Ozone Health & Fitness

Positive: Communication, Professionalism, Quality
My favourite place to exercise and relax.. hopefully they can open soon !

Having booked a day pass in advance, we were turned away because the two person booking was under one booking name. No effort whatsoever was made by the staff to accommodate for this booking change, resulting in us having to leave the facility. Complete waste of money.

I've been a long time member but had to stop due to intense studies and after many months I've now rejoined. I understand there's new management.
When I joined 2 out of the 3 treadmills were out of order and coming near the end of my first month they are still out of order. The chilled water machine outside the gym was also out of order but was subsequently fixed. After 4 days absence I returned to find the pool and jacuzzi out of use and I assume it was for maybe all or part of that 4 days I wasn't there. The pool remained out of use 2 further days that I attended although currently I don't know

Nice and relaxing place to visit. Not too busy during the week. Half term might be more busy!

I spoke to the receptionist before I arrived to get details. When I arrived I was then told a totally different price and that I had to download an app or go online to pay! I had come pretty far as they said it was £3.50 for the pool. (Not £9)
The receptionists was was not at all accommodating. Saying I had to fill in a safety for which they only have online. It’s was all very annoying. When I was leaving the same receptionist wouldn’t give a man more than 1 small towel. He said “it’s the new policy”
Awful especially for the cost.

The gym and swimming pool are decent for the membership fee. However, I find is so frustrating that they organise swimming lessons in the pool. The pool is pretty tiny as it is and people not partaking in a lesson are effectively crammed into one half. It’s a bit ridiculous given than people pay memebership to use the facilities and can’t do so properly because of private lessons. They don’t seem to advertise when these lessons are running so it’s luck of the draw!

A really nice health club. Reception was efficient and explained the facilities. It would be nice to have a chill out area that is warm with recliners etc but apart from that all perfect!

When I start I thought it was ok but the gym equipment is getting so old and some of them they don't work properly. The swimming pool and changing area is very dirty. I used to like the place not anymore

Love this place.
Tiny, but very relaxing.
I use the spa side generally, and the facilities are very pleasant, the saunas both smell very nice, the temperatures appropriate as well.
Lighting very pleasant, and giving special feel.