At photoGuard, we provide specialist photography insurance for cameras and equipment to amateur photographers, professionals and everyone in-between. With cover that includes theft and accidental damage at home or on a shoot and Public Liability insurance, you can feel protected whenever you're behind the lens.
We've got over 20 years of experience providing specialist protection to photographers across the UK. Action cameras let you get creative whether for fun or for work, but you'll want to keep it and your accessories safe. Compact cameras are great for a quick getaway and luckily, our policy can protect you overseas.
We've got over 20 years of experience providing specialist protection to photographers across the UK. Action cameras let you get creative whether for fun or for work, but you'll want to keep it and your accessories safe. Compact cameras are great for a quick getaway and luckily, our policy can protect you overseas.
Services
If you've been the victim of theft or malicious damage to your photography equipment, your first port of call should be to inform the police. We'll provide you with your claim reference and talk you through the next steps. Should we need any further information to help process your claim, we can explain what's needed and support you.
From amateur photographers to semi-professionals and those making a full-time living from photography, our cover will help protect your camera and equipment to keep you snapping. We don't pass you on to third-party claims companies, our own, experienced UK claims team are there to help when you need us most.
A DSLR camera promises a high-quality finish for your pictures, therefore a camera of this calibre requires some significant protection. That's why our policies are designed to keep you snapping should the worst happen. So, whether you own a Canon, a Nikon or any other brand of DSLR, we can help keep it protected.
The introduction of drones has taken photography to another level. Using a quadcopter or drone to take to the skies means you can capture some truly incredible panoramic views. While you're capturing the scenery below, we can keep you covered if your drone is insured as part of your photography equipment.
A link to your online account showing your policy schedule where you can check the details of your cover. Access to your policy documentation, including: any policy wordings, notice of change, terms of business and your insurance product information document. A link to your online account which will show you any important changes that have been made to your cover, if any have been made at all.
Reviews (11)
Catch Photos
Nov 25, 2021
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Please read the Small Print. If your lens or camera is damaged and is repairable as most are, be aware of this policy's small print. If the item cost £200 to repair they will not issue an amount of financial cover over that of the item repair cost (£200) for the potential hire cost occurred. For example hire could be £500 for the time it takes to repair the claim. You would need to pay the difference of £300 plus the additional excess cost out your own pocket. This isn't fully covering you against all costs that could occur that are not your fault. I thought this was the purpose of insurance
Fred Cai
Oct 22, 2021
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Horrible company. I haven't taken out any policy with them, but from their customer services team and the way they are ran, here's my observations:
-) Customer service team do not get back to you when you say they would check with the underwriter, you have to chase them up to get your questions answer
-) The Customer service team does not know much regarding the Policy. Any additional questions on the Policy wording is extremely difficult to get a concrete answer to
From what I have experienced with calling them, I would be extremely wary of what will happen when I make a claim. All the questions
-) Customer service team do not get back to you when you say they would check with the underwriter, you have to chase them up to get your questions answer
-) The Customer service team does not know much regarding the Policy. Any additional questions on the Policy wording is extremely difficult to get a concrete answer to
From what I have experienced with calling them, I would be extremely wary of what will happen when I make a claim. All the questions
Skycamvideo
Sep 09, 2021
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AVOID 2 Months to refund and still waiting.....
I've Been insured with this company for years and not had any problem but this year they renewed my policy without notifying me....(which had gone up) and when I phoned up to ask why they just said sorry. I then cancelled the policy same day and they said they would refund straight away...Over a month later I'm still on the phone asking where my refund is...Just been told it could take ANOTHER 5 working days....that's over 2 months to pay me back ....Waste of time,,,
I've Been insured with this company for years and not had any problem but this year they renewed my policy without notifying me....(which had gone up) and when I phoned up to ask why they just said sorry. I then cancelled the policy same day and they said they would refund straight away...Over a month later I'm still on the phone asking where my refund is...Just been told it could take ANOTHER 5 working days....that's over 2 months to pay me back ....Waste of time,,,
Mark Lemanski
Mar 15, 2021
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Jake Millers
Nov 29, 2020
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Lou Osborne-Pass
Nov 17, 2020
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So poor! After years of using photoguard I moved this year due to poor customer service, high fees without a service to match
I also have been awaiting a refund for months - due to their own incompetence I was charged to receive a letter that wasn’t even relevant to me & im still waiting to be reimbursed!
I also have been awaiting a refund for months - due to their own incompetence I was charged to receive a letter that wasn’t even relevant to me & im still waiting to be reimbursed!
Christopher Reed
Apr 29, 2020
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Dougie Williams
Oct 28, 2019
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Been with Photoguard for years. Every year they try and hike up the price until you contact them to negotiate it back to a reasonable cost of living rise. This year, they almost doubled my premium despite having never made a claim! I've had enough - I'll go elsewhere. Appalling way to treat loyal customers Photoguard!
Neil Gonzalez Neilisin
Oct 19, 2016
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Waste of my money!
After paying a full premium for my coverage, I was treated with hostility and contempt.
I contacted to request advice on how to make a claim. I was given an email with #contempt and a #snooty tone to tell me I wasn't going to be covered for whatever it was I had the #audacity to be claiming against (well that was the take home message). I recommend you carefully consider who you insure with as #PhotoGuard is #insurance is money in the bin for what I can tell. :-(
Zero effort to comfort or value my custom following this correspondence which made the harsh reality check of their
After paying a full premium for my coverage, I was treated with hostility and contempt.
I contacted to request advice on how to make a claim. I was given an email with #contempt and a #snooty tone to tell me I wasn't going to be covered for whatever it was I had the #audacity to be claiming against (well that was the take home message). I recommend you carefully consider who you insure with as #PhotoGuard is #insurance is money in the bin for what I can tell. :-(
Zero effort to comfort or value my custom following this correspondence which made the harsh reality check of their
Tom Newton
Jun 27, 2016
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Nothing but good experience with photoguard. Made two claims, with the only minor fault being paid by cheque instead of BACS. Both times, the customer service folks were helpful and friendly. Yes, as some other reviewers point out, it can take time to settle a claim, but this seems to be true of all insurers. I made a separate claim with another insurer as part of a single incident, and I can tell you, I wish my other kit was covered by photoguard as well.
Mark Lees
Jun 10, 2015
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Appalling levels of service.
I had to give Photoguard one star in order to write this review but in reality they don't deserve it. Their claims handling service is the stuff of nightmares and they should not be allowed to market their services as suitable for Professional Photographers.
Having been insured with Photoguard for about five years I recently had to make a rather significant claim. Yes it was eventually settled; the incident was a straightforward case of accidental damage but the inept handling of the claim was just not acceptable.
Firstly you have to wait five days before they even
I had to give Photoguard one star in order to write this review but in reality they don't deserve it. Their claims handling service is the stuff of nightmares and they should not be allowed to market their services as suitable for Professional Photographers.
Having been insured with Photoguard for about five years I recently had to make a rather significant claim. Yes it was eventually settled; the incident was a straightforward case of accidental damage but the inept handling of the claim was just not acceptable.
Firstly you have to wait five days before they even
