Donal is responsible for the development of monitoring programs which ensure that all of our customers' IT needs are addressed promptly and proactively, and ensuring that all technical work generated meets the company's procedures and standards of quality. Donal drives the continuous improvement of our company's existing technologies while also supporting the development of new technology and product innovations.
Kym runs our customer service helpdesk and co-ordinates our team of on call technicians. She ensures that the correct priorities are allocated to issues which arise and that resources are scheduled accordingly.
Kym runs our customer service helpdesk and co-ordinates our team of on call technicians. She ensures that the correct priorities are allocated to issues which arise and that resources are scheduled accordingly.
Services
Managed IT services are great for relieving the burden of resolving your own IT issues. Instead, leave us to spot any problems that arise and swiftly resolve them. With us, you don't have to budget for your own IT costs each month, as you simply pay a flat monthly fee to us. Central to our managed IT services is our responsive IT support helpdesk.
As beneficial as the World Wide Web is for businesses in almost any sector, it does also present challenges. Not least among these are the malware, spyware and viruses that can threaten the security of your IT infrastructure and lead to the loss of data. Here at Perpetual IT, we're experts at protecting the networks of small to medium sized businesses.
You don't want your employees' time to be wasted trying to deal with all manner of fiddly IT issues - you instead want them to be absolutely focussed on the day-to-day operations of your business. That's why we offer desktop protection services involving the proactive monitoring and maintenance of your staff workstations.
Servers play a vital role for businesses with multiple users, providing a way to store files, set network permissions and guard against the loss of data. However, their all-encompassing functionality only increases the importance of the right associated support services. Perpetual IT knows that your servers are a vital part of your IT infrastructure, and that any downtime can be immensely damaging to the productivity of your staff.
Cloud computing is at the forefront of how many businesses operate today. In simple terms, it is Internet-based computing, whereby shared resources, software and information are provided to other devices on demand, like the electricity grid.
There are many benefits to your business of cloud solutions, including the money saved on hardware, software and networking equipment, as well as the flexibility of being able to access your files and applications remotely and from various devices.Talk to Perpetual IT about our cloud solutions that are built around the requirements of your own small to medium sized company, freeing you up to focus on your everyday business rather than your IT.
There are many benefits to your business of cloud solutions, including the money saved on hardware, software and networking equipment, as well as the flexibility of being able to access your files and applications remotely and from various devices.Talk to Perpetual IT about our cloud solutions that are built around the requirements of your own small to medium sized company, freeing you up to focus on your everyday business rather than your IT.
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