For almost 20 years, we have provided outsourced, remote IT support services to ambitious small and medium sized businesses in the West Midlands. A local, friendly and growing IT company. We are focused on not only fixing today's IT problems in the fastest possible time, but also achieving small businesses long-term business goals.
This is delivered by our knowledgable and friendly customer service team, through a pro-active, partnership approach. Our managed IT service framework enables you to focus on your own business, while we look after your IT. Let's make the most of your existing technology and keep your business secure.
This is delivered by our knowledgable and friendly customer service team, through a pro-active, partnership approach. Our managed IT service framework enables you to focus on your own business, while we look after your IT. Let's make the most of your existing technology and keep your business secure.
Services
Most small businesses don't have the time or expertise to make the most of the available technology. Superfast provides a complete team of specialists so that you can harness the full power of IT. Since James Cash founded the company in 2002, Superfast IT has tackled thousands of IT challenges for our clients.
When you subscribe to Superfast IT support, you will also benefit from our core Cybersecurity pack. We are your virtual IT department - you can tap into our vast technical knowledge and additional IT services. Upgrade your cybersecurity with our Enhanced Security Package, designed specifically for SMEs and highly recommended to all businesses.
You have looked around our website, social channels, read our glowing Google reviews. You like what you see and want to explore whether Superfast IT is the right IT company for your business. Firstly, we are really pleased that we made an impression! And this is where we uncover the real reason why your IT is failing.
Our head office is located in Norton, Stourbridge, half a mile from Stourbridge Town Centre and close to Mary Steven's Park. Our office is adjacent to a mini roundabout/junction between South Road (B4186), Worcester Street (B4186) and Norton Road (A451). Our car park spaces are the orange highlighted section and *.
Most small businesses don't have the time or expertise to make the most of the available technology. Superfast IT provides a team of specialists so you can harness the full power of IT. HQ on Kings Norton Business Centre and a number of offices spread across the West Midlands including Digbeth, Marston Green and Selly Oak.
Reviews (11)
Dave Perry
Jan 10, 2022
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Curtis Chen
Dec 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I've been supported by Superfast IT for the past 3/4 years. Very professional, helpful and responsive time after time. Adam, Toby, Alex , Mark, Stefan and anyone I've ever dealt with have always been superb. If you are looking for top notch IT support then look no further than Superfast IT.
I've been supported by Superfast IT for the past 3/4 years. Very professional, helpful and responsive time after time. Adam, Toby, Alex , Mark, Stefan and anyone I've ever dealt with have always been superb. If you are looking for top notch IT support then look no further than Superfast IT.
Brian Cook
Jul 19, 2021
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Ian Perks
Jul 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The culture of Superfast IT is why Alloy Heat Treatment have worked with them for many years. They are very responsive to any issue you have; it is taken care of in a professional manner. Once you pick you the phone or email Superfast IT you know your problem will be fixed.
The culture of Superfast IT is why Alloy Heat Treatment have worked with them for many years. They are very responsive to any issue you have; it is taken care of in a professional manner. Once you pick you the phone or email Superfast IT you know your problem will be fixed.
Adrianne Elliott
Jun 26, 2021
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I needed help quickly and reliable support. Superfast were quick to respond to my call. Very friendly, reassuring, professional, knowledgeable talking me through the process without making me feel stupid / inadequate. I would recommend them to anyone. for peace of mind these are your guys.
Adrianne - Birmingham
Adrianne - Birmingham
Sophie Poole
Jun 19, 2021
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Lynn Lynnie Farrant
Apr 16, 2021
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Our Company have used Superfast right from the get go of the business at a time when ( I believe ) it was a small business with the name James Cash. They have been super quick, or should I say Superfast, when dealing with issues on my Laptop at home, working at home during these unprecedented times. At work they are able to remote on to my Computer there and invariably are able to sort any issues there. They have the patience of saints when dealing with me! All in all an excellent IT company to use.
James Michael Ellwood
Dec 06, 2020
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Positive: Professionalism
Wilkes Tranter & Co Limited the accountancy practice I work for have used Superfast in all the 13 years I have been there. We have overcome many IT issues with the help and support of the team and they always go above and beyond to sort any issues or updates with our system. Great team
Wilkes Tranter & Co Limited the accountancy practice I work for have used Superfast in all the 13 years I have been there. We have overcome many IT issues with the help and support of the team and they always go above and beyond to sort any issues or updates with our system. Great team
Mark Burgess
Nov 23, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
We have used Superfast IT since 2004, and I recommend them highly. Their expertise has enabled us to streamline our IT set-up and keep all of our users and data secure. Their response times are fantastic, and they are a pleasure to deal with.
We have used Superfast IT since 2004, and I recommend them highly. Their expertise has enabled us to streamline our IT set-up and keep all of our users and data secure. Their response times are fantastic, and they are a pleasure to deal with.
Alison Morgan-Kimberley
Aug 15, 2020
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Superfast IT are our IT saviours. Any issues I have encountered with my PC, laptop etc, a quick call to them and one of the team are always quick to respond and resolve. When I had to start working from home at the start of Covid-19 lockdown, I had so many tech issues and I was calling them at least 2 to 3 times a day requiring assistance, but they just called back sorted it and had a natter. They are such a friendly team and I cannot recommend them enough.
Justin Edwards
Oct 07, 2017
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