When an infestation of pharaoh ants was discovered in one of our properties, we reacted fast to stop it spreading. Every flat was tested and baited within 36 hours. Advice letters were hand-delivered the same day. And our local handyman was trained to know what to do if they ever came back again. When riots broke out across England in the summer of 2011, some of our residents in Brindley Place, Birmingham, were naturally worried.
We doubled the security the day they started and installed police panic alarms. Our first experience of Hatton Park was going to an AGM when the property management services were run by another agent. Sixty unhappy residents turned up to complain. Two years later, after we'd taken over, we went back to another AGM.
We doubled the security the day they started and installed police panic alarms. Our first experience of Hatton Park was going to an AGM when the property management services were run by another agent. Sixty unhappy residents turned up to complain. Two years later, after we'd taken over, we went back to another AGM.
Services
Managing a large range of properties we understand that the services required can be as equally varied. Our unique approach allows us to meet any demand for services from every day cleaning and gardening to water treatment plants and 24 hour security teams. Our business is centred on the ethos of using staff with unique skill sets.
You might think that choosing one of the larger property management companies is the safe thing to do. But is that really true? We've lost count of the number of times we've been involved in large "rescue operations" and asked to take over when disgruntled landlords or residents are simply not getting the service they're paying for.
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