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If you're planning to travel outside of the UK we can provide the test kits you need in handy travel packages for green and amber list countries. Support and information approved by Well pharmacists on a range of topics to help you live a healthier lifestyle. We've teamed up with former England football captain Terry Butcher, to launch Comfort Zones across all our 760 community pharmacies across the UK.

With over 760 stores, we are the third largest pharmacy chain in the UK. We make sure you get your NHS prescriptions quickly and easily. Whether you come and collect your prescription from us, have it delivered to your door, or just want some health advice, you can be confident that our expert pharmacists are looking after you, every step of the way.
Services
As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Bestway National Chemists Limited is registered in England and Wales, trading as Well and Well Pharmacy. Our company registration number is 09225457 and our registered office is Merchants Warehouse, Castle Street, Castlefield, Manchester, M3 4LZ.
When your GP sends the prescription back to us, we'll let you know and ask you to pay. If you don't pay for your prescriptions, you can upload a photo showing evidence that you don't pay - for example, a photo of your NHS pre-payment certificate. As soon as your payment has been processed, we'll send your prescription to you via Royal Mail.
Sign up with your local pharmacy team and we'll text you when your medication is ready to collect. Everything else stays the same, so all you need to do is order your medicines as normal - if we already order your medication for you, we'll carry on doing this - and come in to collect your medication when you get a text from us saying it's ready.
Pick up your prescription whenever it suits you, with our 24/7 prescription collection service. Only available in selected pharmacies. We know our customers lead busy lives and that collecting prescriptions during working hours isn't always convenient. To help, we've launched a 24/7 prescription pick-up service at selected pharmacies.
Having a nominated pharmacy allows your GP to send you prescriptions directly to that store, so your medicines are ready and waiting for you to collect them. In some cases, having a nominated pharmacy allows the pharmacy to request repeat prescriptions from the GP on your behalf.

If you sign up to any of our prescription services, such as 24/7 prescription pick-up, we'll get in touch with your GP to let them know that Well is your nominated pharmacy.We have to do this in order to offer you the service. This content was written and edited by Well. Our health information is evidence based, up-to-date and reviewed by health professionals.
Reviews (9)
Martin K.
Martin K.
Jul 29, 2021
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Very bad job. The manager upstairs is a total amateur, not suitable for cleaning streets. Go elsewhere to work, very high demands and the lowest wages.
Bex Drage
Bex Drage
Apr 12, 2021
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I currently go to well pharmacy, lowfield Lane balderton newark Notts I take medication that ensures I can still move & look after my 3 children after being diagnosed with my spinal condition 9yrs ago, it's my lifeline, I can't fault them it's always there when I arrive, lovely staff & new head pharmacist Rob I think his name, top guy brilliant service thank you to all
Dawn Hamnett
Dawn Hamnett
Dec 11, 2020
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Absolute garbage service with prescriptions shame it wont let you continue without selecting at least one star. CON
Sarah Chapman
Sarah Chapman
Oct 22, 2020
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That shiny black thing ringing on the desk is a telephone you might want to try answering it occasionally
Daniel Ayres
Daniel Ayres
Oct 09, 2020
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My first two prescription with them and not received one item of them yet.
Its been over a month now and they dont reply to emails..
Kate Mccaw
Kate Mccaw
Aug 13, 2020
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Very poor service. Waited over 7 days for meds and still not arrived. According to app its not even beed despenced.
Jason Troy
Jason Troy
Jan 22, 2020
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I'm very disgusted,mortified, permanently from my experience at this horrendous appalling establishment. The treatment of there workers is absolutely shocking never in my life have I seen such an unprofessional conduct. When working at this establishment you will be treated like a mindless robot they don't even learn your name instead refer to you as a letter.
Anna
Anna
Sep 16, 2019
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This company does not deserve even one star. Please be warned that if you take medicines regularly to keep you alive this is not the place for you. They are so blasé in their dealing with you and certainly do not make the process of getting your medications any easier as they claim. There are much better companies that will give you a much more reliable service, pick one that delivers in their own vans and not via Royal Mail.
Joe Oak
Joe Oak
Jul 21, 2019
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An absolute scam. As a pharmacist I had to deal with this online pharmacy. A patient came to my pharmacy in Lytham (FY post-code) expecting her prescription for insulin to be ready. As we couldn't find her prescription we tracked it to Well Pharmacy online in stoke-on-trent. The patient accidently signed up to this pharmacy when browsing on their website. I must say that it was the most difficult thing to find a phone number to this place! No direct phone (how do patients get advice from pharmacist??!), and only after ringing Well head office I was directed to this online pharmacy. How is this