A member of our staff will contact you 24 hours prior to your appointment to explain the current guidelines to you. At Nicola Taaffe at West Grove, you can be assured - we are committed to excellence when it comes to the quality of treatment and care we provide. Our predominantly female team continuously strive to provide the level of courtesy and comfort for patients that we would expect for ourselves, in a relaxed and comfortable environment.
Your welfare is always at the core of the practice; the highest standard of professionalism and care is aimed for at all times. At Nicola Taaffe at West Grove, we understand how fear affects patients. Our team help sufferers of dental phobia every step of the way; making time for you to talk about any concerns or apprehensions you may have and ensuring any treatment you receive with us is carried out at your own pace.
Your welfare is always at the core of the practice; the highest standard of professionalism and care is aimed for at all times. At Nicola Taaffe at West Grove, we understand how fear affects patients. Our team help sufferers of dental phobia every step of the way; making time for you to talk about any concerns or apprehensions you may have and ensuring any treatment you receive with us is carried out at your own pace.
Services
After Nicola achieved her Bachelor of Dental Surgery in 1988 from Cardiff University, Nicola moved from her hometown of Bridgend to Cardiff to work in various locations including Morriston, Aberdare, Mountain Ash and Tonypandy. In 1995, Nicola took over City Road Dental, situated on City Road. Relocating to 2 West Grove in 2007, since moving to the larger premises, the practice has continued to grow.
We are friendly, caring, professional and efficient - but don't just take out word for it. Below are a handful of testimonials from patients who have received treatment with us. You can find more reviews by visiting our Facebook page. We have no editorial control over these reviews, so you can be assured they are 100% genuine.
Restoring confidence in your smile with precision dentistry delivered by a highly skilled, professional team of registered dental care practitioners equipped to carry out a comprehensive range of treatments and services. Some people avoid dental appointments until they are experiencing pain. By visiting the dentist regularly, problems you cannot see yourself can be found and dealt with quickly.
Jane graduated from Cardiff Dental School in 1985. She dedicates herself to raising awareness about the importance of good oral hygiene and aims to educate all patients on how good oral hygiene and good general health go hand in hand. Jane often offers demonstrations during her appointments so patients are able to achieve high standards of oral hygiene after they have left the surgery.
Cath joined the practice as a Dental Nurse in 2002, becoming Practice Manager in 2006. With over 30 years of experience, she's extremely well versed in all matters of dentistry and always on hand to offer advice to patients from her vast knowledge of treatments and procedures. Cath's approachable nature has enabled her to build a rapport with many patients over the years.
Reviews (11)
Matt T.
Dec 27, 2021
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Deirdre Rock
Dec 16, 2021
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This is the best dental practice in Wales. The whole team are so friendly and put you at ease as soon as you go in. I am a very nervous patient and have always been reassured and understood on every visit. Jayne the hygienist is superb, her magic gel in lieu of a needle is fantastic. I highly recommend anyone to use this practice
Maria Gallagher
Dec 15, 2021
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Nicola and all of her staff are fantastic. The reception team are helpful, kind and cheerful, meaning nervous patients are instantly put at ease on entering the practice. Nicola completed my dental examination professionally and quickly, reassuring me and coming up with a clear plan for improving my dental health. Emily the hygienist did a fantastic job, easing the nerves and actually making the visit enjoyable. Roxy was brilliant with my fillings, letting me know what was happening at every step, and completing the procedure totally painlessly. I won't hesitate to come back, and highly recommend
Njf Services Ltd
Dec 08, 2021
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I was not a regular patient and Nicola took my appointment and I was seen within 24 hrs of my initial call.My appointment was for 1.20 and I was seen two minutes after arrival. It transpired I required an extraction which was executed very quickly and painlessly. The whole process took less than 20 minutes and I would have no reservations in recommending this dental practise.
Al Lewis
Nov 26, 2021
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I've been attending this dental surgery for 25yrs and the service is outstanding, friendly staff, very professional and caring.
I have a fear of dental work, and Nicola and the team work with me to ensure I feel safe, calm and relaxed.
I would highly recommend this service if you are looking for a dentist that actually care about their customers.
I have a fear of dental work, and Nicola and the team work with me to ensure I feel safe, calm and relaxed.
