We are introducing a number of procedures to make you feel safe when you visit us; they are detailed below. Our staff will wear appropriate PPE, we also have a UVC machine to sterilise all frames and a contactless digital thermometer to check the temperature daily of staff and patents. We intend to take the best care of you, as well as give you our first class Optical Service.
Robinson & Sproson are in Hagley, near Stourbridge. It is an established independent opticians dedicated to offering you professional eye care and exceptional eye wear in friendly comfortable surroundings. Robinson & Sproson are now one of the most dynamic Optometrist Practices in the West Midlands and Worcestershire area, continually upgrading their equipment and services and able to provide both private and NHS consultations.
Robinson & Sproson are in Hagley, near Stourbridge. It is an established independent opticians dedicated to offering you professional eye care and exceptional eye wear in friendly comfortable surroundings. Robinson & Sproson are now one of the most dynamic Optometrist Practices in the West Midlands and Worcestershire area, continually upgrading their equipment and services and able to provide both private and NHS consultations.
Reviews (6)
Sarah Kendrick
Oct 30, 2021
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Tammy Bullock
Jul 03, 2021
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R. M.
Feb 23, 2021
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The service that my daughter and I received was second to none.
It is the first time (after many years of wearing glasses) that my teenage daughter has had a positive experience at an opticians.
Her autism can cause extreme anxiety which in turn affects her ability to verbally communicate when people she doesn’t know talk to her.
When I booked our appointments I felt listened to when I explained my daughter’s needs which then put me at ease even though my daughter was very anxious about her eye test.
Until today, my daughter has never had a good fitting pair of glasses due to her sensory
It is the first time (after many years of wearing glasses) that my teenage daughter has had a positive experience at an opticians.
Her autism can cause extreme anxiety which in turn affects her ability to verbally communicate when people she doesn’t know talk to her.
When I booked our appointments I felt listened to when I explained my daughter’s needs which then put me at ease even though my daughter was very anxious about her eye test.
Until today, my daughter has never had a good fitting pair of glasses due to her sensory
Coconut Jo
Nov 20, 2020
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Terrible experience with this place. It was unfortunate as I love supporting my high street.
I had a complaint regarding an eye appointment with Martine Scott. Essentially I felt rushed, she did not answer my questions, she was generally quite aggressive and accused me of 'thinking she was lying' .. all quite unprofessional really .. anyway I left feeling tearful.
When I complained I was told someone would call me to understand further my complaint. Nobody ever called me. Instead I got a rather snotty email from Nic Sproson citing 'personality clash' (despite not seeking my side of the story
I had a complaint regarding an eye appointment with Martine Scott. Essentially I felt rushed, she did not answer my questions, she was generally quite aggressive and accused me of 'thinking she was lying' .. all quite unprofessional really .. anyway I left feeling tearful.
When I complained I was told someone would call me to understand further my complaint. Nobody ever called me. Instead I got a rather snotty email from Nic Sproson citing 'personality clash' (despite not seeking my side of the story
Holte Ender Avfc
Jun 18, 2018
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Been using this place for a few years now. It's possible to get some things a little cheaper however the service, back up, thoroughness and all round quality of experience is impossible to value. I won't go anywhere else as long as Mr Robinson (Ian) is there. My prescription is quite challenging. He makes sure I get the right frames and lenses for my needs. Not those that suit the profit margin; unlike some high street franchised multiples. They have the customer/client foremost in their minds. Always a nice coffee too.
Halcyon Daze
Oct 21, 2013
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My family and I have been going to Robinson & Sproson Opticians for several years now and I cannot recommend them highly enough. I greatly value the expertise and advice of both the optometrist (Mr Sproson) and the optician (Mr Robinson) as I have a 'demanding' eye prescription. Every one of the staff there is accommodating, welcoming and patient. They are also very good with younger patients too.
You can certainly get cheaper glasses and contact lenses in High Street chain opticians but you won't get the quality and follow-up service that you'll get with Robinson & Sproson.
You can certainly get cheaper glasses and contact lenses in High Street chain opticians but you won't get the quality and follow-up service that you'll get with Robinson & Sproson.
