Carlisle Taxi Hire
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Carlisle Taxi Hire
Based at Carlisle Train Station, the team at Carlisle Taxi Hire have been helping people to get around Carlisle and Cumbria for over 40 years. At Carlisle Taxi Hire, we understand how difficult it can be to find your way around a new city, or that sometimes you just want to quickly and efficiently get to your destination.

Our team of experienced taxi drivers will ensure you get to wherever you need to go with plenty of time. As part of our excellent customer service, we pride ourselves on our extensive local knowledge, helping you to discover the long, rich history of Carlisle and Cumbria as we drive you to your destination.
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Our Carlisle taxi drivers are unrivalled for their in-depth knowledge and great experience in driving around Carlisle and Cumbria, and our professional approach to reaching your destination. At Carlisle Taxi Hire, we believe investing in our taxi drivers will ensure you receive the best experience possible when you ride in one of our vehicles.
The historic city of Carlisle lies just 9 miles from Scotland, and is steeped in a rich and colourful history, waiting to be explored. Wherever you go in Carlisle, you'll be walking in the footsteps of Brigantian tribes, Roman soldiers, early missionaries, medieval traders, Cromwellian troops, Jacobite rebels and countless generations of ordinary people who've made this border city great.
Whilst every effort will be made to keep to these times, Carlisle Taxi Hire cannot be held responsible for any unavoidable delays and any subsequent loss to passengers. Part of the service will be flexible to pick passengers up at predetermined points to join the server, however the drop of points are those that are as stated in the timetable.
Reviews (7)
Ailsa Gibson
Ailsa Gibson
Oct 21, 2021
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So unimpressed. I booked a taxi via the app last night, to pick me up at 9:25am as I start work at 9:45 and it is a 10 minute drive to work. The taxi didn't turn up until 9:42.
When I rang to complain I was advised not to use the app as it is easier to phone. I questioned why they have the app if they cannot provide the same service. Very rude on the phone and unapologetic. I was told they had me booked for 9:45 which is utter rubbish as I have the screenshot for 9:25 booking, beyond unimpressed that they tried to make out it was my fault when it was a clear fault of the company. Absolutely will
Unsub Scribe
Unsub Scribe
Feb 02, 2021
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Critical: Punctuality
Order taxi book 1 hour in advance and they arriavied half an hour later took the futherest away route and still had the checck to charge full price wont be useing them ever again disgusting service and poor driveing
Gossamer Sanchez
Gossamer Sanchez
Nov 30, 2020
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DID NOT PITCH UP - HIGHLY UNRELIABLE - AVOiD THIS COMPANY AVOID
I made an appointment with an hour notice - they simply did not turn up thus I missed my train and ended up having to drive long distance.
Mark Robinson
Mark Robinson
Oct 18, 2020
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Positive: Professionalism, Punctuality
The ultra reliable guy we used to use now works for Carlisle Taxi Hire so we tried them for a very short notice job. Very simple process and the job was carried out immediately and correctly. The fare was more than reasonable as well. Would definitely use again.
Zan Cleaning Limited
Zan Cleaning Limited
Jul 04, 2019
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I am giving 1 star because there is no option for zero or negative ratings.
I've called a taxi at 5:15 AM (Thursday morning) I was told that it will arrive in a maximum of five minutes (The route which I've asked for it was a 6 minutes driving distance) . Of course it did not arrive, called them back again 10 minutes later no answer, when they have answered finally I was told that it is on his way. I have been waiting till 6 o'clock and nothing showed up. Called them back again and they were making excuses (ex. Sometimes it can take longer blah blah blah..)
They could have told me from the beginning
Bethany Murdoch
Bethany Murdoch
Jun 25, 2018
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Ordered a taxi to my address, waited 20 minutes and it never showed up. When we rang back to ask what happened they said it had been and gone because they couldn't find my address. They didn't think to call and ask for directions? Never got a call either to say it wasn't coming. Terrible service.
Dz
Dz
May 16, 2016
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I phoned the taxi company a night earlier and ordered a cab for the following morning at 7.45 AM. I had quite a few bags to carry to work. When I was talking on the phone with the operator, I specifically asked if I should expect a phone call from the driver and the operator replied that the supposed driver 'will knock on the door'. I waited until 8.10 AM, which is 25 minutes later than the 'promised time', and then I went by foot to the office. Whilst waiting for the cab, I phoned them at least 7 times in a row and there was no answer. I got to the office exhausted and sweaty. They never rang