Just 4 Specs

The Optician was lovely and did a fantastic job... BUT the customer service we received on entry to the opticians was sub-standard. I was answering the covid health questions for me and my daughter when she barked at my daughter for not answering for herself DISGUSTING. Then I was lied to. I was told the glasses would be ready for collection in a week (LIE). I HAD NO PHONE CALL WHAT SO EVER.SHE SAID SHE HAD LEFT A VOICEMAIL (LIE) I tried to ring the opticians at least 20 times NOBODY ANSWERED AND THERE WAS NO VOICEMAIL OPTION. Just a user busy message every time I tried to ring and the call hung

Really nice lady kindly tightened my glasses at no cost when they kept slipping down my nose. Thank you :) Very good customer service and would recommend.

This warm, family business provided a fantastic service. The eye test and frame selection were first rate, plus they went the extra mile in expediting my order due to my travel circumstances PLUS provided later adjustments that I needed. They also coat the product in a long-lasting anti-Covid agent, which is a service you won't get at the high-street chain stores! Highly recommended!

Thank you Emma and Just4Specs! Excellent customer service, kind and helpful :) A local gem!

Shocked and appalled by the way I was treated today by the current manager (previous owners daughter).
I initially called in january to book a routine eye test and was given an appointment for February.
I was called at very short notice informing me that this appointment couldn't go ahead as the optician was sick of which I understood and never complained although yes it was inconvenient due to life's commitments,I just accepted and that was fine on my part as these things happen.
The lady whom rang me to inform was not the current manager but another older lady which whilst on the phone to

I can't judge the quality of what they offer but I went to ask some information and I almost had the feeling they didn't want my business. UPDATE. I need to review this as I am not allowed to reply further. First of all I don't believe the prescription needs to be signed to be legal, otherwise all the online stores would be operating illegally. Having said that my main issue was not to be asked for a signed prescription but the attitude of what I believe was (based on the reply) the owner of the store. If it was my business I would offer solutions not just bring out issues. For example when I have

First time customer - exceptional service, great choice of designer glasses at amazing price, fitted same day service. Would recommend highly!

Love this place! Really helpful lady runs it, she seriously knows her stuff and goes out the way to make you happy. Awesome choice of frames I've never seen before at brilliant prices. Will never go anywhere else now!

Recently been in to just4specs for mum's check up and as always, we were greeted with friendly smiles from very helpful staff. Really impressed with the service and will definitely recommend to others. Thanks J4S

Emma and the team at Just 4 Specs are always great to deal with. The opticians are always very helpful and offer sound advice. Emma will always help source the right frame or lens for you. Great local business.