Chemist Direct

The order was delivered quickly, and communication with the seller was good. The product was as described, and competitively priced. Recommended seller.

Wish I’d read these reviews before placing my order. I’ve just found out my main item was cancelled by the pharmacist (obviously knows more than a doctor!) so now I’m waiting on a £2 cream that I’ve paid £5 to have delivered. If I do receive it, I’ll be sending it straight back!!!!

I placed an expensive order, which I had to chase up after 10 days as it had not been dispatched. Turns out it was out of stock - I was very disappointed that no effort had been made to communicate this to me.
Since then, I keep getting spammed with marketing email from them, despite trying to unsubscribe.

I have been using Chemist Direct occasionally for a few years and have found them reliable. Parcels arrive on time. Prices are fair and stock levels are generally good. When I have needed to call customer service, they have been responsive and helpful.

The website works well and the additional questions gave me a sense of security. Price was reasonable and delivery was prompt The item exactly as I had expected. What's not to like?

The goods were as expected at a reasonable price. Next day delivery was a waste of money as the parcel did not arrive for 3 days. No Amazon!

Really satisfied with the overall service received. Had to call customer service who were really helpful; love the call back model you have which actually works! Also, the order was received in good time, well packaged; good value for money. I would use again.

Still waiting for item ordered on 5th August They have not contacted me since I enquired to see where it is a week ago now. No offer of refund made. When I paid the very expensive delivery charge it said 5 to 9 days, its been almost 3 weeks now. They should follow up when customers tell them they haven't received their order, customer service is EVERYTHING in business

I ordered for my son, and he is really really pleased with the service. Just to know that he can get toiletries, medicines and advice all from one place. It was quick and efficient.

Cowboy organisation. Paid for next day delivery and it never arrived and there was no reason provided and no email sent so I had to chase up twice. Waiting for a refund that takes 48 hours for some reason but quick enough to take my money in the first place!

It has been more than 5 months now that I kindly asked you to let me know when I will received a refund for an order that was cancelled by you. I would really appreciate if you get back to me as soon as possible.

I was lucky enough to win a Eucerin Vitamin C Booster, the product arrived very quickly & I’ve noticed my skin is looking more radiant since I’ve been using it, great customer service & highly recommended, thank you.

Brillant products and quick delivery , perfect gift for my daughter, thank you Chemist Direct 😊

They didn´t send me some items and they charged me for the delivery that I shouldn´t pay. 20 days later I am still waiting for the refund.
Second time that I buy, second time that I have problems.

STOP using HERMES to deliver parcels. Charging huge amounts for a poor delivery service. Treat customers as though they don't need the medical supplies they are ordering. A shameful disgusting company I will never use again.

This is a Birmingham based NHS chemist who offer their services via the Internet. They have many special offers which can reduce the cost of goods to less than purchasing them via a prescription. Hay fever medication is a good example. The generic makes of Zirtek are around 90p for 30, generic Pititon about £1 for 30. My Doctor will give me 2 packets on 1 prescription so I either pay £1.80 via Chemist Direct on £7+ on prescription. No brainer really! Service is fairly quick 3 or 4 days and items come in discrete packaging. They also dispense prescriptions.