Great customer service and expert staff should be a given when it comes to your IT Support Provider. They certainly are here at Innovec and we are proud of that, but we know that all of our competitors make the same promises. With that in mind, we like to highlight two things which we believe set us apart from other providers.
Our Approach: We don't complicate things. Managing your IT is about removing the hassle from your day-to-day by keeping your business efficient, keeping it secure from cyber threats and fixing things quickly if they break. Our Customers: Don't take our word for it, read case studies and references from projects and customers who we continue to support every day.
Our Approach: We don't complicate things. Managing your IT is about removing the hassle from your day-to-day by keeping your business efficient, keeping it secure from cyber threats and fixing things quickly if they break. Our Customers: Don't take our word for it, read case studies and references from projects and customers who we continue to support every day.
Services
When it comes to IT support, many providers make the same promises, that's why we prefer to let you hear what our customers have to say. Whether you are looking to switch provider, need assistance with specific projects or require reliable, ongoing, local IT support, we have a story just like yours below:.
Each issue is logged with a unique case reference, assigned to a specific engineer and tracked through to resolution. Instead of waiting to hear from you, we also proactively monitor and manage your IT to improve performance, prevent threats and make sure your systems work. Weekly checks carried out personally by one of our team to check your critical backups, disaster recovery and scheduled updates.
INNOVEC IT SERVICES We manage your IT by removing the day-to-day hassle of IT, safeguard your critical data from cyber threats, update and back-up your systems so no information is lost, and provide specialist advice and service - whenever you need it. With offices in Ayrshire and Glasgow, we support businesses throughout Scotland in all industries, from start-ups to 300+ employees.
TELECOMMUNICATIONS MADE EASY Thanks for calling! How can we help you? From award-winning VoIP, and Cloud Phones, to Business Mobile Plans, Broadband Lines, and Microsoft 365 for Video Conferencing, Innovec keep your team connected, securely via the cloud, allowing your business to make, receive and transfer calls quickly, and easily, from any device.
Rather than postponing our Office 365 migration, Innovec carried this out remotely, taking time to ensure each user had the right setup, could connect properly, and knew how to use the software. Microsoft 365 (formerly Office 365) looks, feels and works like everything you know and trust in Microsoft Office.
Reviews (7)
Allan Mckechan
Sep 04, 2021
Report
Stephanie Christian
Aug 27, 2021
Report
Stephen Murray
Nov 28, 2020
Report
The relationship with Innovec actually started with us doing work for them. When it came to upgrading our own IT set-up and migrating our Microsoft 365 I tagged in the guys at Innovec and they have been brilliant with whatever we have needed.
They are flexible but attentive, friendly but professional and to be honest they just keep things working and let us get on with what we need to without any hassle.
They are flexible but attentive, friendly but professional and to be honest they just keep things working and let us get on with what we need to without any hassle.
John Wilson
Dec 20, 2018
Report
Suzanne Slavin
Aug 28, 2018
Report
Grace McD
Oct 19, 2017
Report
C. W.
Aug 30, 2017
Report
DO NOT GO NEAR INNOVEC
Word to the wise. Do not go near this company. I gave them one star in the review and quite frankly that's being generous. I run a relatively small business which is located on a number of different sites around the south west of Scotland. When we changed our paper based system to a digital system we paid what was a large sum of money for Innovec to provide us with IT support. As you would expect there were some teething problems with the new system which was installed by Innovec engineers. The system they implemented did not work properly as we couldn't see files on different
Word to the wise. Do not go near this company. I gave them one star in the review and quite frankly that's being generous. I run a relatively small business which is located on a number of different sites around the south west of Scotland. When we changed our paper based system to a digital system we paid what was a large sum of money for Innovec to provide us with IT support. As you would expect there were some teething problems with the new system which was installed by Innovec engineers. The system they implemented did not work properly as we couldn't see files on different
