Ersan

Critical: Professionalism, Quality, Value
No one should be scammed by these people

I wanna thank Mart for helping me with my visa extension. I remember there was a time I panicked cos I didn't have all the necessary documents in time but he told me not to worry and panic. I got all the documents he requested and submitted them.
To my surprise, my application was successful and he called me and told me the good news I was really happy. It usually takes 3 to 6 months for the home office to respond back to you but mine didn't even take a month.
Mart is a professional indeed.
Paul.

Critical: Professionalism, Quality, Responsiveness, Value
Terrible service, false promises which never get chased up. Been waiting nearly 3 years since I made a claim and minimum progress. Absolute nonsense. Do not recommend!

Worst experience ever do not make the same mistake as I did. Do not go!!!
They will take your case for sure but than
You will have inexperienced unprofessional staff dealing with your case. I was not even told that I had a court case until a day before. Only go if you are willing to lose the case and end up paying lots of money like I did they don’t even care. Stay away🤞

If I could give minus 10 stars I would!! The people who have written reviews that are good are obviously friends of the firm.
It’s taken almost two years to deal with my claim which was not too complex at all. My case was handed over four times to four different people. Whenever I asked for an update I was told I will be called back but I either never was or called back about a month later!! I have now discontinued my claim with them as I lost all patience and faith in them.
Please please please do not use this firm!!

A short time ago, I was involved in a very important automobile accident. I chose Ersan & Co Solicitors to HOLD my case, and I was very impressed with the expertise of the attorney and her staff was very cooperative. I called HER office often, everyone was very helpful, and answered each and every question I had regarding my CASE. I would highly endorse Ersan & Co Solicitors to anyone that is looking for the best attorney.

If you are after a highly unprofessional uneducated firm, Would like your case to never end? this Is the one stop shop to go. They are also open till late to take your claim very fast. Once they've got your claim forget about it. Staff are rude, uneducated for sure without doubt. No time etiquette. Can not keep a single promise. Lack of knowledge and professionalism. Seems like its run by Turkish mobs behind the scenes.

I cannot explain how frustrating my experience with these solicitors have been. Upon claiming for medical compensation and being awarded adequately (no complaints there), when it came down to actually receiving this money it took months. They will do all they can to delay you receiving payment until you hopefully give up.
I hear my cheque is being prepared. Will take 2 days and then they will send it and inform me of that. I wait 2 days and no word that they've sent it yet. I wait another couple days and still no word. I phone in and after being told multiple times to call back later, I finally

They are brilliant in every aspect, a fast and professional service throughout. My case resolved in a matter of time without any hassle. I was looked after well in terms of providing a replacement car. In addition, a friend of myine won his medical negligence case and received a very substantial sum at the end.

They should invest more on improving client satisfaction. I recommend better communication with the clients and a more efficient way of monitoring the progress of their file.
I had to constantly call them up to remind them that I have a file there. It took them over 2 years to complete a basic accident claim!
The staff are very unprofessional and need proper training. We are very dissatisfied with the way our claim was dealt with.

Highly professional and friendly solicitors firm. Would highly recommend to use for it's fast and quality service provided