Giant Bicycles
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Giant Bicycles
Each of us has our own challenges, goals and reasons to ride. At Giant, our purpose is to help you unleash your full potential no matter the chosen path. We do this with our products, our people and the stories we share. Come feel what it's like to be limitless. Come ride with us. Giant is the world's leading brand of high-quality bicycles and cycling gear.

Part of the Giant Group, which was founded in 1972, the brand combines craftsmanship, technology and innovative design. Giant has long been one of cycling's main catalysts for change. We introduced lighter, stronger aluminum frames at a time when the industry standard was steel. We were first to make carbon fiber bikes widely available to the world.
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Giant is the leading producer of high performance products to improve your riding experience. You can find the following core technologies and features on our bicycles and gear. Giant's High Performance Grade raw carbon material is used to produce this custom frame material in our own composite factory with a high stiffness-to-weight ratio.
Tensio is the new design language for Giant bikes. It's a concept that represents a fresh path forward for the products we create. Born from a sense of freedom and motion, Tensio is more than just colors and shapes-it's a visual technology. The name Tensio encompasses industrial and graphic design.
As the world of off-road racing continues to evolve and expand with new race formats and events, so too does the Giant Factory Off-Road Team. This year the team includes 14 riders competing in a variety of disciplines including downhill, enduro, XC, gravel and E-MTB racing. For more on the Giant Factory Off-Road Team, you can follow them on Facebook and Instagram.
Colombian rider Leonardo Pez Lon represents Giant in the world of marathon mountain bike racing, and he does it in style wearing the world champion's rainbow striped jersey. Known to most as Leo Pez, the 38-year-old has won the elite men's race at the UCI MTB Marathon World Championships the past two years.
The Black Foxes is an international collective of unapologetically Black cyclists-a group brought together by a love of the outdoors and a mission to welcome more Black people into outdoor spaces. It's a mission we can all get behind.

Together, The Black Foxes and its partners are taking the necessary steps to create a cycling industry where Blackness is normalized, leadership is reflective of the multicultural world we live in, and pathways exist for Black people to connect and experience the joy cycling has to offer.
Reviews (7)
Arin Davidian
Arin Davidian
Apr 29, 2021
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Worst customer service. I would think a company as big as Giant would at least have a couple of people to take calls even if they are working from home. I can’t even get anyone to email me back so I can resolve my issue.
I have a carbon mountain bike frame with a crack on the top tube. I took it to my local bike shop. They contacted Giant about the damage. Giant responded back stating that the damage wasn’t a warrantee issue and that I would not get a new frame.
This is weird because I bought this very expensive bike because Giant has a life time warrantee. What good is a warrantee is when
Darin Spicer
Darin Spicer
Apr 16, 2021
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Purchased a 2020 Giant XTC JR 26 from Danville Bikes. derailleur hanger broke and 90 days later, 2 bike shops and local rep can't get a response from Giant Bicycles. They didn't publish the part number for this product, there are no parts available resulting in a brand new product that can't be used. Contacted them on email, no response, social media, no response. Even the local bike shop stated they just aren't responding these days. Covid really isn't an excuse as it's been almost a year to adapt to supply chain and remote workforces. Shocked their brand equity is so poor for 2021. Note, we are
Javier Isassi
Javier Isassi
Oct 12, 2020
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Giant Bicycles posted a bicycle on their website giant-bicycles.com, let me purchase it. Later that day the retailer email me to inform me that the bicycle in question was not available and that he was going to ask giant for a cancellation. Then I stop hearing from the retailer and giant. So now they have my money and there is no telephone number for their site: giant-bicycles.com. Buyers beware.
Michael Nickola
Michael Nickola
Sep 23, 2020
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Beware , they do not stand by their warranties, you cannot call. They have an F rating with the BBB!!! No concept of customer service! Beware!
Rick Bowers
Rick Bowers
Jan 31, 2019
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This is corporate office. No retail unless a special demo event is happening. The staff is very helpful and answered all my questions about ebike demo venues. Thanks again to Patrick.
Concerned Shopper
Concerned Shopper
Jan 13, 2018
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Best bike brand ever best group of workers ever. Best biking experience ever. These guys know there stuff and the products actually work!!
Jack Bernard
Jack Bernard
Oct 24, 2017
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Super cool place. Not only is this their corporate office, but they also sell bicycles from Giant and Liv. They also have a big conference room.