Piney Estate Agency

Positive: Responsiveness
Staff are very helpful. The best Estate Agency we have dealt with.

Positive: Professionalism, Quality, Responsiveness
Byron was especially helpful anytime we had an issue in the house (which was very rare) and was able to give me a great reference for moving into a new apartment! Highly recommend this estate agent for students!!

Find a nice rental in a few minutes.
🌟Helpful, friendly, and professional staff.
🌟Excellent service.
🌟Responsive: I was able to view a property and talk to the landlord immediately. The property suits me well.
🌟Any questions and requests could be handled by Byron perfectly.
🌟The office located near Queen’s University Belfast — providing nice service to students and university staff. For Chinese students, you could add Byron on WeChat and he is there to help with your inquiries. :)

Positive: Professionalism
Very well organised, no issues with the property and was cleaned prior to our tenancy. 10/10, would recommend.

Positive: Professionalism
I was a tenant through Piney for a year of University. They were perfect, flawless handover of keys, property cleaned well and no hassle during the lease. I have no complaints and would recommend to anyone.

Dealt with Byron for the 2 years I rented with Piney over two different houses. Excellent service, professional, constantly available and any problem we ever had was fixed within the day. Would highly recommend to any students looking for a house in Belfast.

Positive: Professionalism, Quality, Responsiveness
Really quick and responsive in helping you out & never had any issues in all our time with them. Also helped me and my partner out with getting a reference free of charge! Great agency to be with - would definitely recommend!!

Positive: Professionalism, Responsiveness
A first class, efficient and professional service. Hastings Campbell is very knowledgeable and helpful and made our first time letting experience extremely straightforward and seamless. Would highly recommend Piney Estate Agents.

Positive: Professionalism, Quality, Responsiveness, Value
Nice guys with their fingers on the pulse. Clean cut operation. Got me good tennants. No problems in 3 years.

Positive: Professionalism
Can't recommend this letting agency highly enough. Hastings makes the whole process of preparing and letting a property extremely easy. My apartment was let with a suitable tenant within a week. He and his team are super efficient and I would trust his judgement entirely.

Piney have no regard or respect for their tenants. Firstly, midway through the year they gave the keys to our house to insurers without any prior notification to us that 1. they had keys to our house 2. they were coming to evaluate the house. They didnt even check to see if these people were who they said they were. We only found out they were coming once they had came in through our front door.

Secondly, at the end of the year once we were moving out, one of their agents had let himself into our house to tell us to get out by the 31st July without telling us they were coming, again. When we

AVOID LIKE THE PLAGUE, if it was possible to give no stars I would have done...

We naively entered into a contract at the beginning of my second year of university for a below standard house (but a good size in an excellent location) with the promise from Piney that "the landlord is a builder and will be carrying out extensive renovations over the next couple of months".

Fast forward several months to receiving the keys and the property was in fact worse. Numerous written lists of defects were made, Estate agents were escorted from the office to the house to view issues for themselves

This is basically where the students go when they need a house and there are unfortunately a few problems which go along with that.

Piney is located right in the student area of Stranmillis and prides itself as being one of the primary letting agents in south Belfast with some notable focus on the student market (namely large houses with between 4-6 bedrooms within a mile or two of the area)

They are however a bit of nightmare to deal with. I've heard numerous stories about them being notoriously hard to reach, vague when trying to sort issues, a nightmare when a problem arises and in general

Ha-ha notorious Piney. Everyone who is a student knows about Piney. And not for good reasons.

Piney prides itself on having a large share of houses within the student area, so hence everyone knowing about them. Piney does not do what housing estate agents are supposed to, and that is pride itself on providing the best service for their wonderful clients. Rather, they get themselves a flock of tenants, then they give the keys, collect the money and that's it.

Perhaps they tried once a long time ago to make the best of a bad market, and perhaps they tried to be as friendly and as gracious