UIA Mutual Insurance has been providing great value, high quality insurance to trade union members and their families for over 130 years. Our services are also available to the general public looking to benefit from our competitive premiums and wide range of cover on Home, Travel, Pet and Car Insurance.
We've often been asked "What does UIA stand for?" Our long standing relationship with the Trades Union movement is central to the answer and in 2016 we registered Union Insurance Association as a trading name of UIA (Insurance) Ltd, to help make it clear where our values lie. Being mutual means we are owned by our policyholders; which enables us to keep premiums low, provide excellent products and employ highly trained staff.
We've often been asked "What does UIA stand for?" Our long standing relationship with the Trades Union movement is central to the answer and in 2016 we registered Union Insurance Association as a trading name of UIA (Insurance) Ltd, to help make it clear where our values lie. Being mutual means we are owned by our policyholders; which enables us to keep premiums low, provide excellent products and employ highly trained staff.
Services
We have over 130 years of providing value for money Home Insurance to trade union members and their families. Our cover comes in two levels: Flexi and Signature. Our Flexi Cover is designed to be flexible, allowing you to choose additional cover should you need it. If you find yourself in a home emergency, our Home Emergency Cover means we will appoint a suitably qualified contractor to visit your home.
UIA Pet Insurance is arranged and administered by Purely Pets, which is a trading name of Insurance Factory Limited. Up to 50% of insured pets require veterinary treatment each year following injury, illness or accident.* The average claim we receive we paid in 2020 was 441 with more complex treatments costing over 3,000.
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We understand that your financial circumstances might have changed recently and how unsettling this must be, but try not to worry. If you think that you might find it difficult to make your monthly payment to us, please call our customer service team straight away and we'll do what we can to help you.
Reviews (7)
Fran Turko
Jun 30, 2021
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Samantha McLauchlin
Dec 22, 2020
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I've recently had leak through my roof caused during a storm. Claim turned down as apparently not storm damage as didn't rain enough, 2 days later it did but I'd already made the claim. Surveyor said the leak was caused by the strong winds blowing the rain up under the tiles causing the leak. No damage to roof externally so hardly something I could have forseen and prevented. Very poor service especially as only went with them as suggested for NHS employees. Will be cancelling my policy.
Aaron Hunt
Sep 26, 2020
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William Stavely
Sep 20, 2020
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This business masquerades as the go-to place for trade unionists who wish to avoid the skulduggery of the capitalist providers. Indeed they mention an implied absence of "a raft of exclusions" in their policies as one of the reasons to use them. When waiting on their line listening to music, while attempting to contact them to discuss the myriad of exclusions in their travel insurance policy, l had time to contemplate one of the other arguments they use as a justification for using their agency: "does a low price come at the expense of a good service"? While they they trumpet this in their renewal
Chris Webb
May 17, 2020
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I had an email conversation with Georgina at UIA this morning to update some details on my policy - she was so helpful and sorted everything out very quickly - I can't praise her enough! And I've just had my renewal letter arrive in the post - it's only increased by a few pounds since last year, so no question, UIA has my business for another year.
Natasha J.
Dec 08, 2019
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Bernard Melling
Aug 17, 2019
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We have been a customer for a year,when our renewal came through and the premium has increased by 25%..... we have made no claims and our circumstances have not changed. Having been recommended by my union I believe I and possibly many others have been duped by an unscrupulous company..
My sincere advice is not to do business with this company!
My sincere advice is not to do business with this company!