We offer a wide range of home, motor and commercial insurance backed by great service and the assurance of being part of Cova - one of Europe's leading mutual insurance groups. We are delighted to be rated 5 star by our brokers in the Insurance Times Broker Service Survey! Want to further develop your brand offering or talk about your current affinity arrangement?
Services
Within the UK we operate as Cova Insurance offering commercial, motor, high net worth, property and protection insurance. We also offer life and critical illness products through Cova Life and administration services are provided to many high street brands through Sterling Client Services Ltd.
Together, we're part of the French mutual insurance group Cova and as a result of its financial strength, the Cova group has attained a Standard and Poor's 'AA- Stable' rating.Cova Insurance served 1.9 million policyholders, generating over 725.7 million in premiums in 2020. We provide insurance cover for customers via insurance brokers, intermediaries and direct distribution channels.
Together, we're part of the French mutual insurance group Cova and as a result of its financial strength, the Cova group has attained a Standard and Poor's 'AA- Stable' rating.Cova Insurance served 1.9 million policyholders, generating over 725.7 million in premiums in 2020. We provide insurance cover for customers via insurance brokers, intermediaries and direct distribution channels.
The majority of our products are distributed through a nationwide network of brokers and intermediaries across the UK and through our direct brand, Provident Insurance. All distributors are authorised and regulated by the applicable body. For policy queries, or to amend/renew your cover, please contact the insurance broker, brand or intermediary who arranged your insurance in the first instance.
At Cova Insurance we listen to what brokers want and offer long term, practical solutions designed to build your business. Our commitment to security convenience and choice has helped us create strong relationships across the broker market, some stretching back 50 years. Cova Insurance Online allows you to trade small business products and breakdown cover, including our brand new e-Trade Commercial Combined policy with Cyber cover!
We have a growing range of commercial insurance products specifically designed for small to medium sized businesses, and personal products including high net worth insurance, life and protection products. These are distributed through a nationwide network of intermediaries to ensure a local and expert service.
At Cova Insurance our aim is that claims should be handled promptly and fairly, by professional and experienced staff. Our claims teams are available 24 hours a day, every day of the year, and have won numerous awards recognising our achievements in customer service, and our commitment to upholding those standards.
Reviews (9)
David Cook
Jan 02, 2022
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Positive: Professionalism
The staff I have dealt with have been extremely helpful, very polite and friendly. I dealt with Cameron yesterday and I am hoping for a call from him tomorrow with a conclusion. Georgia again very helpful and friendly. I think being friendly is very important and gives the impression of a personal service.
The staff I have dealt with have been extremely helpful, very polite and friendly. I dealt with Cameron yesterday and I am hoping for a call from him tomorrow with a conclusion. Georgia again very helpful and friendly. I think being friendly is very important and gives the impression of a personal service.
John Rudd
Dec 05, 2021
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John Manser
Nov 02, 2021
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Unfortunately my dog chewed one of my hearing aids. Not covered by Policy. Pet damage. My fault should have read the small print more thoroughly. I was honest from the start and from the emails I received was led to believe my claim would be met. 13 days have lapsed, my emails went unanswered, trying to phone was useless. Advisor always not available. Finally today 8/11/21 my Broker Utility Warehouse made contact and I found out I was not covered. No one from Covea had the decency to phone me . The so called dedicated Claims handler should have told me from the outset my claim was not valid. Here
Asma Halli
Oct 07, 2021
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Pilates Of Berkshire Of Berkshire
Mar 03, 2021
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P. Cat Bigcats
Jan 21, 2021
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James Scott
Oct 29, 2020
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Kris Chat
Sep 11, 2020
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Extremely poor customer care.
Very unresponsive, forcing the client to give up documents before making any form of agreed evaluation.
Extremely talented at dragging there heals.
Nearly 6 weeks later and still no progress.
Continually having to chase them up.
Half the time they can't answer any questions and some of the colleagues are very abrupt.
STAY WELL CLEAR
Very unresponsive, forcing the client to give up documents before making any form of agreed evaluation.
Extremely talented at dragging there heals.
Nearly 6 weeks later and still no progress.
Continually having to chase them up.
Half the time they can't answer any questions and some of the colleagues are very abrupt.
STAY WELL CLEAR
Emma King
Jun 19, 2020
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