Waterfalls Sales & Lettings
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Waterfalls Sales & Lettings
Founded in 1992, Waterfalls Sales & Lettings is an independent estate agency which specialises in property sales and letting in the Woking and West Byfleet areas. Whether you are looking to rent a studio flat, a landlord considering an investment property or someone looking for a new family or luxury home across the areas, Waterfalls Estate Agents can help in your property search with unique listings coming to the market continually.

Our aim is to reduce the stress of moving, in selling or letting - from our prime town centre offices in both Woking and West Byfleet, our partners are very involved on a day-to-day basis and the teams in each branch are highly experienced and have extensive local knowledge. Our aim is to reduce the stress of moving, selling or renting - we operate from our two prime town centre offices in Woking and West Byfleet.
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Andrew founded the firm in 1992, and is always on hand for clients to talk to - he's still very hands-on with day-to-day estate agency work! Andrew is married and lives locally, enjoying walks with Jasper the dog over Horsell Common. He's also a motor racing enthusiast, supporting our local McLaren team, and has participated in motor racing himself many years ago - and he still enjoys taking his Lotus Elise around a track every now and then!
Dean and Ryan helped us out immensely and went above and beyond by being patient, supportive and honest throughout the whole selling and purchasing process. We have and will continue to recommend them to anyone who are looking to purchase or sell. Keep up the good work lads! Hi Anna, Just would like to thank you all at Waterfalls.
We've been in Woking for a long time now! Andrew Waterfall and John Durrant started up Waterfall & Durrant back in 1992 having both worked for a large national chain of estate agents. Disillusioned with the way large firms made it difficult for local branches to provide a top quality service to their clients in the 1980s.
When it comes to selling your home, you'll find that we are different from usual estate agents. We've moved on from the 1990s stereotypical way of agency, and actually listen to our clients! Our pro-active service and customer-friendly approach is one of the reasons much of our business comes from personal recommendations, ensuring that the highest standards of service are the rule, not the exception.
It matters which letting agent you rent through! Waterfalls are members of the Association of Residential Letting Agents (ARLA), so you're guaranteed a professional service for both landlords and tenants. We only employ the best people, all of whom have great local knowledge and are experienced in their field.
Reviews (10)
Dipo Adeniyi
Dipo Adeniyi
Dec 04, 2021
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Positive: Professionalism, Quality
The sale and aftercare team were professional and understanding of our needs. They made our journey to a new home worry free, which made us focus on other aspects of the move. Highly recommended.
Lez Kelly
Lez Kelly
Nov 14, 2021
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Office and staff are wonderful and friendly, dealt with a query promptly.
At times it feels that some staff are a little rushed, but don't let that put you off.
Ken Ng
Ken Ng
Nov 06, 2021
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Positive: Professionalism, Quality, Responsiveness
Waterfalls has been great, Anna was a star from start to completion, we had a few difficulties along the way but she was extremely professional and responsive throughout, could not have picked a better agent to help us with our first home.
Lydia Meyler
Lydia Meyler
Nov 05, 2021
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Everyone we dealt with at Waterfalls was professional, friendly and efficient, no matter what their particular role was. We felt well looked after and above all we appreciated their expertise and were confident that we could trust their advice. We followed their recommendations and the result was a smooth process and progression through from sale to completion. I would also say that their various online marketing tools are very good and well executed, while communications and updates were efficiently handled.
Barney Webster
Barney Webster
Oct 02, 2021
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Positive: Professionalism, Quality, Responsiveness
Fantastic service all throughout our purchase. Excellent communication throughout, at every stage. Shout out to Anna for all her help!
Lelita Baldock
Lelita Baldock
Sep 23, 2021
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We rented through Waterfalls for the last 3 years and they were exceptional in this role. We recently completed our purchase of the property also through Waterfalls. Shona West was our primary contact and she was fantastic. Pro-active and supportive throughout. We can't thank her enough for making the whole process as smooth as possible!
Blue Horizon Blue Horizon
Blue Horizon Blue Horizon
Sep 20, 2021
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All the team at Waterfalls Woking branch have been excellent in connection with the sale of my late mother's property. Very professional in all aspects of the sale with great communication between all parties. Matt Parr and Anna Doyle were particularly helpful and went the extra mile ensuring that everything went smoothly from the start, right through to completion.
I would thoroughly recommend them to anyone who is buying or selling a property in Woking and the surrounding area.
Warren Powell
Warren Powell
Jun 30, 2021
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We Purchased our home 4 years ago through Waterfalls and when it came time to sell they were our first choice!! Again their service we outstanding, massive thanks to Anna in the post sales team who helped keep things moving forward - Anna’s responsiveness was was incredible!!
Thank you to the team at Waterfalls!!!
Would highly recommend!!!
Kirstie Brown
Kirstie Brown
Jun 25, 2021
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We rented a house for 3 three years through waterfalls and have always found everyone to be extremely helpful and professional. Apart from once during our quarterly inspection where I was told it was unacceptable to have leaves in my garden in October after the trees lost their leaves, perhaps I should have been stood under then tree with a bucket to catch the leaves as they fell. Anyway, recently the boiler broke and Bel, the property manager, was great at trying to get it fixed as quickly as possible and even offered us the use of her shower while we waited as we had no hot water. It was very
Alex S.
Alex S.
Jun 24, 2021
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Positive: Professionalism, Responsiveness
We have recently sold and bought the house through Waterfalls. The staff there is very professional and happy to go an extra mile to help the client. Would recommend Matt and Anna - deal with them and you will not be disappointed.