Grosvenor Properties

Positive: Professionalism
At Prime Retail we recently used Grosvenor Properties services for property management purposes. Grosvenor Properties are reliable, extremely trustworthy and we always received excellent service. We highly recommend their services.

Positive: Professionalism, Quality, Responsiveness, Value
We have rented from Grosvenor for the last 5years. They are friendly, yet professional. Nothing is ever too much trouble. We feel that over this time they have become friends. We can't recommend them highly enough - the best experience we've ever had in renting!

Positive: Professionalism
Excellent service , really friendly people and double quick response.

I have just read the review re Dovedale Avenue and felt I must let people know about my experience with Dovedale Avenue Eastham. As a new landlord I have had an excellent experience with both Karen and Gayle at Grosvenor Properties. They have both gone the extra mile to support through the process of letting my house. They sourced an excellent tenant within 1 week of me initially contacting them.
I have received an outstanding service and can highly recommend the company.

Enquired about a house that had recently came on to Rightmove to for a friend to rent. The house was on Dovedale Road, Eastham and we were pretty happy from the images and video to proceed with an application. A deposit and required rent was ready if accepted but sadly the business was unresponsive and lacked the curtesy to explain if it had been agreed already.
As a landlord of properties in Wirral myself, I would like to think that any agent involved would take all enquiries seriously and chase them up. Certainly not a great experience.

I have used Grovesnor Properties for many years to manage my property letting needs. On all occasions they have been polite,courteous and professional. Even in these challenging times I have been extremely impressed with the manner they have kept me informed
I would have no hesitation in recommending them and consider them to be one of the best agents around

After reading the last review I thought I should comment.
I also spoke with lots of estate agents before marketing my house and non of them said I should avoid Grosvenor.
I had a great experience with Debi and Grosvenor, my home sold very quickly (first viewing!) with no hassle at all.
I regularly buy and sell properties and will be using Debi again.

I have had a terrible experience with Debi & Grosvenor over the past few years.
Our family purchased a property from her a few years back and intended to resell with her. Despite several other estate agents on the Wirral telling me to avoid them like the plague I went ahead and used them.
During the sales process with them I felt there was something I wasn't being told and, to be honest, didn't trust a word Debi was saying to us. In the end, Debi had showed our buyer a house 2 doors down and claimed she hadn't - all the while avoiding any phone calls made to her and responding only in text.

Have been a customer of Grosvenor for several years. They handle the letting and all associated vetting and legal documentation for my property company.They are highly competent and very knowledgable with regards to the ever changing legislation. All staff are very friendly and it is a pleasure to do business with them. Their fees are very competitive and excellent value for money. In my opinion they are the best in the area.

I have just recently sold a property with Grosvenor Properties. Debi has been so hands on, replying to text/emails 24/7, nothing has been too much trouble, she even contacted me whilst she was on holiday. She has made our move stress free. I would highly recommend Grosvenor Properties.