Tenant Direct
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Tenant Direct
If you are looking for a letting agent in Southampton, look no further! We offer our landlord clients the highest possible levels of service for lettings and property management, enabling you to go about your day-to-day business without worrying about your property investment. No need to trawl the Southampton letting agents windows!

We have a wide array of Southampton properties available ranging from rooms, studios, flats and houses through to large Southampton University student houses and HMOs. Register your details today! We are the Number One agent in Southampton for Student Property. Our reputation is built on the first class service and extremely competitive rates that we offer.
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Tenant Direct is an independent Lettings & Management Agency based in Southampton, a thriving University City on England's south coast. Our reputation is built on the first class service that we have always provided to landlords and tenants in the area. We are a completely independent company, and we pride ourselves on our ability to respond to our clients' requests quickly - and with action, not just words.
Tenant Direct is an independent Lettings & Management Agency specialising in residential property. At Tenant Direct, we have many hundreds of different properties on our books, and we add new listings to our website every day. But we will not advertise a property until it has been GAS SAFE gas safety certified, and inspected for electrical and furniture fire safety.
We are the number one choice for students in Southampton and our reputation is built on the first class service that we offer. At Tenant Direct, we understand that students may need a bit more support and guidance than our other tenants, because they are dealing with so many new experiences in their lives.
Tenant Direct is always on the look out for ambitious individuals to join our growing team. Everyone on the team has a 'hands on' role. A typical day might involve showing prospective tenants around a home, chasing up references, resolving day-to-day maintenance problems and advising landlords on the latest legislation.
Reviews (10)
Dobbo'S. Fishing Adventures
Dobbo'S. Fishing Adventures
Jan 04, 2022
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Top Rental agents these guys are extremely helpful
Would highly recommend signing up with them A+++++++
Tom Lim
Tom Lim
Jun 14, 2021
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Critical: Professionalism, Quality, Responsiveness
They are pro-landlord and never treat your reasonable request fairly.
They are slow in carrying out repair work such as water leakage from the flat.
They also conceal landlord's information and prevent you from getting your claim straight.
Tash Jones
Tash Jones
Apr 18, 2021
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Positive: Professionalism
Tom and Karleigh where such a help to me i had to move out of my flat before the end of my tenancy. Got a new tenant amd i got my full deposit back.
Tom Baxter
Tom Baxter
Mar 22, 2021
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Overall a good estate agent. Very good value and was able to accommodate my short-term let requirements easily. My check in and check out was done very promptly, with great communication.
Had some teething issues with maintenance requests when I moved into the property that took many weeks and a lot of chasing to resolve! However, communication was always clear and responsive when I chased, so the delay seemed to be an internal issue.
Luke Adey
Luke Adey
Jan 04, 2021
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After living in one of Tenant Directs properties for 2 and a half years I can happily say I'm now dealing with another letting agent and would never go back. We put up with it for so long because the price of the flat was very competitive, but everything was a lot of effort and we seemed to be doing more work than they were. Maintenance requests took weeks or even months to be acknowledged, when they were 'fixed' the same problem would often occur soon afterwards, we would have been overcharged for water bills twice had we not picked them up on it, general communication was awful (unless they were
Sam Bell
Sam Bell
Dec 10, 2020
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We lived in Carlton House for 2 and a half years (a property managed by Tenant Direct) and had very substandard customer service, constantly having to chase regarding maintenance requests and receiving limited (and poorly written) communication in general.
I now rent through another letting agency in Southampton and am pleased to say the difference is stark between the two, with communication delivered in a friendly manner, promptly, and with perfect clarity. To say it is a relief that a property management company feels comfortable doing their job "managing a property" is an understatement.
Mitch Stokes
Mitch Stokes
Jun 21, 2020
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Don't let the generic five star reviews (from accounts with a suspiciously low number of reviews) fool you - Tenant Direct are nothing short of an absolute nightmare to deal with. By far the worst letting agent I have ever used. I lived at one of their properties for two and a half years and from start to finish everything was an arduous task.
Expect to constantly have to chase the office for any admin work to get sorted, for maintenance requests to take forever to be completed (if at all), and generally to receive terrible customer service across the board from agents who couldn't care less about
Voicu Oana
Voicu Oana
Jun 09, 2020
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We were happy on our Flat, everything was ok... And everybody from Agency, were nice, ready to help you when you need.. They were very understanding when we have to move, because jobs.. We left and even they refund our deposit very fast..
Thank you for everything,
Have a Merry Christmas and Happy New Year, God Year, better then the one is almost gone!!!
🎊🎉👏
Oana&George..
Karen
Karen
Jul 08, 2019
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My son rented through Tenant Direct last year however he has now moved up to a London university otherwise he would have continued renting his accommodation. Any issues throughout the tenancy reported were always responded to within a timely manner and the deposit was returned shortly after returning the keys.
Would definitely recommend to anybody we know in Southampton 😊
James Trent
James Trent
Jul 05, 2019
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Tenant Direct were really helpful when helping me find my new apartment. Signing up was really easy using their online system and when we had a maintenance issue we reported it online and they were really quick at sorting it out for us.
Highly recommended