People were supported to participate in a wide range of events and activities of their choice. Effective systems were in place to monitor and evaluate any concerns or complaints received and to ensure learning outcomes or improvements were identified from these. Staff encouraged people and their relatives to share their concerns and experiences with them.
The registered manager provided strong and effective leadership whilst encouraging staff to develop in the service. They promoted open and transparent communication in the home where staff felt able to develop their skills and improve care for people. Langdale Care Home is registered with the Care Quality Commission for 39 residents.
The registered manager provided strong and effective leadership whilst encouraging staff to develop in the service. They promoted open and transparent communication in the home where staff felt able to develop their skills and improve care for people. Langdale Care Home is registered with the Care Quality Commission for 39 residents.
Services
Rebecca is a first level Registered Nurse who trained at Queen Alexandra Hospital, Portsmouth in 1989-92. Rebecca has experience in coronary care, medicine and Accident and Emergency Nursing. She graduated with her NVQ Level 5 Registered Manager award in 2005. Rebecca is responsible for the care and welfare of our service users and the staff compliment.
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