We are taking steps to ensure we are still able to provide a service to our landlords and tenants while protecting the health and safety of our staff and local community as much as possible. Our office is equipped to deal with many aspects of day to day letting and management digitally and without the need for face to face appointments, so our team is working from home and we are available to assist via telephone and email only at this time.
We apologise for any inconvenience caused but trust you understand given the current climate.
We apologise for any inconvenience caused but trust you understand given the current climate.
Services
We at Happy Lets are confident that we offer a letting and property management service which exceeds all others. We understand that you will have many questions and perhaps reservations about letting. Friendly and professional guidance throughout the letting process from finding just the right property, through to clearly explaining your rights and obligations as a tenant.
If you currently occupy one of our fully managed properties all repair issues should be reported to our office by phone, email or by using our online 'Report a Repair' facility. Before reporting a repair you should refer to the troubleshooting guide below as you may be able to resolve the issue yourself quickly and simply and avoid any unnecessary call out charges.
If you would prefer that we do not use management keys but instead visit the property at a time that is suitable for you to allow access please confirm when can you provide access for a Tradesman? Please note that if you do not authorise keys to be collected and alternatively arrange a time to meet the contractor at the property, you should ensure that the appointment is kept.
ARLA Propertymark (previously ARLA) leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership. As members, we are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property.
Reviews (9)
Graeme McKinnon
Nov 28, 2021
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UPDATE: 24/11/21 - Following an apology from the owner - The property inspector has emailed me that the property wasn't "professionally" cleaned, and informed me they will be sending me quotes from "professional" cleaning companies in due course.
23/11/21 - Cleaning report has come back dirty for every checkbox after vacating the property at the end of a 2 year tenancy, this contradicts their own photographs. I actually spent 2 days detail cleaning with my wife. I am really quite upset by this. They have informed me to expect a deposit deduction of charges.
23/11/21 - Cleaning report has come back dirty for every checkbox after vacating the property at the end of a 2 year tenancy, this contradicts their own photographs. I actually spent 2 days detail cleaning with my wife. I am really quite upset by this. They have informed me to expect a deposit deduction of charges.
Olivia Von Trap
Oct 03, 2021
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Linda Potts
Sep 23, 2021
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Not a good experience with Happy Lets. Communication poor, no infantry and kept a large portion of deposit unnecessarily- covid cleaning and light bulbs missing which weren't there in the first place. When questioned still did not reply to email. Having rented 7+ flats in Glasgow this is only time full deposit not returned. Would not recommend.
Curry Muncher
Sep 07, 2021
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Critical: Professionalism
My girlfriend was struggling to get a flat and so when we heard from happy lets that she had gotten a flat we were overjoyed only to find out after we had sent the security deposit that we had not gotten the flat and they got mixed between another client and we only found out days later, absolutely incompetent people would not recommend
My girlfriend was struggling to get a flat and so when we heard from happy lets that she had gotten a flat we were overjoyed only to find out after we had sent the security deposit that we had not gotten the flat and they got mixed between another client and we only found out days later, absolutely incompetent people would not recommend
Callum Partridge
Aug 06, 2021
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Stayed with Happy Lets a few years back when I was a student, and it was the most exploitative living situation I've ever been in. They disposed of my flatmates belongings, which had been stored there before moving in, including the heirlooms inherited from her mother when she passed away, and denied any responsibility for doing so. I wrote a review explaining this at the time, but they threatened to take our deposit away if I didn't take it down.
Karlye Hayes
Mar 21, 2021
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Positive: Professionalism, Responsiveness
Happy Lets has been so helpful and patient with me, especially as a foreigner who is trying to get her ducks in a row to officially settle in Glasgow. I am so lucky to have found a flat via Happy Lets and am beyond blessed to have them for any assistance I may need as I settle in this lovely flat!
Happy Lets has been so helpful and patient with me, especially as a foreigner who is trying to get her ducks in a row to officially settle in Glasgow. I am so lucky to have found a flat via Happy Lets and am beyond blessed to have them for any assistance I may need as I settle in this lovely flat!
Maggie Pollok
Oct 25, 2020
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There are a lot of positive reviews from landlords on here, but Happy Lets' treatment of tenants is shocking. I'm a member of Living Rent and they've left one of our members in a flat with a giant hole in the roof, insufficient heating (no central heating and supplied with broken heaters), and told her that there's nothing they can do for 60 days because they have to 'go through insurance'. They haven't been keeping in touch or meeting their responsibilities at all.
@Happy Lets - Do better by your tenants!
@Happy Lets - Do better by your tenants!
Kirangandhi Chitturi
Jun 23, 2020
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*****Please do avoid this agency guys..Trust me . You will face lot many issues during tenancy and at end of tenancy literally your deposit will be deducted with false claims and they give the property to next tenant in the same condition*****
Happy Lets are a company who are in the market for profit at nearly any cost . When you are moving out , They will deduct entire your deposit by pointing lot many issues which are already existing in the property on the day you move in .. They will just make Landlord and Tenant responsible and request the money from both the ends showing high repair costs
Happy Lets are a company who are in the market for profit at nearly any cost . When you are moving out , They will deduct entire your deposit by pointing lot many issues which are already existing in the property on the day you move in .. They will just make Landlord and Tenant responsible and request the money from both the ends showing high repair costs
Leanne T.
Dec 17, 2010
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In my opinion there is no end to the incompetence of Happy Lets. They have (without permission) let work men into my flat who subsequently left the water turned off meaning I had no shower, toilet flusher, drinking water and no idea why! That is until I saw my bath was full of tools.
When a man from the insurance came round to evaluate a damp problem that required work he said it would take a week and that we would need to be relocated. Happy Lets said their guys could do it in 3 days and we wouldn't need to be moved. It took 5 days of very unusual working hours on the contractors part to
When a man from the insurance came round to evaluate a damp problem that required work he said it would take a week and that we would need to be relocated. Happy Lets said their guys could do it in 3 days and we wouldn't need to be moved. It took 5 days of very unusual working hours on the contractors part to
