Hooper Bolton

Ordered a Ball Engineer M Marvelight watch through Jeremy at Hooper Bolton.
Very smooth transaction process and Jeremy was very helpful throughout, particularly inlight of the Covid-19 situation.

My first time shopping online here and absolutely thrilled with the experience. I had left buying a very important birthday present (gf) too late but Jeremy bent over backwards to help me and make sure I had the gift I needed the very next day (today!!!!). Would absolutely recommend to anyone, including those buying online and I'll definitely use Hooper Bolton again.

Highly recommend this business. I placed several orders online during lockdown and all were received promptly and efficiently. I dealt directly with Jeremy who couldn't be more helpful and friendly. Very competitive prices and a huge range to choose from (Trollbeads). My first port of call for my TB collection. Thankyou so much. x

I have tried to order 4 items from the online store on different occasions and every single time they let me pay for it as it says it is in stock and then they have had to refund me, even though it says it is in stock on the website, the reason they have given on one of the occasions is that they sell the stock on eBay too but you would think by now there would be a better way to keep account of what has sold and adjust the website so you don’t order items and pay for them just to be refunded a few days later. It is really annoying as some of the items have been for gifts. Although I am refunded

Highly recommended. I have bought a new watch from Hooper Bolton during the lockdown and received my new purchase today. A very seedless process would highly recommend this jewellers to others for good service and an excellent watch collection.

Had exceptional service at Hooper Bolton again. The staff are so caring and helpful. I’m totally amazed at my new watch and the technology is incredible.Thank you so much for your help in choosing my Alpinerx,… I still can’t believe my watch turns into a gps and a compass 🤩 as well as tracking my sleep,steps,altitude,uv,running it’s mind blowing.

I had my eye on a used U Boat Watch for a while and spotted my ideal design in Hooper Bolton. The staff were really helpful and detailed the watch design and functions. After many visits I was happy to buy the watch. The staff measured my wrist and ordered a larger strap that would fit the U Boat Watch. They fitted the new strap and showed me how to put the watch on without causing unnecessary stress to the leather strap as well as setting date and time and how often to wind, etc. I love the watch and would recommend Hooper Bolton to anyone who is looking for a personal service from an independent

Amazing service, great experience, would recommend to anybody. Proud owner of a beautiful timepiece. Thanks Hooper Bolton.

Always been so happy to help - thanks for sorting my links bracelet for me. Wonderful costumer service

Fantastic service from Jeremy and the team. Professional, personable and above all very knowledgable. Highly recommended.

I have never had such a great customer service elsewhere. Thank you Jeremy Harridge for going extra miles to get me the perfect bead. I highly recommend this shop for anyone who has high demanding on quality of goods and customer services

Without any hesitation I am happy to say that Hooper Bolton have provided me with the best customer service experience I have ever had. Jeremy Harridge was superb throughout and I thoroughly recommend this jeweller.

Dear Jeremy, just a quick note to pass on my sincere thanks for the first class service offered by Hooper Bolton. With Very Best Wishes, Patrick Sword

We already knew of Hooper Bolton because they sell Troll Beads and have always had excellent service. After surgery on my wrist I needed a new wedding ring so my husband and I went in and spoke to Jeremy, the owner, who could not have been more helpful. I am now the owner of two lovely rings, matching wedding and eternity, which took two weeks to make. If you want quality jewellery and brilliant customer service this is the place to go.

Extremely pleased with how I have been helped at Hooper Bolton in Cheltenham.
Guaranteed to get personal, professional help with Jeremy.
You will not be disappointed when going in, Jeremy is not afraid of going that extra mile to give you want you and more.
Recommended absolutely!

Amazing service ,after just a phone call enquiry , fantastic quality product . Many thanks would highly recommend