The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise.
By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after.
By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after.
Services
The Bristol Residential Letting Co is an independent letting agency established in 2004 by Ed & Emma Osborn. As a letting agent our main purpose is to look after real people in real properties and in order to achieve this we believe it is fundamentally important that our teams are situated in offices close to the properties we let and manage.
Bristol is a fantastic place to live and we want to make your journey to finding a new home in our city as straight forward as possible. Start your search by visiting our Properties To Rent page where all the properties available to rent through The Bristol Residential Letting Co are listed. You will also find our properties listed on other major property portals such as Rightmove & OnTheMarket.
The Bristol Residential Letting Co specialises in renting good quality properties to professional tenants. Established in 2004 we are a local, independent, ARLA regulated letting agent that deals exclusively with properties in Bristol. As a highly experienced letting company we understand the current change in many tenant's priorities and the increase in the legislative requirements that are being placed on landlords.
We know choosing a Bristol letting agent is an important decision and on the face of it, many property agents can look the same. It is only when you have worked with an agent do you find out what their expertise and customer service is really like. We understand that each landlord is different and having provided our services to thousands of landlords since 2004 we are confident we are the agent to look after your Bristol property.
No late night conversations with tenants, no maintenance issues for you to resolve, no compliance for you to worry about and no end of tenancy check outs - just our team on hand, making sure you're in the know, without the hassle. Our Full Property Management Services are not just about property maintenance - they are about our team providing a personal service and complete peace of mind for our Landlords.
Reviews (10)
Cmac
Dec 12, 2021
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Useless. Didn’t fix any issues with the flat I was renting so I had to fork out to do it myself. No help throughout the tenancy. Then took 3 months after I moved out to actually email about my deposit. To which they charged me a ridiculous amount, especially considering the flat was left in better condition than It was found. Cowboys trying to make a buck by leeching off society.
Tom Ryan
Dec 07, 2021
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Ben Bezance
Dec 02, 2021
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I have rented my flat in Clifton with Bristol Res since 2016. I have always found them to be v professional, extremely responsive to tenant queries and good value.
Although my flat is currently not with Bristol Res (as it is in the process of being sold) they have kindly kept a key for me and recently went above and beyond to visit the property to inspect for water damage sustained during the recent storms. Jess Watt (legend) provided me with photos of the interior and made a series of recommendations to ensure the safety of the property. I couldn't thank her enough.
In summary, a very professional
Although my flat is currently not with Bristol Res (as it is in the process of being sold) they have kindly kept a key for me and recently went above and beyond to visit the property to inspect for water damage sustained during the recent storms. Jess Watt (legend) provided me with photos of the interior and made a series of recommendations to ensure the safety of the property. I couldn't thank her enough.
In summary, a very professional
Bethany Coleman
Nov 27, 2021
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Me and my boyfriend had a house viewing at one of the houses in Shirehampton. Emma Kelly was the one showing us round and couldn’t have been more helpful if she tried! We brought our 8 month old baby with us to the viewing and she interacted with her aswell as showing us around the house. Emma was very bubbly and energetic aswell as very welcoming at the show around and showed great knowledge of the house. She answered all of our questions with ease and gave us some great info. We’ve views properties before with different letting agencies but none of them were as friendly as her.
Ryan Dale
Nov 25, 2021
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Mario Nash
Nov 18, 2021
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Renters beware.
Whilst being a tenant they were extremely unresponsive and slow to fix anything. Very quick to reply when it was something in their interest.
When vacating the property this was exarcerbated to the point of not replying to deposit return correspondance, even when calling the office. Delays in inspection once vacated to result in higher cleaning cost for the vacating tenants. As a whole very unprofessional and taking advantage... Being forced to go through the deposit protection agency due this negligence.
Whilst being a tenant they were extremely unresponsive and slow to fix anything. Very quick to reply when it was something in their interest.
When vacating the property this was exarcerbated to the point of not replying to deposit return correspondance, even when calling the office. Delays in inspection once vacated to result in higher cleaning cost for the vacating tenants. As a whole very unprofessional and taking advantage... Being forced to go through the deposit protection agency due this negligence.
Alex
Nov 15, 2021
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I'm not sure where these 5 stars are coming from, maybe the landlords. As for a tenant, although the staff are pleasant, the hassle to get a place secured was beyond imagination, the delays in confirmation of and signing contracts for changing tenants, the miscommunication and disorganisation of the company moving to a third party and basically doubling everyones admin. Also taking months for stuff to be fixed in the house even after they requested general feedback on the property in the first place. You just need a web portal that actually handles most pf this, with all docs and signees done once
Vasileios Stamelos
Sep 03, 2021
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Martin Sheppard
Aug 15, 2021
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Positive: Professionalism, Value
I have used Bristol residential to rent out my property twice now and both time they have provided me with great tenants and fantastic service throughout the process. They are all friendly, professional and I wouldn’t hesitate to recommend them and will be using them for all my future rentals.
I have used Bristol residential to rent out my property twice now and both time they have provided me with great tenants and fantastic service throughout the process. They are all friendly, professional and I wouldn’t hesitate to recommend them and will be using them for all my future rentals.
Lee
Jul 18, 2021
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***LANDLORDS BEWARE***
If you're a landlord, consider other agencies with a higher standard of professionalism to represent you.
This agency sadly seems to hire inexperienced property managers and agents who fail at basic timekeeping, are typically unresponsive and generally not pleasant to work with.
Possible tenants cannot always rent via this agency due their inability to adopt 'new technology' such as online viewings. Consequently, you sadly end up not taking advantage of the lucrative 'London-exodus' currently taking place when using this agency.
***AVOID BRISTOL RESIDENTIAL LETTINGS CO
If you're a landlord, consider other agencies with a higher standard of professionalism to represent you.
This agency sadly seems to hire inexperienced property managers and agents who fail at basic timekeeping, are typically unresponsive and generally not pleasant to work with.
Possible tenants cannot always rent via this agency due their inability to adopt 'new technology' such as online viewings. Consequently, you sadly end up not taking advantage of the lucrative 'London-exodus' currently taking place when using this agency.
***AVOID BRISTOL RESIDENTIAL LETTINGS CO
