North Road West Med Ctr
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We are a city-centre family practice providing a full range of general practice and family medical services including acute and chronic healthcare, disease screening and prevention, family planning, antenatal care, baby clinic, vaccination, travel, wart and smoking cessation clinics, minor surgery and more.

We are one of the key city providers of medical education in association with Plymouth University Peninsula Medical School and South West Deanery, providing training to medical undergraduate students, paramedics, physician associates, nurses and post-graduate doctors and frequently have these training clinicians on attachments at the practice and we appreciate your co-operation in assisting us in training tomorrow's doctors.
Services
North Road West Medical Centre welcomes new patients. Adults registering should normally visit the medical centre personally to sign the registration form - please remember to register all the members of your household. If you are taking regular medication, you should make an appointment for a health check within a month of registering with North Road West Medical Centre.
Reviews (8)
Jelena Adamik
Jelena Adamik
Sep 05, 2021
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The worst surgery in Plymouth. Suggested to the patient with Covid-19 positive take a taxi or walk to surgery and back home. Don't care for spreading the virus. Surgery manager blamed their policy for failing provide the ambulance or other transport for patient with Covid-19.
Leesa Marshall
Leesa Marshall
Jul 31, 2021
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Disgusting attitude from the receptionist they have no respect and gratitude they never have any care for patients in the surgery they don't wear face mask at all they talk to you like rubbish they should be replaced by genuine caring people who have sensitivity
Hayley London
Hayley London
Jul 29, 2021
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I can’t comment as a patient but they’ve always been good when I call on behalf of my Nan for advice etc.
James Walker
James Walker
Jul 06, 2021
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The receptionist is lovely! Online/phone E consult .it doesn't work.The Time wasted hanging on the phone you want to hang yourself with the cord if you have to listen to Mozart one more minute.unless you go to hospital its impossible these days to speak to a doctor face to face.i can't rate my review very well.The odd occasion when I have seen Doctor Andrew pottor.he does listen.he is polite.he never over prescribes.he quite a good Doctor it's hard to build a relationship up with your doctor as I mentioned you just can't get a appointment these days.The system is broken.unless it goes back to the
Daryl Smith-Wightman
Daryl Smith-Wightman
Feb 27, 2021
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Every time I come to this surgery they are always extremely late. I’m currently sat here after getting a last second appoint for half 10 (which was booked at 09:40) and yet I still haven’t been seen and half an hour has already passed. I have been a member at this surgery for nearly 4 years and I don’t think they have ever been on time and I have also never been with the same Doctor.
On this occasion the receptionist was polite enough but normally they’re very rude and abrupt.
The doctors however are always really polite, friendly and genuinely seem like the want to help.
Michelle Wetton
Michelle Wetton
Feb 25, 2021
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Great doctors... Absolutly hurrendas reception staff! They are extremely rude on the phone and when you arrive at the surgery too.
I cannot believe they get away with speaking to people the way that they do!
William Gay
William Gay
Feb 23, 2021
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Having been a patient for 40 years, all the doctors & staff during this period have been helpful, polite & friendly. Going back to the 1980s a patient picked up the computer in reception & threw it at the staff, this is the reason the counter partition has been in place. They have a great deal to put up with, so don't be to quick to make bad criticisms. I'M ONLY SAYING!
Least Of The Least
Least Of The Least
Jul 07, 2020
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Update :
I finally had a session with a doctor the was holistic and not only focused on one symptom but the cause behind all my issues. There are some good Doctors here!
I haven't seen a doctor since March 2020, they are such an endangered species, mean while the only way I found out I had pneumonia was to go 111 or 999. Try elsewhere there are caring doctors out there, but these guys being based in City centre, deal with addicts every day and have become very jaded and judgemental.