Well to begin with we are the only agent in Chelmsford which exclusively focuses on lettings. We have been established since 1996 & are owned by three partners. This enables us to tailor make our packages so our clients can have as much or as little involvement in their rental properties. We like to think of ourselves as a boutique approach that builds strong & lasting relationships with both our tenants & landlords.
Our dedicated team takes care of everything from finding a tenant to full management. We also have experience in owning properties ourselves & so understand what it's like being on your side of the fence! From start to finish we handle all aspects of renting any property ourselves. No outsourcing. No call centres.
Our dedicated team takes care of everything from finding a tenant to full management. We also have experience in owning properties ourselves & so understand what it's like being on your side of the fence! From start to finish we handle all aspects of renting any property ourselves. No outsourcing. No call centres.
Services
In 2007 I became a landlord of Property STOP's when I bought my first rental. In 2013 I then bought a third of the company and have never looked back! When I meet new landlords I explain that I sat on their side of the fence before jumping over to mine. It is for this reason we tailor make all our landlord packages to accommodate whatever part of the process our clients do or don't want to get involved with.
Property STOP is one of Chelmsford's fastest growing letting agencies jointly owned and run by three company directors. Whilst we are a young and dynamic team, we have over twenty five years' experience in estate agency around Chelmsford. Our philosophy for running a successful business in a competitive market place is very simple.
Firstly, we offer an unbiased view of what we think your property will achieve. Our thoughts are entirely based on current availability of similar properties and what prices properties have achieved over the last six months. This information, combined with your own thoughts, is used to create a marketing plan.
Unlike the majority of our competitors, Property STOP focuses exclusively on property rental & management. Given this expertise, we have a number of partnerships with other estate agents who use Property STOP to manage their clients once they have found a tenant. Property STOP will cover the entire process from the moment we introduce a tenant to your property.
Regardless of the service level you opt for, Property STOP will ensure your tenants are referenced to ensure they are suitably matched to your property. The extensive reference checks will check the tenant's credit worthiness, employment status, rent affordability and if applicable take up references from their current agent or landlord.
Reviews (10)
Andrew Nixon
Nov 20, 2021
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Open, honest, helpful, and great communication.
Rented with property stop in Chelmsford for three years.
They were very helpful in helping me find the right place and in ensuring that move and move out were as easy as possible.
I had a handful of the usual minor issues with the flat over the years and property stop we're always responsive and quick to resolve, even out of hours (including bank holidays).
Special thanks to Mark August for all his help.
Happy to recommend to family and friends.
Rented with property stop in Chelmsford for three years.
They were very helpful in helping me find the right place and in ensuring that move and move out were as easy as possible.
I had a handful of the usual minor issues with the flat over the years and property stop we're always responsive and quick to resolve, even out of hours (including bank holidays).
Special thanks to Mark August for all his help.
Happy to recommend to family and friends.
Hassan Nassar
Oct 21, 2021
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The communication was great to be honest. The only major issue I had with the tenancy agreement was that the landlord was a company that was dissolved 6 years ago and the payments go to the company account. When I asked Property Stop to change this, they declined my request as they believe that whether the company is dissolved or not is “irrelevant” since I pay the manager directly!
Mr. Alowosile
Oct 14, 2021
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Avoid this estate agent as they can turn to be fraudulent in their doings. In addition, Paul can be very rude (he called me ‘di*****d’) when dealing with customers.
I have been asked to pay for an inhabitable property; after asking few valid questions Mr Paul has decided to become arrogant, rude and insulting.
The stressful and time wasting approach adopted by this company is second to none.
I have been asked to pay for an inhabitable property; after asking few valid questions Mr Paul has decided to become arrogant, rude and insulting.
The stressful and time wasting approach adopted by this company is second to none.
Bethany March
Oct 02, 2021
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Most incompetent lettings agent I have ever had to deal with.
Awkward with viewing times, a lot of people work between 9am - 6pm, they are not willing to do viewings after 5:45pm. Won’t do viewings on Saturdays.
Took time off work so I could get the final viewing, told I would be contacted in the morning about it and if no one had taken it I can view it at 5:45pm, no one contacted me so I rang. Found out the girl I was in contact with failed to remember that Thursdays were her day off. Then get told I can only view it at 5pm.. That would require me to take 2 hours off work to get there for
Awkward with viewing times, a lot of people work between 9am - 6pm, they are not willing to do viewings after 5:45pm. Won’t do viewings on Saturdays.
