Established in 1999, we were the first broker to solely specialise in insurance policies for chauffeur drivers. News soon spread about the value for money insurance we were offering the chauffeur industry and in response to a demand from the minicab industry; we branched out into minicab and taxi insurance.
We are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. We were the first broker in the UK specialising in minicab and chauffeur insurance to be awarded the prestigious Chartered Insurance Broker status by the Chartered Insurance Institute (CII).
We are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. We were the first broker in the UK specialising in minicab and chauffeur insurance to be awarded the prestigious Chartered Insurance Broker status by the Chartered Insurance Institute (CII).
Services
If the unfortunate should happen and your vehicle is involved in an incident; you must report it as soon as you can regardless of whether you believe you are at fault or not. An in-depth account of the incident including location, number of vehicles and persons involved and incident circumstances. Third party details including full name, address, contact telephone number and vehicle registration number.
Reviews (10)
Nicki Cleaver
Dec 30, 2021
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Jubair Ahmed
Dec 19, 2021
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Investment-E. Ltd
Dec 17, 2021
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I really appreciate the customer service I received from direct chauffeur this morning. She was very professional and helpful. She take her time à go through details with me. She very kind I hope other staff behave like her
Thx for everything and have great Christmas and wander full new year in advance all the best
From Eugene T
Thx for everything and have great Christmas and wander full new year in advance all the best
From Eugene T
Grumpy Dad
Dec 15, 2021
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Yohannes Ketema
Dec 09, 2021
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Hashin A.
Nov 29, 2021
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The folks here are great to work with Kerry has always responded quickly to my questions and concerns. When I’ve had life changes new car . she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency – DCL- . After phone appointment with Kerry I’ve been glad to insure my car with them , it was a good deal . Kerry is really qualified .
I am very happy with their service!
I am very happy with their service!
Sami Rifia
Nov 15, 2021
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M. M. Rahman
Nov 02, 2021
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Before buy insurance they will call you nicely & quickly responding
After bought insurance from them They not response your call your email your contact.
But they are little bit cheaper
&
Last year I bought Inshur they was 5 stars always
Call text email response around 60 minutes
Live chat
And this DCL insurance totally rubbish
Don’t buy insurance with them you can get 5 stars customers service
If you buy then 0 star customer service
If you don’t believe try it .
After bought insurance from them They not response your call your email your contact.
But they are little bit cheaper
&
Last year I bought Inshur they was 5 stars always
Call text email response around 60 minutes
Live chat
And this DCL insurance totally rubbish
Don’t buy insurance with them you can get 5 stars customers service
If you buy then 0 star customer service
If you don’t believe try it .
Sofwan Ali
Oct 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Spencer was very professional with me throughout the whole call. He was very patient while I sorted a few other thing while he waited. I approached DCL from recommendation of a friend who said they are very polite and professional. I have to say I agree 100% and I won’t hesitate to recommend to other friends too.
Spencer was very professional with me throughout the whole call. He was very patient while I sorted a few other thing while he waited. I approached DCL from recommendation of a friend who said they are very polite and professional. I have to say I agree 100% and I won’t hesitate to recommend to other friends too.
Nana Adusei
Jul 27, 2021
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OMG, What an excellent service from Kerry W. Sales Consultant.
She exceeded my expectations from the very moment we started talking about the policy and I had a good feeling.
She listened and wrote down my respond to every question , was very understanding to my needs and gave me an excellent service.
I am happy to recommend her for a wonderful service and put her up for recognition.
Thanks Kerry, Professional Customer Care and Service.
Stay Blessed
She exceeded my expectations from the very moment we started talking about the policy and I had a good feeling.
She listened and wrote down my respond to every question , was very understanding to my needs and gave me an excellent service.
I am happy to recommend her for a wonderful service and put her up for recognition.
Thanks Kerry, Professional Customer Care and Service.
Stay Blessed
