Supplying quality fireplaces, bathrooms, boilers and renewable energy solutions for over 35 years. Heatforce has built up an enviable reputation as one of the largest fire and fireplace showrooms in Wales, but together with this we have also grown as a reputable company supplying the finest quality baths and bathrooms in Wales and, more recently, Green Deal advice and green technology services.
Customer satisfaction has always been of paramount importance to Heatforce Wales, we pride ourselves on the amount of repeated business acquired through word of mouth and satisifed customer recommendations. This has been achieved through a persistent vision for great customer service, helpful advice and avoiding aggressive, pushy sales techniques.
Customer satisfaction has always been of paramount importance to Heatforce Wales, we pride ourselves on the amount of repeated business acquired through word of mouth and satisifed customer recommendations. This has been achieved through a persistent vision for great customer service, helpful advice and avoiding aggressive, pushy sales techniques.
Services
Paul Maddocks (CEO of Heatforce) set up his plumbing and heating company 35 years ago after finishing his gas & plumbing engineering apprenticeship. Over the years the company has grown through word of mouth, customer recommendations and repeat business. The business now employs around 120 staff with a philosophy of doing the job right first time at a fair price and to give great customer service.
The Nest Thermostat does exactly this. Since 2011, it's saved over 8 billion kWh of energy in millions of homes worldwide. Our Nest engineers will configure your Nest so it learns from you. It gets to know the temperature you like when you're at home. And even turns itself down when you're not at home.
Visit our showroom and meet our talented designer, Clare. View our beautiful range of bathrooms, you'll have the opportunity to ask questions, and even have your dream bathroom designed if you'd like. Get one step closer to your dream bathroom and book your visit today. We contacted Heatforce to put in a new bathroom and a new combi-boiler due to friends recommending them.
Heatforce have an incredible range of exquisite bathroom suites at their bathroom showroom, featuring the very best designs from leading manufacturers like Tavistoc, Grohe and Roca. A wide selection of baths, sinks, bidets and shower units (both integrated and free standing) are available as walk through displays to help demonstrate how Heatforce can help you realise the bathroom of your dreams.
Heatforce stock a huge range of stoves from modern wood burning varieties to more traditional models, and whatever your particular taste, you will find the ideal model at our showroom in Cardiff. Wood burning stoves can be used for both conventional wood fuels and multi-fuels, offering you unrivalled flexibility on heating your home.
Reviews (6)
Terri Fielder
Dec 24, 2021
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We were visited by a very professional and knowledgeable sales rep Ross.
He advised what we needed, no hard sales pitch. The fitting of our new boiler was earlier than expected due to a cancellation. The engineers were prompt and efficient. It was easy to get in touch with customer service who were very helpful and have arranged a very competitive annual service. I would highly recommend for cost and the service we have received.
He advised what we needed, no hard sales pitch. The fitting of our new boiler was earlier than expected due to a cancellation. The engineers were prompt and efficient. It was easy to get in touch with customer service who were very helpful and have arranged a very competitive annual service. I would highly recommend for cost and the service we have received.
Jackie Wells
Dec 24, 2021
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Andy Shorland
Nov 26, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
Great service from the engineer. Very polite and explained everything done, what was required regarding the thermostat and estimated costs. He also went through the benefits of the service plan and gave his recommendation. I would recommend them without hesitation.
Service: Heating maintenance
Great service from the engineer. Very polite and explained everything done, what was required regarding the thermostat and estimated costs. He also went through the benefits of the service plan and gave his recommendation. I would recommend them without hesitation.
Service: Heating maintenance
Dave Parsons
Nov 23, 2021
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Superb service, turned up on time, cleaned when finished, efficient and friendly group of guys who went through every step of the process when resiting
and fitting a new boiler and stat from an old airing cupboard to the attic. First time using Heatforce, certainly won't be the last. Fully deserving of their high rating. We are very pleased with everything from survey/price to installation. Can't recommend enough.
and fitting a new boiler and stat from an old airing cupboard to the attic. First time using Heatforce, certainly won't be the last. Fully deserving of their high rating. We are very pleased with everything from survey/price to installation. Can't recommend enough.
Tim Gapper
Nov 21, 2021
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Excellent service from start to finish. We were really impressed with the prompt and helpful communication. Our initial email enquiry was answered immediately and the engineer came out to discuss options for replacing our boiler promptly and on time. The gas fitters were excellent - professional and friendly and very hard working. We would highly recommend this company to friends, family and work colleagues. 5* service.
Cecilia M.
Sep 20, 2010
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On the outside of the building it says 'This showroom is heated entirely by renewable energy'. Sounded tempting, because my house seemed to be heated by more or less nothing. It was cold. Very cold. This was the winter of 2009. I went in to enquire how I could have my house heated entirely by renewable energy. The showroom was warm I must admit. But it was considerably smaller than my house and was mostly occupied by fires. I considered moving in but decided that all fires and no sofas was probably a bad idea.
They chatted to me and arranged for an engineer to call round. In the end
They chatted to me and arranged for an engineer to call round. In the end
