Five Star Taxis
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Five Star Taxis
Receive a text when your car is dispatched and another on arrival giving the make, colour and registration number of your vehicle. Five Star Taxis are based in Norwich and have a fully computerised booking system and our office and booking service is open 24 hours a day 7 days a week. All of our drivers are fully licensed and vetted and our entire fleet have GPS tracking enabled so we know exactly where your taxi is.

To book a taxi please call us on either 01603 455555, 01603 455555 or 0800 575 575. When phoning from your mobile for a taxi you will now receive a text when your car is ready and waiting for you. Flying to/from Norwich, Stansted, Luton or London Heathrow or Gatwick, then we can provide your transfers.
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When phoning from your mobile for a taxi you will now receive a text when your car is despatched and a further text on arrival, giving the make, colour and registration number of your vehicle. This is added security especially for women travelling alone at night. We still offer our RingBack service for anyone ringing on a landline.
Five Star Taxis are looking for full and part time taxi drivers working in and around Norwich and the surrounding area. The job involves driving passengers to and from their required destination, providing a friendly, professional service. Basic arithmetic and cash handling skills are necessary and a clean car should be maintained.
Reviews (9)
Sally Smith
Sally Smith
Sep 30, 2021
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Positive: Punctuality
Polite manner on phone , driver punctual , felt safe , very good experience thank you will be using again .
Mark Lloyd
Mark Lloyd
Sep 20, 2021
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Lovely taxi firm with freindly drivers prompt and efficient and good at what they do drivers are awesome and talkative to
Robert Meadows
Robert Meadows
Sep 16, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Great communication by phone and messages. Taxi was on time, and the drivers werenice guys. So I cannot vouch for other reviews and question their validity. Would use again and promote them positively. Great service. Thank you
Beth Crump
Beth Crump
Sep 07, 2021
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Positive: Professionalism, Punctuality
Large group ferried around Norwich over two days. Very friendly and accommodating with time changes. I would definitely recommend booking in advance.
Max Harrison
Max Harrison
Jul 15, 2021
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Rude driver, driving dangerously and swearing at other road users. Namely driver licence number 1112 of a Mercedes e350.
Met this bloke up Newmarket Road. Came to a merge in the road, driver didn't give way and then used horn when when he got behind me. Began shouting out the window at me before pulling up next to me and shouting at me. Then went into a right turn lane before cutting traffic (4 cars ahead). All in a signwritten car.
Absolutely unnecessary behaviour from a taxi driver. And a textbook poor example of someone to give a signwritten car to.
Tried speaking to the office te am. Just
Lucy Adcock
Lucy Adcock
Jul 02, 2021
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I got a taxi from Sale Road Norwich to Clifton Close Norwich and it cost me 11 pounds where all other companies usually charge between 7 and 9 pounds. The car arrived quickly and the driver was polite but very expensive. I won't use them again because of the over charging.
Kevin Sexbery
Kevin Sexbery
May 31, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Very friendly service and helpful controllers. Covid secure taxis. Their taxis also take credit/debit card payments which is very useful. Will use again.
Harry Traynor
Harry Traynor
May 26, 2021
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Reliable with a phone app too. They have installed screens in their cabs so as safe as can be woth COVID.
Betty White
Betty White
Apr 16, 2021
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Positive: Professionalism
I had actually booked a courtesy taxi on their app and the driver couldn’t find me and was extremely rude and told me to walk home! The lovely driver from 5 star told me he’d take me home and it was absolutely no problem at all. Moral of the story is use 5 star taxis! They are great!
Service: Limousines