I would highly recommend this service if you are looking for a dentist that actually care about their customers.
Cheryl Hodges
Nov 17, 2021
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Nicola is the best dentist I have ever visited. She is calm, friendly, positive and always puts me at my ease.
Jamie provided me with excellent advice, was very gentle, patient and friendly. He did a great job on my teeth!
The staff at West Grove are all so friendly and welcoming but also very efficient. This is a five star establishment -
I would highly recommend.
Jamie provided me with excellent advice, was very gentle, patient and friendly. He did a great job on my teeth!
The staff at West Grove are all so friendly and welcoming but also very efficient. This is a five star establishment -
I would highly recommend.
Angela Watkins
Nov 01, 2021
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A loyal patient since 2000, I wouldn't even consider going anywhere else. Amazing team under the wonderful leadership of Nicola Taaffe.
They are continually seeking to evolve and improve, whilst always keeping the friendly and personal approach to care.
I am very grateful to all the team for their expert care of my and my husband's oral health for 21 years so far...
They are continually seeking to evolve and improve, whilst always keeping the friendly and personal approach to care.
I am very grateful to all the team for their expert care of my and my husband's oral health for 21 years so far...
Elizabeth Porter
Oct 23, 2021
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I am always delighted with the service and expertise at this dental practice. Jane the hygienist has given me excellent advice and treatment over the years, with the result that my teeth and gums are now much healthier than they used to be. Jane and her assistants are always gentle, positive and very efficient. Similarly my six monthly appointments with Nicola the dentist have provided me with reassurance and, from time to time, effective treatment. I am always confident that procedures are only carried out when necessary, and that I am being given the best possible care. I can't praise this practice
Samantha Crock
Oct 07, 2021
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Very professional receptionists. Always happy to help with a smile.
Nicola Taaffe helped me with some breathing and relaxation techniques before my treatment started and informed me of what she was doing each step of my procedure - as I have a fear.
Nicola is also sensitive, honest and seems to have great communication with her team of dental nurse's.
Two lovely fresh and relaxing waiting rooms - which instantly made me feel more relaxed. Loving the fish tank.
Nicola Taaffe helped me with some breathing and relaxation techniques before my treatment started and informed me of what she was doing each step of my procedure - as I have a fear.
Nicola is also sensitive, honest and seems to have great communication with her team of dental nurse's.
Two lovely fresh and relaxing waiting rooms - which instantly made me feel more relaxed. Loving the fish tank.
Coral W.
Sep 22, 2010
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I finally submitted to the pain of a raging abcess and went to see a dentist almost 15 years ago. The dentist was local and plucked from the Yellow Pages. The one condition had to be they were prepared to put me to sleep to have any treatment including check-ups.
What a lucky break I have been going faithfully to see Nicola for the last 15 years and have never missed an appointment. The surgery staff are very helpful and there is an air of calm everywhere.
When I finally had my abcess done Nicola said I would drift off and wouldn't remember a thing. As I was going under I was worried
What a lucky break I have been going faithfully to see Nicola for the last 15 years and have never missed an appointment. The surgery staff are very helpful and there is an air of calm everywhere.
When I finally had my abcess done Nicola said I would drift off and wouldn't remember a thing. As I was going under I was worried
Banana C.
Sep 14, 2010
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'We don't bite... honest!' says their tagline. No, but I might. I hate going to the dentist. Except for the nice one, when I was 14, who let me have multicoloured bits on my braces. He was cool. Anyway. Nicola Taafe's place offers three kinds of teeth-related help:
1. Preventative Dentistry: 'Regular visits to the dentist are imperative for keeping your mouth in tip-top condition. Don't let your teeth down.' Easy, tiger.
2. Cosmetic Dentistry: They offer a wide range of cosmetic dentistry, including bridges, crowns, veneers, inlays and teeth whitening.
3.
1. Preventative Dentistry: 'Regular visits to the dentist are imperative for keeping your mouth in tip-top condition. Don't let your teeth down.' Easy, tiger.
2. Cosmetic Dentistry: They offer a wide range of cosmetic dentistry, including bridges, crowns, veneers, inlays and teeth whitening.
3.
