Our self-healing technology means your computers can fix themselves. And our proactive management focuses on prevention rather than cure using state of the art automation and real time advanced monitoring. For many of our customers we are their virtual IT manager offering strategic advice to ensure your systems are fit for purpose and offer you a competitive advantage.
Services range from one off projects to IT partnerships lasting decades. Whether its hosted email, hosted backup, hosted servers or simply office 365, we have the solution for you. Our design, implementation and management services ensure you get what your business needs. If you'd have asked 'will you be working from home next year' in 2019, many of us would have answered no.
Services range from one off projects to IT partnerships lasting decades. Whether its hosted email, hosted backup, hosted servers or simply office 365, we have the solution for you. Our design, implementation and management services ensure you get what your business needs. If you'd have asked 'will you be working from home next year' in 2019, many of us would have answered no.
Services
When you are looking for an IT support partner, ICO Systems should be top of your list and here's why. Our support underpins the four cornerstones of all great IT systems. Performance - Making sure that your systems are running at an optimised capacity and free of errors is key for any IT system. Security - This is one of the fastest growth areas for IT provision as the threats to IT systems have escalated to unparalleled heights.
To find how we can best optimise your IT infrastructure there are two key stages to our on-boarding process. These are our Health Audit and Fit for Business Check, which are detailed below. Our on-boarding process is all about establishing how we can transform your IT infrastructure in a way that allows us to monitor and optimise your system's cornerstones of performance; reliability, security and efficiency.
One of the keys to our effective IT support services is our commitment to monitoring your core IT systems 24/7. Our enterprise-class monitoring software, which is installed on all of your core devices, allows us to keep a constant eye on the performance, reliability and security of your IT. This means we can better manage and fix problems that we find.
Our proactive management is part of our IT support service, which works to optimise your IT devices so that they work faster, for longer. Proactive management means that you have to spend less time worrying about your devices optimisation, saving you time, money and making sure your IT system is optimised for as long as possible.
Our job is to make your IT visibly invisible and this is very much one of ICO Systems USP's. Our Network Operations Centre (NOC) can automatically deploy remedial actions the moment it detects something is not working as it should, requiring zero effort from you to solve the issue.
We are continually expanding our unique library of remedial actions so that many common IT issues can be corrected before they become problems and, more importantly, before they have to identified manually.Our 24/7 monitoring tools can detect when your systems are running outside of our pre-set thresholds and our tools can automatically execute a sequence of remedial actions to fix the issue at hand.
We are continually expanding our unique library of remedial actions so that many common IT issues can be corrected before they become problems and, more importantly, before they have to identified manually.Our 24/7 monitoring tools can detect when your systems are running outside of our pre-set thresholds and our tools can automatically execute a sequence of remedial actions to fix the issue at hand.
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