Collins Residential
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Collins Residential
Christi has worked for twelve years in the local lettings and sales market, for both a large corporate company and an independent agent. Through her experience, she has built a fantastic reputation in the area for letting property quickly and efficiently, and maximising rental prices for landlords.

She has built excellent knowledge of what works when it comes to letting property through her experience, which has ultimately led her to opening Collins Residential, so that the team here can provide an outstanding service which cannot be beaten; particularly when it comes to managing properties. Outside work, Christi has two young daughters, so most of her spare time is spent running around after them and enjoying family time.
Services
We ensure that your renting process through Collins Residential is smooth from start to finish. Collins Residential Maintenance reporting app, which reaches our maintenance team instantly. Out of hours emergency procedures, to ensure you are never left with unresolved maintenance. Your deposit will be registered with a government approved scheme (TDS) and a certificate will be provided.
We are an experienced team of letting professionals, ready to guide our landlords through the letting process from start to finish. We are all based under one roof, and local to your property. We feel that this is highly important, and allows us to provide you with a personal service rather than you dealing with several different people in a 'call centre' environment.
Reviews (12)
Liam Taylor
Liam Taylor
Dec 18, 2021
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Nothing but issues and red-tape. I was in an unfortunate situation with an abusive ex and her two partners, ultimately ended up abusing several factors that Collins supported them with. Later, ended up returning the deposit I paid and covered for another Tennant back to him, even after I have not lived there for 7 months, its still my money. They are not personallable, they will strictly follow what they believe is the right action even with money trails. At every step, having followed legal action myself they still refuse to follow legal orders that have been made. Beware if you ever use them
Neha Jain
Neha Jain
Nov 28, 2021
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It is been more than 2 years and as a tenant I feel glad they take care of everything.
Darren Minton
Darren Minton
Oct 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Working in the industry, I have had dealings with numerous letting agencies, however none of them have come close to the outstanding service offered by Collins Residential. Local team, very knowledgeable and extremely efficient communication. Highly recommend to anybody who is looking to let or rent a property!
Maria Amerikanou
Maria Amerikanou
Sep 06, 2021
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Me and my partner rented our current flat through Collins and I couldn't recommend them more! Jodie was amazing at getting everything ready on time and being extremely responsive to our emails during the whole process but also checking how we have been getting on with the property after we moved in. We were quite frustrated before our viewing with Collins as every estate agent in Basingstoke requested that we bid higher than the price properties were advertised on, which we have never experienced while trying to rent before. Collins was the only letting agent that explained to us that they don
Hannah Bennett
Hannah Bennett
Jan 22, 2021
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The Collins Residential team are brilliant! Within 48 hours of my property being on the market, they found me a tenant! Being a new landlord and this being my first rental property, Collins were super helpful and informative of processes and procedures that I needed to do/ follow/ complete. I also get the Collins team to manage my property and they keep me up to date and in the loop with everything! I shall always be using the Collins team for any of my future rentals.
Cathie Kennedy
Cathie Kennedy
Jan 15, 2021
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Christi and her team provide an absolutely superb service. They are extremely professional, pro-active, knowledgeable and efficient. They go the extra mile to offer advice, support and help to ensure that everything goes as smoothly as possible from first contact to move in date. I can't recommend them highly enough and would definitely not use any other agent.
Eve Galloway
Eve Galloway
Dec 21, 2020
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Christi and her team have a wealth of experience and the whole process felt completely painfree & straight forward for a first time landlord.
Within 3 days of advertising and on the first day of viewings Christi found tenants for my property @ asking price. Collins Residential have gone above and beyond to swiftly arrange move in dates and agreements that best suit both parties.
Would thoroughly recommend for a professional service with a personal touch!
Isla Elley
Isla Elley
Aug 10, 2020
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Positive: Responsiveness
We have had a good experience so far with Collins, Jodie was our point of contact and she and the rest of the team were really efficient and quick with helping us rent our property and answered our questions quickly and helpfully. The viewing and handover of the keys was COVID safe as well.
Ursula Gavin
Ursula Gavin
Aug 05, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
We recently let our property through Collins Residential and found the team to be excellent. We had previously used another Basingstoke agent but found Collins to be much better. Christi is very friendly and professional and provided a great service. I would thoroughly recommend Collins Residential.
Charlie Kennedy
Charlie Kennedy
Jun 14, 2019
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I would thoroughly recommend Collins Residential. They were on the ball from my 1st contact with them following a recommendation by a friend. Christi and her team were responsive, effective and efficient. They very quickly found me tenant and dealt all the paperwork and agreements without delay ensuring our tenants could move at the earliest opportunity . A 1st class service and I wish them every success in the future. I will certainly be using them again
J. Kennedy
Mantannah Paris
Mantannah Paris
Feb 21, 2019
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Christie is very passionate and punctual. Her friendly character and wealth of knowledge makes you feel exceptionally comfortable when looking for the right property. if you're looking for a more personal approach rather than feeling like a number, then I'd highly recommend Collins Residential.
Vicky Saunders
Vicky Saunders
Dec 27, 2018
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Christi is fully qualified and also fully understanding, not only will she take care of your property but she will also find you a tenant perfectly qualified. As an agent for someone looking for a property she will listen, find you exactly what you need and support you quickly and efficiently throughout your tenancy. I rent and I couldn’t ask for a better agent. Whichever side you are on, renting out or renting, Christi is the perfect choice.