Ngeneration
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Our unique cross industry knowledge of the UK retail and hospitality markets enables us to deliver highly successful IT projects with our dedicated team of engineers, project managers and trainers. Our nCare IT support model provides a 365 day support desk and our own nationwide field engineers looking after all your outlet IT needs.

We help you in reducing operating costs, improving quality of service and help you deliver the full benefits of your IT investment. It takes less than two minutes to show a 'clear difference' - watch our short film to get a clear understanding of what makes nGeneration the obvious choice for all your hospitality and retail IT requirements.
Services
If you need specialist advice, the sourcing of solutions, project management installations, training, help desk or field maintenance then nGeneration are unique in using an entirely directly employed team to provide exceptional projects and service.

Founded in 2001, and located in Dudley, West Midlands, nGeneration have invested in their infrastructure and resources to provide the full range of facilities to source, stage, implement train and maintain each of the IT systems within each of your outlets.Whatever sector of the hospitality or retail industry, and whatever your IT challenge, trust our extensive industry knowledge to ensure your IT solutions deliver to your business without worry.
As an organisation nGeneration has been behind many of the UK's most successful hospitality and retail IT deployments. Our trainers have backgrounds in hospitality and retail and are carefully selected full-time employees. They're renowned throughout the industry for introducing systems that will ensure maximum effectiveness from your training and IT investment.
Our trainers are from hospitality or retail backgrounds and able to relate directly to the delegates on a business level. We invest time with our customers to understand their business processes and business language and tailor training content accordingly. This is the key to achieving maximum effectiveness from your training and IT investment.
We have a team of consultants who have extensive industry experience and are able to supplement our customers' knowledge at key times. What makes our consultants unique is not just their experience, but the team's unique cross-industry experience in consulting which ensures your IT decisions are made based on sound knowledge and advice.
Project Management is fundamental to planning, monitoring and controlling all aspects of a project. It motivates everyone to achieve project objectives on time and to match specified costs, quality and performance. Our Project Managers have been behind many of the UK's most successful IT projects.
Reviews (6)
Antony Bennell
Antony Bennell
Nov 19, 2021
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What a lovely new building, incredibly organised and clean. Shame I missed the robo!
Matt Russell
Matt Russell
Oct 19, 2021
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Positive: Professionalism, Responsiveness
Exceptionally professional and always strive to provide the best service.
Phil Davey
Phil Davey
Jun 20, 2021
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Big rivals for my company. Have to say that new premises were really good. Just delivered some things for them, and everything went well. So thank you to the staff. 👍
Crusayda Uk
Crusayda Uk
May 26, 2021
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I began working for nGeneration in December 2019 as a field service engineer. I worked hard for them, and when I had serious medical issues in my family, nGeneration gave me all the support and time off that I required. I would still be there working but after already being furloughed once the company was forced to downsize the workforce and it was a case of last in first out, and I was made redundant. First rate company.
Gemma Phipps
Gemma Phipps
Apr 23, 2021
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I started with nGeneration in July 2017 as a project administrator quickly progressing to customer coordinator in just over a year, in January 2021 I decided to progress with my career elsewhere and was back within 3 months which speaks volumes for the type of company nGeneration is, we are fully supported with our development and the company really puts its people first and values our opinion so much so our directors have an open door policy should we ever need anything, my colleagues are supportive and knowledgeable and there really is a family feel about the business. nGeneration is a great
Craig Egan
Craig Egan
Nov 08, 2020
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I can't thank my new employer enough for the help and support that they have given me during a distressing time with my elderly mothers deteriorating health.
I would recommend NGENERATION to anyone looking to join a leading company in the field of outsourced business I.T. management.