not been given a new key for the new lock. It should be there job to give us a new key we have been told by out neighbours that we have to go to castlerford management office to get the new key. We pay for this house we should at least have the right to be warned about changes.
Howard Kay
Nov 30, 2021
Report
Jay Hooper
Nov 03, 2021
Report
An un-openable window lock was changed outside my flat door with no warning so I asked them about it. After months of no response, emailing, phoning, sending photos then more delayed response, i was told that they had asked the maintenance man (not officially the m-man but seems to think he owns the block) and "nothing had changed"......as if i am imagining it. The whole fitting changed. Only ever send us negative correspondence and anything payment related. Not helpful at all.
Roy Vassie
Sep 25, 2021
Report
Ryan Gregg
Sep 14, 2021
Report
If you want to hold onto your sanity - and money - steer clear of this 'Management ' agency. We have been reporting issue after issue - Mainly to do with water under the building due to a very slow response to water sitting around the property. I have lost count of the number of Property Agents we've had - A new person every months seems to 'look after' our issues. Such a high turn over of staff. We're looking at taking legal action against Castleford - Our property is falling apart due to their negligence. It has come to the stage where I have given up waiting for them to arrange for workers to
Thania Gina
Jun 29, 2021
Report
Onur Aydogdu
May 30, 2021
Report
Tim Hoyle
Jan 05, 2021
Report
Shambolic company to deal with. High staff turnover, constant changing of "Property Managers". Complaints fall on death ears, almost impossible to get any action on issues. Have even started sending post to my address without stamps to try and get residents to pay for postage, which, is itemised and paid for in the budget for the maintenance fee
Matt Meade
Aug 11, 2020
Report
Poor service for leaseholders and directors of management company. They purposefully leave renewals to the last minute so they can pressure you into agreeing their inflated prices.
The property manager is based miles away, has never visited the property, is quite condescending and dismissive of both the concerns of leaseholders and directors.
They have not solved / managed one issue since they have been our management agents. They dont get comparative quotes, they bill you for work they haven't completed (such as fire alarm testing) and when you ask them for proof, such as invoices for the company
The property manager is based miles away, has never visited the property, is quite condescending and dismissive of both the concerns of leaseholders and directors.
They have not solved / managed one issue since they have been our management agents. They dont get comparative quotes, they bill you for work they haven't completed (such as fire alarm testing) and when you ask them for proof, such as invoices for the company
