New Street Motorcycles

It was last year we had an appalling experience with this mechanic, but they have managed to have Google remove my review (that tells you a lot about Google reviews), so I am reposting to warn others about New Street Motorcycles. We took our motorbike here in drivable condition for a quote for a repair but Robin Ticehurst tried to trick us into paying him more than the bike was worth for the repair. I said 'no thank you', he then refused to return the bike unless I paid him £1000 for his 'diagnostic'. He then tried to claim the bike as his property via the DVLA. I had to go through the courts

Lovely people, very genuine and that is not easy to find in this day and age. Fantastic service.

My son had his old 600 Bandit's front brakes rebuilt as one caliper had seized up.
The bike was collected as he was isolating and was ready the very next day. When I collected I was given a complete run down by the owner (I think?) I didn't ask who he was as there was a bit of a queue and despite this he took the time to explain all that was wrong and what he had done to rectify it. Very impressed, thank you ;)

Am very happy with work I've had done over the last 12 years.no problems at all.very professional and polite. Very knowledgeable and easy to talk to.only does what needs doing and has never done work I haven't agreed to. Last work to be carried out was a replacement engine for my zzr1400. The last owner blew the clutch and covered it up by turning the quick shifter to nearly 100% .clutch was held together by the casing. Was only noticed when Rob took for a test ride before servicing it because I mentioned it doesn't seem perfect. Will never go anywhere else.Great business and great employees.

Brilliant husband and wife team who run a professional and friendly motorcycle workshop,
Mot and servicing is swiftly delt with, extremely knowledgeable owner who is clearly interested in you the owner, Nice!!
Can't recommend enough, go there!!!!

Positive: Professionalism, Punctuality, Quality, Value
Absolutely great customer service, amazing work and a really friendly attitude from everyone who works there. Highly recommended to everyone and anyone who needs some work done on their bike. 11/10

Positive: Professionalism, Quality, Value
Really nice bloke from NSM helped me diagnose my suspension problem. Free of charge. thank you very much. Will definitely use those guys if I have bigger problems with the bike that I can't sort myself.
Service: Steering/Suspension

Positive: Professionalism, Punctuality, Quality, Value
Fantastic place. Have had them fit new tyres on my CBR, investigate an electrical fault and also carry out a regular annual service. Each time the service has been flawless, prices fair and bike feels fantastic. Lovely people as well :-)
Services: Battery, Oil change, Tyres, Brake service & repair

I visited here a couple of months ago to have a screw pulled out of my tyre and a repair. I received a very warm welcome from everyone there. Im only riding a 125 at the moment but hopefully I'll be getting my full license in August. Ill be looking here when the time comes to see if there's anything tasty in stock. It means a lot to know that they are obsessive about what they do and I was impressed by how safety conscious they are. All in all, I would definitely recommend.

Lovely people lovely prices and omg there little white jack Russell I love ❤️ will defo b coming back and buying more goodies

Rob is a life saviour. On various occasions he’s helped me out massively on my moped. I was a bit apprehensive at first as a female and all the BIG bikes in there I almost felt silly bringing my 125 piaggio in. Between punctures, MOTs and services at can not ask for a better bike mechanic in Horsham!

Just had my bike MOT done. New chain and sprockets. Also sorted out my brakes. If you have a problem with your bike just ask the staff are so helpful. I will always use New Street Motorcycles. Also five stars.

Great service. Took my bike in a while back with some odd electrical issues. They quickly traced the problem back to a hairline crack in the ECU case which had allowed water in, and sourced a replacement. Kept me informed, and offered me choices to keep the repair cost down. Much appreciated.

Rob helped me solve a problem and was incredibly helpful, friendly and knowledgeable. 5*

Excellent service yesterday from Jay when Sid went to have his new boots fitted. 👍👌👏👏

My husband used New Street Motorcycles’ services for his Kawasaki ZX6R and he was well impressed. Great customer service and a really good value for money. Highly recommended.

Rare personal service in these days of corporate sales sheds. Enthusiastic, honest and professional approach without fail over the last 10 years.

Great people to deal with, honest and straightforward. I sold them some of my old leathers etc, they were fair on price and transferred the money immediately, if or should I say when I get back on a bike these guys will be my first call.