Lovingly run by Antonio who has been with us for eighteen years, the care for your pets are our first priority. Our grooming service is recommended by all local vets. From a show cut to the pet trim we take pride in our dogs many whom we have looked after for many years. We only use top class shampoos and NO drying cabinets, our pets are with a member of staff at all times.
Grooming is by appointment. We do have a cancellation list. Primrose Hill Pets own branded dog and cat food. Made from the finest raw materials for all stages of a pet's development. Grain free minimum of 50% either, Salmon, Lamb, Pork, or Turkey, with sweet potato, asparagus, carrots and added natural supplements.
Grooming is by appointment. We do have a cancellation list. Primrose Hill Pets own branded dog and cat food. Made from the finest raw materials for all stages of a pet's development. Grain free minimum of 50% either, Salmon, Lamb, Pork, or Turkey, with sweet potato, asparagus, carrots and added natural supplements.
Reviews (10)
Emma Campbell-Jones
Jan 16, 2022
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I’ve been a customer of Primrose Hill Pets for over a decade. Since they’ve recently been taken over by Pet Pavilion, they’ve drastically cut down on the range of food options for cats. An entire wall dedicated to dogs though. My cat isn’t an especially fussy eater and used to enjoy the full range of kibble options - and actually ate the “light” options with gusto and without batting a furry eyelid. Now they seem to only stock Catagen, which I’ve bought three bags of now, all different, all of which my cat won’t eat. It’s not only a frustrating waste of money to me, but when I’ve
Maire Weaver
Dec 01, 2021
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I have been going to Primrose Pets for 15 years. It has recently taken over by Pet Pavilion. I took my cairn terrier for grooming today. It was a disaster! My dog is traumatised by the experience. She has never been like this before following a grooming session. The cut was nothing as I asked for, she is a terrier not a lap dog. I specifically told them I didn’t want a contrived looking cut, and that is what I got. They then charged me £97.00 for the experience. If you love your dog avoid them at all costs..
Puggy Smalls
Nov 30, 2021
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K. Murkat
Nov 30, 2021
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Really friendly staff and the trim looked great. However, our dog was extremely anxious for hours following and he hadn’t been with other groomers in the past. He wouldn’t touch his treats when we tried to settle him which was extremely unusual behaviour and was quite nervous for 24 hours. His eyes were also so irritated leaving that he couldn’t make it a full block without pawing at them.
Maddy Crispin
Nov 14, 2021
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Charlie Osman
Nov 08, 2021
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I have three dogs, two of them very nervous rescues. The groomer here looked after them as if they were her own. The dogs were all relaxed and looked brand new when I collected them!
We even got to do some Christmas shopping in the new and improved store and I stocked up on some of their favourite treats!
I’ll be back! Thank you for being fabulous!
We even got to do some Christmas shopping in the new and improved store and I stocked up on some of their favourite treats!
I’ll be back! Thank you for being fabulous!
Azem Shamolli
Sep 26, 2021
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Visited this place to buy some essentials for a puppy. Had the pleasure of being assisted by Duncan who was extremely helpful considering I’m a new dog owner. He advised me on what I needed now and what I should consider to buy later on. Did not try to push me to buy more than I needed. Customer for life. Highly recommend. Thanks again, Duncan.
James Chiswell
Jul 15, 2021
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Nice people and a traditional approach but completely unreliable when it comes to running their grooming service. One is required to book 6-8 weeks in advance and three times in the last 6 months my appointment has been arbitrarily cancelled 3-5 days prior with no alternatives offered. Although the cuts in the past have been good they are now so unreliable I would not use them again.
Ela Manolou
Apr 09, 2021
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I have been a regular customer of theirs for at least 10 years and whilst Antonio worked there I was very satisfied, but unfortunately he left. They have 2 relatively new Groomers, Dror and Connor and they are both useless. My dog after nearly 2 hours, should have been no more than an hour, came out looking like a skeleton, even after my housekeeper who took my dog in and I on the phone gave them strict instructions as to what we wanted, not rocket science, they obviously have no artistic flair like Antonio, and just shaved her completely, which is not what I wanted at all. My dog was in a terrible
Darren Cliff
Jan 04, 2015
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