Took time off work so I could get the final viewing, told I would be contacted in the morning about it and if no one had taken it I can view it at 5:45pm, no one contacted me so I rang. Found out the girl I was in contact with failed to remember that Thursdays were her day off. Then get told I can only view it at 5pm.. That would require me to take 2 hours off work to get there for
Ze Yu Lam
Sep 02, 2021
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Very poor service. Had to call them more than twice a day to book a viewing. Not replying to most of the email that I sent.
I was asked to turn up to Property Stop to hand in my ID which I did but in the end there is no updates regarding the property that I viewed. Again had to phone in a lot of time to get the updates from them.
Really poor service. Would not recommend renting any property using Property Stop. Waste of time.
I was asked to turn up to Property Stop to hand in my ID which I did but in the end there is no updates regarding the property that I viewed. Again had to phone in a lot of time to get the updates from them.
Really poor service. Would not recommend renting any property using Property Stop. Waste of time.
Charles F. McMahon
Jun 20, 2021
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Dishonest staff (or perhaps incompetent) - in blatant breach of the Tenant Fees Act 2019 - reported to trading standards - taking them to court shortly :)
[Update] 30-06-21 --- I filed a small claim which is an easy process --- property stop settled my claim fully shortly after service (£450 'holding deposit' plus £50 court fee), although they tried to 'flex' the strength of their case, this was in my view a complete bluff. Indeed, if they were so confident, why would they have settled promptly, in full and plus costs?! It is a shame that I am unable to post victory at court papers --- I advise
[Update] 30-06-21 --- I filed a small claim which is an easy process --- property stop settled my claim fully shortly after service (£450 'holding deposit' plus £50 court fee), although they tried to 'flex' the strength of their case, this was in my view a complete bluff. Indeed, if they were so confident, why would they have settled promptly, in full and plus costs?! It is a shame that I am unable to post victory at court papers --- I advise
Katy Jackson Vocal Coach
Jun 15, 2021
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Communication issues and misleading.
Upon ending my 9 year tenancy with Property stop i was not contacted to be informed of the end of tenancy procedure. I had to email property stop to ask for the relevant information on how the landlord expected the property to be left.
The email response from property stop was as follows "You need to ensure the property is returned clean and tidy. Its not essential to use the services of a professional cleaning company but if you plan to undertake the work yourself it would need to be done to a good standard. Whilst the owners are having work conducted after
Upon ending my 9 year tenancy with Property stop i was not contacted to be informed of the end of tenancy procedure. I had to email property stop to ask for the relevant information on how the landlord expected the property to be left.
The email response from property stop was as follows "You need to ensure the property is returned clean and tidy. Its not essential to use the services of a professional cleaning company but if you plan to undertake the work yourself it would need to be done to a good standard. Whilst the owners are having work conducted after
Rachel Clarke
Jan 30, 2021
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We switched to Property Stop to act as our Management Company for the small block of flats I live in over 3 years ago and they have been brilliant. Mark and the team have provided a first class service and I can’t fault them. They are trustworthy, reliable and act fast if anything needs to be done and are always on hand. I would highly recommend anyone looking for a new management company to switch to these guys. It’s the best thing we did as a small block of flats and we have not been disappointed. A big thanks to Mark and the team for everything so far. Happy customers who will continue to
T. Frost
Oct 07, 2020
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Property Stop are a fantastic company for both landlords and tenants. They are very transparent. No hidden cost or nasty surprises!
I have rented out properties for many years. Property Stop are the best company I have used! They do exactly what they say they will do when you sign up.. great communication,any maintenance issues for both tenant and landlord are sorted promptly and you are updated at all times. The team are Always so friendly and helpful nothing is a problem. Highly recommend!
Thank you, great team!
I have rented out properties for many years. Property Stop are the best company I have used! They do exactly what they say they will do when you sign up.. great communication,any maintenance issues for both tenant and landlord are sorted promptly and you are updated at all times. The team are Always so friendly and helpful nothing is a problem. Highly recommend!
Thank you, great team!
Emese Szeles
May 07, 2020
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I rented out my first apartment through Property STOP and I couldn't be more happier with the service they provided me through the process and keep providing. They are always very helpful through the phone and by e-mail as well, also very quick to answer. I've been in touch with Charlotte and Esme, both ladies very professional and helpful all the time.
When I went to pick up the keys, I didn't have to wait, I only spent there a few minutes, I felt safe in their office, everybody kept their distance and worked smoothly together. I even got a welcome box, full of treats which was very sweet I think
When I went to pick up the keys, I didn't have to wait, I only spent there a few minutes, I felt safe in their office, everybody kept their distance and worked smoothly together. I even got a welcome box, full of treats which was very sweet I think
