Here at Personalised Jewellery, we understand what makes the perfect piece of jewellery, that is why we have created this unique range. Each piece is designed to not only be beautiful, but, to create a lasting memory. From memories treasured in our range of family album lockets, to the ultimate piece for the modern woman with our charming sweetie bracelets.
Whatever you choose we want it to make you feel special, unique, and gorgeous; so if its a necklace, dog tag, bracelet, or one of our silver gifts, you know that it has been made with the care and attention that you deserve.
Whatever you choose we want it to make you feel special, unique, and gorgeous; so if its a necklace, dog tag, bracelet, or one of our silver gifts, you know that it has been made with the care and attention that you deserve.
Reviews (10)
Gary Hume
May 23, 2021
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I wished I had read these reviews before placing an order from this company. A company of any standing does not have this many bad reviews. I ordered a personalised bookmark from here, it is so small its not fit for purpose and cannot be used as such. It's also poor quality. When I complained James was extremely rude and not interested. He actually left me a voicemail threatening me with legal action if I posted a poor review. He also accused me of hiding behind emails???? No actually it's because I want a paper trail from you. As I've no intention of just walking away. Especially after your attempt
Mark Curran
Mar 30, 2021
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Absolute joke of a company and Con Artists.... STAY AWAY.
Ordered an item for delivery to discover that the money was taken twice from my account by personalised jewellery Ltd. which was confirmed by my bank. When I emailed the company to sort the issue they were rude, unhelpful and basically told me I wasnt getting it back while claiming to be the victim in this situation. I have now discovered that they have recalled the item from the courier and have not returned either payment to me.
James is rude, arrogant and refuses to accept responsibility for the company errors. They have no morals and
Ordered an item for delivery to discover that the money was taken twice from my account by personalised jewellery Ltd. which was confirmed by my bank. When I emailed the company to sort the issue they were rude, unhelpful and basically told me I wasnt getting it back while claiming to be the victim in this situation. I have now discovered that they have recalled the item from the courier and have not returned either payment to me.
James is rude, arrogant and refuses to accept responsibility for the company errors. They have no morals and
Arturo
Jan 02, 2021
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The website stated that engraving in many languages was offered, which was great. I submitted my text on the website, never received confirmation email. I fortunately took a screen capture of order number. The product arrived and was missing half of the text on one side. Contacting the company was not helpful and did not accept responsibility for the fault. I had to seek another engraver to at least do some correction (see photos).
Lisa Foster
Sep 04, 2020
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Angelika Weber
Oct 24, 2019
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After reading all unpleasant reviews, I have paid extra for the next day delivery, to avoid disappointment. I have been surprised by the amazing communication right from the beginning, through the fast and on time delivery, and finally by the very nice quality of product. I have received more than I have expected for this amount of money! Definitely will use this company again, definitely would recommend this website!
Rob Laverick
Dec 07, 2018
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I bought a locket for my wife's birthday and the item arrived 10 days late. upon opening the box I was very disappointed with the quality and the engraving was terrible, it was like something from a Christmas cracker and considering I paid £90 for the item I expected better quality.
I had an ingraving on the locket and it looked like it was printed on and I don't even think it was genuine 9ct gold as it should of been
The company reply was rude and will not offer a refund,, I have returned the item and contacted trading standards as the company will not give me a refund. Look elsewhere people
I had an ingraving on the locket and it looked like it was printed on and I don't even think it was genuine 9ct gold as it should of been
The company reply was rude and will not offer a refund,, I have returned the item and contacted trading standards as the company will not give me a refund. Look elsewhere people
Wez Richardson
Nov 27, 2018
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Order didn't turn up in time for my anniversary luckily I planned for this eventuality but it isn't good enough when the email response just blames royal mail. If you know royal mail will be slow correct your delivery times instead of fooling people. On a positive note the item is nice and its what I expected. Maybe just advertise a 10 day delivery to cover disappointment.
Positives are: nice product
Good price
Negatives are: late
The chains where knotted
Poor email manner
Positives are: nice product
Good price
Negatives are: late
The chains where knotted
Poor email manner
Barbara Staite
Oct 01, 2018
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I bought this locket to put in a photo of my husband who has recently passed away. I was amazed how sparkly it is, I am so pleased with it. It was delivered in a few days and I couldn't be more pleased. I don't understand the negative reviews, this locket is so lovely and the engraving is beautiful.
Irish Eyes
Aug 01, 2017
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Worst company I have ever had to deal with. Ended up continually passing emails with the so called director (James) who although fully aware of the mistake made on the engraved medical band ordered continued to claim his innocence!
Look into this company who operate in premises above a hairdresser and next to a kebab shop. (says it all) I suppose its easy to be wise after you have been taken to the cleaners !!!!!!!!!!!!
Look into this company who operate in premises above a hairdresser and next to a kebab shop. (says it all) I suppose its easy to be wise after you have been taken to the cleaners !!!!!!!!!!!!
Alex Robinson
May 21, 2017
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